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Maintenance and Service
Guide
HP Compaq nx6110/nc6110 and
nx6120/nc6120 Notebook PCs
Document Part Number: 373146-001
February 2005
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
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© Copyright 2005 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products
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Contents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Notebook. . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22 2 Troubleshooting 2.1 Computer Setup. . . . . . . . . . . . . . .
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Contents 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5 5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10 5.5 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.6 External Memory Module. . . . . . . . . . . . . . . . . . . .
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1 Product Description The HP Compaq nx6110/nc6110 and nx6120/nc6120 Notebook PCs offer advanced modularity, Intel® Pentium® M and Celeron® processors, and extensive multimedia support. HP Compaq nx6110/nc6110 and nx6120/nc6120 Notebook PCs Maintenance and Service Guide 1–1
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Product Description 1.1 Features ■ The following processors are available, varying by notebook model: ❏ Intel Pentium M 2.13-, 2.00-, 1.86-, 1.73-, 1.60-, or 1.30-GHz processor, ❏ Intel Celeron 1.5- or 1.4-GHz ■ The following displays are available, varying by notebook model: ❏ 15.0-inch, SXGA+WVA, TFT (1400 × 1050) with over 16.8 million colors ❏ 15.0-inch, XGA, TFT (1280 × 800) with over 16.8 million colors ❏ 14.1-inch, XGA, TFT (1280 × 800) with over 16.8 million colors ■ 80-, 60-, 40-
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Product Description ■ External 65-watt AC adapter with 3-wire power cord, varying by notebook model ■ 6-cell Li-Ion battery pack ■ Stereo speakers ■ Volume up, volume mute, and volume down buttons (full-featured models only) Numerous references are made throughout this Maintenance ✎ and Service Guide to “full-featured” and “defeatured” units. A notebook model is considered to be full-featured if it has 4 Universal Serial Bus ports, 2 PC Card slots, and the following components: ■ Volume co
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Product Description ■ Connectors: ❏ Audio-out (headphone) ❏ Audio-in (microphone) ❏ Universal Serial Bus (USB) v. 2.0 (4 ports on full-featured notebook models, 2 ports on defeatured notebook models) ❏ Power ❏ External monitor ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏ IEEE 1394 ❏ Travel battery ❏ Infrared (full-featured models only) ❏ Digital Media Slot (full-featured models only) ❏ Parallel port (full-featured models only) ❏ S-Video-out (full-featured models only) ❏ Docking connector (full-featured
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Product Description 3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the notebook. 5. Connect AC power to the notebook. Do not reinsert any battery packs at this time. 6. Turn on the notebook. All passwords and all CMOS settings have been cleared. 1.3 Power Management The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features: ■ Standby ■ Hibernation ■ Setting
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Product Description 1.4 External Components The external components on the front of the notebook are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function 1 Infrared port Provides wireless communication between (full-featured models the notebook and an optional only) IrDA-compliant device. 2 Stereo speakers (2) Produce stereo sound. 3 Display release latch Opens the notebook. 1–6 Maintenance and Service Guide
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Product Description Table 1-1 Front Components (Continued) Item Component Function 4 Wireless light On: an integrated wireless device has been enabled. 5 Power/standby light ■ Green: The notebook is on. ■ Blinking green: The notebook is in standby mode. ■ Off: The notebook is off or in hibernation. 6 Battery light ■ Amber: A battery pack is charging. ■ Green: A battery pack is close to full charge capacity. ■ Blinking amber: A battery pack that is the only available power source has reached
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Product Description The external components on the right side of the notebook are shown below and described in Table 1-2. Right-Side Components 1–8 Maintenance and Service Guide
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Product Description Table 1-2 Right-Side Components Item Component Function 1 Audio-out Connect optional headphones or powered (headphone) jack stereo speakers. Also connects the audio function of an audio/video device such as a television or VCR. 2 Audio-in Connects an optional monaural (microphone) jack microphone. 3 USB ports (2) Connect USB 1.1- and 2.0-compliant (full-featured models devices to the notebook using a standard only) USB cable, or connect an optional External MultiBay I
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Product Description The external components on the left side of the notebook are shown below and described in Table 1-3. Left-Side Components Table 1-3 Left-Side Components Item Component Function 1 USB ports (2) Connect USB 1.1- and 2.0-compliant devices to the notebook using a standard USB cable, or connect an optional External MultiBay II to the notebook. The MultiBay II must also be connected to an external power source. 2 External monitor port Connects an optional VGA external monito
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Product Description Table 1-3 Left-Side Components (Continued) Item Component Function 3 Exhaust vent Provides airflow to cool internal components. To prevent overheating, do not Ä obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs, or clothing, to block airflow. 4 RJ-11 (modem) jack Connects the modem cable. 5 RJ-45 (network) jack Connects an optional network cable. 6 1394 port Connects an optional 1394a device such as a scanner,
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Product Description The external components on the rear panel of the notebook are shown below and described in Table 1-4. Rear Panel Components 1–12 Maintenance and Service Guide
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Product Description Table 1-4 Rear Panel Components Item Component Function 1 Security cable slot Attaches an optional security cable to the notebook. Security solutions are designed to Ä act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. 2 Battery bay Holds a battery pack. 3 Power connector Connects an AC adapter or an optional automobile or aircraft adapter. 4 Parallel port Connects an optional parallel device, such (full-featured models as an
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Product Description The standard keyboard components of the notebook are shown below and described in Table 1-5. Standard Keyboard Components 1–14 Maintenance and Service Guide
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Product Description Table 1-5 Standard Keyboard Components Item Component Function 1 f1 to f12 keys (12) Perform system and application tasks. When combined with the fn key, several keys and buttons perform additional tasks as hotkeys. 2 caps lock key Enables caps lock and turns on the caps lock light. 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. 4 Windows logo key In Windows, displays the Windows Start menu. 5 Windows
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Product Description The notebook top components are shown below and described in Table 1-6. Top Components, Part 1 Table 1-6 Top Components, Part 1 Item Component Function 1 Power/standby button When the notebook is: ■ Off, press to turn on the notebook. ■ On, briefly press to initiate hibernation. ■ In standby, briefly press to resume from standby. ■ In hibernation, briefly press to restore from hibernation. If the system has stopped responding and Windows shutdown procedures cannot be us
