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HP ProBook 4710s Notebook PC
Maintenance and Service Guide
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© Copyright 2009 Hewlett-Packard Development Company, L.P. AMD is a registered trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Core, and Celeron are trademarks of Intel Corporation in the United States and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is sub
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MSG revision history Revision Publication date Description A October 2009 Added information indicating support for DDR3 memory in the following ● location: Memory module on page 45. Updated commodities in the following location: Product description ● on page 1. Added newly supported memory modules to spare parts listings in the following ● locations: Computer major components on page 16, Sequential part number listing on page 28, Memory module on page 45. Added newly supported processors to spar
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iv MSG revision history
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing
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vi Safety warning notice
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Table of contents 1 Product description 2 External component identification Top components ................................................................................................................................... 6 Display components ............................................................................................................ 6 TouchPad ............................................................................................................................ 7 Buttons
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Workstation guidelines ..................................................................... 37 Equipment guidelines ....................................................................... 38 Component replacement procedures ................................................................................................. 39 Service tag ......................................................................................................................... 39 Computer feet .......................
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Security menu ................................................................................................... 90 Diagnostics menu .............................................................................................. 91 System Configuration menu .............................................................................. 91 6 Specifications Computer specifications .....................................................................................................................
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9 Connector pin assignments Audio-in (microphone) ...................................................................................................................... 129 Audio-out (headphone) ..................................................................................................................... 129 External monitor ............................................................................................................................... 130 HDMI ............................
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1 Product description Category Description Product Name HP ProBook 4710s Notebook PC Intel® Core™2 Duo T5870, 2.0 GHz, 2-MB L2 cache, 667-MHz Front Side Bus ● (FSB) Processors ● Intel Core2 Duo T6570, 2.1 GHz, 2-MB L2 cache, TJ 100, 800-MHz FSB Intel Core2 Duo T6670, 2.2 GHz, 2-MB L2 cache, 800-MHz FSB ● ● Intel Core2 Duo P7370, 2.0 GHz, 3-MB L2 cache, 1066-MHz FSB Intel Core2 Duo P7570, 2.26 GHz, 3-MB L2 cache, 1066-MHz FSB ● ● Intel Core2 Duo P8600, 2.4 GHz, 3-MB L2 cache, 1066-MHz FSB I
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Category Description ● 17.3-inch HD+ with camera Memory 2 customer-accessible/upgradable memory module slots Supports dual-channel memory Supports up to 8 GB of system RAM PC2-6400, 800 MHz, DDR2 Supports the following configurations: 8192-MB total system memory (4096 × 2, dual-channel) ● 4096-MB total system memory (4096 × 1) ● ● 4096-MB total system memory (2048 × 2, dual-channel) ● 3072-MB total system memory (2048 + 1024) ● 2048-MB total system memory (2048 × 1) ● 2048-MB total system
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Category Description Supports the following drives: ● 500-GB, 5400-rpm ● 500-GB, 7200-rpm ● 320-GB, 5400-rpm ● 320-GB, 7200-rpm ● 250-GB, 5400-rpm ● 250-GB, 7200-rpm ● 160-GB, 5400-rpm ● 160-GB, 7200-rpm HP 3D DriveGuard Optical drives Fixed (removal of 1 screw required) Customer-accessible Serial ATA 12.7-mm tray load Supports the following drives: ● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe ● Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive ● DVD-ROM Dr
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Category Description ● Intel Wi-Fi Link 1000, 802.11b/g WLAN module ● Intel Wi-Fi Link 1000, 802.11b/g/n WLAN module Integrated personal area network (PAN) options by way of Bluetooth® module: Support for no-WPAN option Bluetooth 2.0 Bluetooth 2.1 Media Card Reader One ExpressCard/34 slot Media Card Reader supporting Memory Stick (MS), Memory Stick Pro (MSP), MultiMediaCard (MMC), MultiMediaCard (MMC) Plus, Secure Digital (SD) Memory Card, Secure Digital High Capacity (SDHC) Memory Card, xD
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Category Description Restore media: Windows 7 Home Basic 32 ● Windows 7 Home Premium 32 ● Windows 7 Professional 32 ● Windows 7 Professional 64 ● Windows Vista Home Basic 32 ● Windows Vista Home Premium 32 ● Windows Vista Business 32 ● Windows Vista Business 64 ● Windows XP Professional ● Red Flag Linux (in the People's Republic of China only) ● SUSE Linux ● Windows Vista (DRDVD) ● Windows XP Pro (DRDVD) ● Windows Vista (Office Ready; DVD) ● Certified: Microsoft® WHQL Web Support: ● Windows
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2 External component identification Top components Display components Item Component Function (1) Internal display switch Turns off the display if the display is closed while the power is on. (2) WLAN antenna locations Send and receive signals from one or more WLAN devices. NOTE: The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of
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Item Component Function (4) Webcam light (select models only) On: The integrated camera is in use. (5) Webcam (select models only) Records audio and video and captures still photographs. TouchPad Item Component Function (1) TouchPad* Moves the pointer and selects or activates items on the screen. (2) Left TouchPad button* Functions like the left button on an external mouse. (3) TouchPad scroll zone Scrolls up or down. (4) Right TouchPad button* Functions like the right button on an external mous
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Buttons, lights, and speakers Item Component Function (1) Caps lock light On: Caps lock is on. (2) Speakers (2) Produce sound. (3) Info Center/QuickLook button Launches Info Center or QuickLook. (4) Info Center/QuickLook light ● On: The computer is on. ● Blinking (5 times): ◦ When the computer is on, press button to launch Info Center. ◦ When the computer is off or in Hibernation, press button to launch QuickLook. ● Off: The computer is off or in the Standby or Hibernation state. 8 Chapter 2 E
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Item Component Function (5) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows Vista) or Standby (Windows XP). ● Off: The computer is off or in Hibernation. (6) Power button When the computer is off, press the button to turn on ● the computer. ● When the computer is on, press the button to shut down the computer. ● When the computer is in Standby, press the button briefly to exit Standby. When the computer is in Hibernation, press the button ● briefly t
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Item Component Function (5) Integrated numeric keypad keys Can be used like the keys on an external numeric keypad when pressed in combination with the fn and num lk keys. (6) Function keys Execute frequently used system functions when pressed in combination with the fn key. 10 Chapter 2 External component identification
