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Hardware Maintenance Manual
A40 Type 6840
A40P Type 6841
A40i Type 2271
IBM NetVista Computer
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Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271 IBM NetVista Computer
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Note: Before using this information and the product it supports, be sure to read the general information under “Notices” on page 138. Second Edition (November 2000) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″ WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED WARRANTIE
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Contents PCI extender card removal . . . . . . . . .31 Chapter 1. General Checkout . . . . . . 1 Replacing a system board . . . . . . . . .31 Replacing a processor . . . . . . . . . . .32 Chapter 2. General Information . . . . . 3 Replacing the speaker . . . . . . . . . . .32 Features . . . . . . . . . . . . . . . .3 Power supply . . . . . . . . . . . . .33 Specifications . . . . . . . . . . . . . .5 20-pin main power supply connection . . . . 33 Power supply removal . . . .
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Problem determination tips . . . . . . . . .129 Chapter 9. About this manual . . . . . 93 File updates . . . . . . . . . . . . .129 Important Safety Information . . . . . . . .93 Adding adapters to the system . . . . . .130 Software considerations . . . . . . . . .130 Chapter 10. Related Service BIOS . . . . . . . . . . . . . .130 Information . . . . . . . . . . . . . 95 Drivers . . . . . . . . . . . . .130 Safety notices (multi-lingual translations) . . . . 95 Hardware co
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Chapter 1. General Checkout This general checkout procedure is for type 2271/6840/6841 computers. Attention: The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving or formatting. Data or programs can be overwritten if you select an incorrect drive. Diagnostic error messages appear when a test program finds a problem with a hardware option. For the test pro
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If NO, continue to 002. If YES, proceed to 003. 002 If the Power Management feature is enabled, do the following: 1. Start the Configuration/Setup Utility program (see “Setup Utility program” on page 7) 2. Select Power Management from the Configuration/Setup Utility program menu. 3. Select APM. 4. Be sure APM BIOS Mode is set to Disabled. If it is not, press Left Arrow (}) or Right Arrow (Æ) to change the setting. 5. Select Automatic Hardware Power Management. 6.
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Chapter 2. General Information Features The NetVista type 2271/6840/6841 computers are available in 5 x 7 (five I/O adapter slots, plus one AGP slot, and seven drive bays). v Type 2271 is the minitower with the A40 board and modem. v Type 6840 is the minitower with the A40 board. v Type 6841 is the minitower with the A40P board. Not all models come with all features summarized here. Microprocessor ® ™ Intel Pentium III microprocessor with 256 KB of internal L2 cache memory Memo
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Input/output features v 25-pin, ECP/EPP parallel port v One or two 9-pin serial ports v Four 4-pin, USB ports v Standard mouse port v Standard keyboard port v 15-pin monitor port v Three audio connectors (line/headphone out, line in, and microphone) v Joystick/MIDI connectors (some models) Expansion v Drive bays: 7 v PCI expansion slots: 5 v One AGP expansion slot Power v 200 W power supply with manual voltage selection switch v Automatic 50/60 Hz input
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v Sun Solaris 2.5.1 or later v Novell NetWare Versions 3.2, 4.11, 5.0 Specifications Dimensions Electrical input Height: 445 mm (17.5 in.) Input voltage: Width: 165 mm (6.5 in.) Low range: Depth: 502 mm (20.5 in.) Minimum: 90 V ac Maximum: 137 V ac Weight Input frequency range: 57–63 Hz Minimum configuration as shipped: 14.0 kg (30 lb) Voltage switch setting: 115 V ac Maximum configuration: 17.3 kg (38.0 lb) High range: Minimum: 180 V ac
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6 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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Chapter 3. Diagnostics ™ Setup Utility program . . . . . . . . . . .7 Asset ID test . . . . . . . . . . . .10 Product Recovery Program menu . . . . . . .8 Test results . . . . . . . . . . . . .10 Diagnostics . . . . . . . . . . . . . . .8 Hard file Smart test . . . . . . . . . . .11 Diagnostics download . . . . . . . . . .8 Fixed Disk Optimized Test . . . . . . . .11 Navigating through the diagnostic programs . . 9 Quick and Full erase - hard drive . . . . . . 12 Running diagno
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3. When the Setup Utility prompt appears on the screen during start-up, press F1. The Setup Utility menu will appear. 4. Follow the instructions on the screen. 5. When finished, select System Summary to verify that any configuration changes have been accepted. Product Recovery Program menu Type 2271/6840/6841 machines have recovery and diagnostics programs on a separate hard drive partition. The Diagnostics diskette is not shipped with the machine or the HMM. To download the dia
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Navigating through the diagnostic programs Use the cursor movement keys to navigate within the menus. v The Enter key is used to select a menu item. v The Esc key is used to back up to the previous menu. v For online help select F1. Running diagnostic tests There are four ways to run the diagnostic tests. 1. Using the cursor movement keys, highlight Run Normal Test or Run Quick Test from the Diagnostics menu and then press Enter. This will automatically run a pre-defined gro
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v A defective device is causing another device not to be recognized. v The SCSI controller failed (on the system board or SCSI adapter). v Use the procedure in “Undetermined problems” on page 75 to find the problem. If a device is missing from the list, replace it. If this does not correct the problem, use the procedure in “Undetermined problems” on page 75. Memory Diagnostic tests The Memory Diagnostics provide the capability to identify a particular memory module (SIMM or DIMM)
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v Function Code: Represents the feature or function within the PC. v Failure Type: Represents the type of error encountered. v DeviceID: Contains the component’s unit-ID which corresponds to either a fixed disk drive, removable media drive, serial or parallel port, processor, specific SIMM or DIMM, or a device on the PCI bus. v Date: Contains the date on which the diagnostic test was run. The date is retrieved from CMOS and displayed using the YYYYMMDD format. v ChkD
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You can run the Start SMART Hard Disk Test and then continue with other diagnostic tests before running the Hard Drive Self-Test Results. Quick and Full erase - hard drive Diagnostics offer two hard drive format utilities: v Quick Erase Hard Drive v Full Erase Hard Drive The Quick Erase Hard Drive provides a DOS utility that performs the following steps. v Destroys the Master Boot Record (MBR) on the hard drive. v Destroys all copies of the FAT Table on all partitions (both t
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v Follow instructions on screen. Viewing the test log Errors reported by the diagnostic test will be displayed by the program as a failed test. To view details of a failure or to view a list of test results, use the following procedure from any test category screen. v Press F3 to activate the log file. v Press F3 again to save the file to diskette or F2 to print the file. When to use the Low-Level Format program Notes: 1. The low-level format is not available on all diagnos
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14 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
