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™
Savi Office WO200
Wireless headset system
™
with Optional HL10 lifter
User guide
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Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi Office WO200 (WO1 base and WH200/WH210 headset) wireless headset system. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. Refer to the CD for Animated set up instructions. Plantronics Savi User Guide
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Contents 1 Package Contents and Features ...........................4 7 Using Your Savi Office Professional Wireless Headset System .................................................13 1.1 Savi Base ................................................................ 4 Powering up Headset .................................................. 13 1.2 Savi Headset ........................................................... 5 Placing, Answering and Ending Calls with 1.3 HL10 Lifter (Optional) ....
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1 Package contents and features 1.1 Savi WO1 base CD includes: TM ® • PerSono Suite software • Animated setup guide • Complete user guide Base power supply Telephone interface cable Base USB cable Savi WO1 base features Desk phone talk button PC talk button Indicator light Indicator light Desk Phone speaking volume Configuration Desk Phone Subscription Charging USB port switch speaking button and indicator volume indicator light light Telephone interface Power jack cable jack Handset
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1.2 Savi WH200/WH210 headset Headset with pre-installed ear tip Charging cradle Ear tips Savi WH200/WH210 headset features Volume up button (also controls switching functions) Volume down button Call control button (also controls mute) Indicator light Microphone Plantronics Savi User Guide 5
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1.3 HL10 lifter (optional) Handset lifter arm Ringer microphone jack (remove cover) Power cord Height switch Accessory jack HL10 lifter Additional HL10 lifter parts (if required) Ringer microphone Extender For Nortel i2004 arm phones only Plantronics Savi User Guide 6
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2 Base set-up 2.1 Attaching charging cradle to base 2.3 Connecting power supply to base 1 Connect the headset charging cradle to the base. Push 1 Connect the base power supply into the power jack on firmly on the cradle until the cradle snaps into place. the base. 2 Connect the power supply to outlet. 2.2 Connecting base to desk phone 1 Connect the telephone interface cable to the telephone interface cable jack on the base. 2.4 Positioning base 2 Disconnect the handset coil cord from the d
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3 Headset set-up 5 the headset can be converted for wearing on left ear as 3.1 Fitting headset follows: The headset comes with a pre-installed ear tip. To install a a. Rotate the microphone boom up. different ear tip, see the following: 1 Remove the pre-installed ear tip by pushing in and turning the ear tip CLOCKwise, then pull firmly. b. t urn microphone boom around. 2 Choose the size and style of ear tip that fits most comfortably. Align ear tip tabs with notches in headset. Push in
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4 Configuration and test call 7 If the dial tone still does not sound clear, adjust the 4.1 Checking configuration Configuration Switch until the dial tone sounds the best. 1 If your desk phone has a volume control set it to mid- NOte Multiple settings might work with your phone; however, range. only one is the optimal position. 2 On the base, ensure the Configuration switch is set to 8 Press the call control button on the headset to complete “A” and the Desk phone speaking volume and Desk
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5 Lifter set-up (optional) 7 Gently place the lifter on the desk phone in the 5.1 Installing lifter pre-determined position. 8 Press firmly to adhere. Handset lifter power cord 1 Firmly press the handset lifter power cord into the handset lifter jack. 2 While wearing your headset, slide the handset lifter arm 5.2 If you do not hear a dial tone under the handset until the lifter base touches the side of the phone. 1 If you do not hear a dial tone, raise the lifter height switch to the n
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1 2 Ringer microphone 5.3 Additional parts (if required) extender arm Stabilisers Use ringer microphone only when the telephone speaker is not located directly under the handset. 1 Remove cover from ringer microphone jack on back of lifter. 2 Connect ringer microphone plug. Use extender arm when the handset lifter needs additional 3 Place ringer microphone over phone speaker. Remove stability lifting and returning handset to cradle. adhesive tape and attach. 1 Slide extender arm onto lifte
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6 PC set-up 6.1 Installing USB cable 6.3 Making a test call with PC 1 ensure the PerSono Suite software is running on your PC. You will see a headset icon in the lower right-hand portion of the PC tray bar when PerSono Suite software is running. 2 With your headset on, press the PC talk button on the base. 3 Dial the number using your softphone application. 4 Adjust listening and speaking volume over the PC as follows: ® For Windows XP Systems- 1 Connect the USB cable to the USB port on
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7 Using your Savi Office wireless headset system IMPORt ANt It is highly recommended that you install the PerSono Suite software. Though your Savi Office system will operate without the software, running it without the software will limit the system's full capabilities. Call control button Powering up headset If the headset battery is charged, the headset is automatically on. Indicator light The headset does not have an on/off button. Placing, answering and ending calls with desk phone Pho
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Placing, answering and ending calls with PC With PerSono Suite software* Without PerSono Suite software To place a call 1. Dial number from the supported 1. Briefly press call control button on headset** or softphone application*** briefly press base PC talk button 2. Dial number from softphone application To answer a call 1. Briefly press call control button on headset or 1. Briefly press call control button on headset** or briefly press base PC talk button briefly press b
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Muting the headset Conferencing in up to three additional headsets You can mute/unmute the headset in the following ways: While on a call, you can subscribe up to three additional headsets Headset Base PerSono Suite to your base for conferencing. As you add headsets to the base, software* an additional headset icon will appear in the PerSono Suite Software screen with a number from 1 to 3 indicating the number Press the volume Briefly pressing (less Click the green of additional headsets
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Setting default line to desk phone or PC Placing the headset in sleep mode The Savi Office system is supplied with the desk phone as the If you won’t be using the headset for a long duration and the default outbound line. This means any call initiated from the headset will not be in the charge cradle, you can put the headset headset with the call control button will open desk phone audio. in sleep mode by pressing the call control button for three You can change your default outbound line fro
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t alk time Headset indicator light The Savi WO200 Office system will provide up to 6 hours of talk time. Talk time will be reduced when operating in wideband mode Headset status Headset indicator light and/or if the headset is used consistently at a far distance from the base. Headset charging Off Headset fully charged Off Desk phone and PC talk buttons “Rules to live by” Headset in use Flashes green Button (indicator light) state If button is pressed Subscribing Solid green Off Solid green t
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8 PerSono Suite software It is highly recommended that you install the PerSono Suite • When you click a green PC or desk phone icon, it will turn red software. Though your Savi Office system will operate without and start to blink, indicating the device has been put on hold. the software, running it without the software will limit the system's Clicking a blinking red PC or desk phone icon will turn it back capabilities. to green, indicating the device is active again. PerSono Suite software a
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When you are listening to multimedia through a supported media 3 Launch your media player on your PC and start playing player on your PC, and there are no calls that are active or on- multimedia. hold, a music note will replace the PC icon. Active multimedia, desk phone idle 4 Click on the red desk phone icon to bring the desk phone off hold, and your multimedia will now be mixed If PerSono Suite software is configured to manage your with your desk phone audio. multimedia automatically when
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Softphone support For a list softphones supported by PerSono Suite refer to www. plantronics.com/SoftphoneCompatibility. PerSono Suite software supports all the softphones on the list with no additional ™ steps by the user except Skype . To allow Skype to be a supported softphone in PerSono Suite please follow these steps: 1 ensure PerSono Suite software is running on your PC. You will see a headset icon in the lower right portion of the PC tray bar when PerSono Suite software is running.
