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Voice / Fax over IP Networks
User Guide for Voice/IP Gateways
Digital Models (T1, E1, ISDN-PRI):
MVP-2410/3010
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User Guide S000384A Digital MultiVOIP Units (Models MVP2410, MVP3010) Upgrade Units (MVP24-48 and MVP30-60) This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2005, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitne
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CONTENTS CHAPTER 1: OVERVIEW.......................................................................................6 ABOUT THIS MANUAL...............................................................................................7 INTRODUCTION TO TI MULTIVOIPS (MVP2410 & MVP24-48) ...............................9 T1 Front Panel LEDs..........................................................................................15 INTRODUCTION TO EI MULTIVOIPS (MVP3010 & MVP30-60) ..............
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Contents MultiVOIP User Guide CHAPTER 6: T1 PHONEBOOK CONFIGURATION ......................................170 T1 VERSUS E1 TELEPHONY ENVIRONMENTS.........................................................171 CONFIGURING T1 (NAM) TELEPHONY MULTIVOIP PHONEBOOKS......................171 T1 PHONEBOOK EXAMPLES...................................................................................189 3 Sites, All-T1 Example................................................................................
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MultiVOIP User Guide ContentsVOIP Un-Installing the MultiVOIP Software .............................................................321 Upgrading Software..........................................................................................323 FTP SERVER FILE TRANSFERS (“DOWNLOADS”)...................................................324 WEB BROWSER INTERFACE ...................................................................................334 SYSLOG SERVER FUNCTIONS ....................
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Chapter 1: Overview 6
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MultiVOIP User Guide Overview About This Manual This manual is about Voice-over-IP products made by Multi-Tech Systems, Inc. It describes three analog MultiVOIP units, models MVP810, MVP410, and MVP210. These MultiVOIP units can inter-operate with other contemporary analog MultiVOIP units (MVP130 & MVP130FXS), with contemporary BRI MultiVOIP units (MVP410ST & MVP810ST), with contemporary digital T1/E1/ISDN-PRI MultiVOIP units (MVP2410 and MVP3010), and with the earlier generation of
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Overview MultiVOIP User Guide MultiVOIP Product Family MVP- MVP MVP MVP Description 2410 24-48 3010 30-60 Model Function T1 T1 E1 E1 digital digital digital digital VOIP VOIP VOIP VOIP unit add-on unit add-on card card Capacity 24 24 30 30 channels added channels added channels channels Chassis/ 19” 1U circuit 19” 1U circuit Mounting rack card rack card mount only mount only Description MVP MVP MVP MVP MVP- Model 810 428 410 210 130/ 130FXS Function analog add
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MultiVOIP User Guide Overview Introduction to TI MultiVOIPs (MVP2410 & MVP24-48) We proudly present MultiTech’s T1 Digital Multi-VOIP products. The MVP2410 is a rack-mount model; and the MVP24-48 is an add-on expansion card that doubles the capacity of the MVP2410 without adding another chassis. These voice-over-IP products have fax capabilities. These models adhere to the North American standard of T1 trunk telephony using digital 24-channel time-division multiplexing, which al
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Overview MultiVOIP User Guide H.323, SIP & SPP. Being H.323 compatible, the MVP2410 can place calls to telephone equipment at remote IP network locations that also contain H.323 compatible voice-over-IP gateways. It will interface with H.323 software and H.323 gatekeeper units. H.323 specifications also bring to voip telephony many special features common to conventional telephony. H.323 features of this kind that have been implemented into the MultiVOIP include Call Hold, Call Waitin
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MultiVOIP User Guide Overview RADIUS Support. Inter-operation with a RADIUS server allows for call accounting (especially for billing) on a voip system. The MultiVOIP supports inter-operation with RADIUS servers for the RADIUS accounting function (but not the RADIUS authentication function). STUN Support. The STUN protocol (Simple Traversal of UDP through NATs (Network Address Translation)) assists with the packet routing functions of devices behind NAT firewalls or routers. The Mu
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Overview MultiVOIP User Guide While the web GUI’s appearance differs slightly, its content and organization are essentially the same as that of the Windows GUI (except for logging). 12
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MultiVOIP User Guide Overview The primary advantage of the web GUI is remote access for control and configuration. The controller PC and the MultiVOIP unit itself must both be connected to the same IP network and their IP addresses must be known. Once you’ve begun using the web browser GUI, you can go back to the MultiVOIP Windows GUI at any time. However, you must log out of the web browser GUI before using the MultiVOIP Windows GUI. 13
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Overview MultiVOIP User Guide Logging of System Events. MultiTech has built SysLog Server functionality into the software of the MultiVOIP units. SysLog is a de facto standard for logging events in network communication systems. The SysLog Server resides in the MultiVOIP unit itself. To implement this functionality, you will need a SysLog client program (sometimes referred to as a “daemon”). SysLog client programs, both paid and freeware, can be obtained from Kiwi Enterprises, amon
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MultiVOIP User Guide Overview Supplementary Telephony Services. The H.450 standard (an addition to H.323) brings to voip telephony more of the premium features found in PSTN and PBX telephony. MultiVOIP units offer five of these H.450 features: Call Transfer, Call Hold, Call Waiting, Call Name Identification (not the same as Caller ID), and Call Forwarding. (The first four features are found in the “Supplementary Services” window; the fifth, Call Forwarding, appears in the Add/Edit In
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Overview MultiVOIP User Guide MVP2410 Front Panel LED Definitions LED NAME DESCRIPTION Power Indicates presence of power. Boot After power up, the Boot LED will be on for about 10 seconds while the MVP2410 is booting. FDX Full-Duplex & Collision LED. This LED indicates whether the Ethernet connection is half-duplex or full- duplex (FDX) and, in half-duplex mode, indicates occurrence of data collisions. LED is on constantly for full-duplex mode; LED is off constantly for half-dupl
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MultiVOIP User Guide Overview Introduction to EI MultiVOIPs (MVP3010 & MVP30-60) We proudly present MultiTech’s E1 Digital Multi-VOIP products. The MVP3010 is a rack-mount model and the MVP30-60 is an add-on expansion card that doubles the capacity of the MVP3010 without adding another chassis. All of these voice-over-IP products have fax capabilities. All adhere to the European standard of E1 trunk telephony using digital 30-channel time-division multiplexing, which allows 30 pho
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Overview MultiVOIP User Guide H. 323, SIP, & SPP. Being H.323 compatible, the MVP3010 can place calls to telephone equipment at remote IP network locations that also contain H.323 compatible voice-over-IP gateways. It will interface with H.323 software and H.323 gatekeeper units. H.323 specifications also bring to voip telephony many special features common to conventional telephony. H.323 features of this kind that have been implemented into the MultiVOIP include Call Hold, Call Wait
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MultiVOIP User Guide Overview supports inter-operation with RADIUS servers for the RADIUS accounting function (but not the RADIUS authentication function). STUN Support. The STUN protocol (Simple Traversal of UDP through NATs (Network Address Translation)) assists with the packet routing functions of devices behind NAT firewalls or routers. The MultiVOIP supports inter-operation with STUN servers and NATs (SIP based environment only). Gatekeeper. E1 voip systems can have gatekeepe
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Overview MultiVOIP User Guide While the web GUI’s appearance differs slightly, its content and organization are essentially the same as that of the Windows GUI (except for logging). 20
