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NetFlow Tracker
User’s Guide Version 3.1.3
May 2007
Copyright 2004 - 2007 Fluke Corporation. All rights reserved.
All product names are trademarks of their respective companies.
w.flukenetworks.com
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User’s Guide – version 3.1.3 NetFlow Tracker Software License Agreement This is a legal agreement between you (“You”/ “the End User””), and Fluke Corporation, a Washington corporation, its subsidiaries and affiliates, including Fluke Networks (“Fluke”), with offices at 6920 Seaway Boulevard, Everett, Washington, 98203, USA. BY DOWNLOADING OR OTHERWISE ELECTRONICALLY RECEIVING THIS SOFTWARE PRODUCT (“PRODUCT”) IN ACCORDANCE WITH OUR SOFTWARE DELIVERY PROCEDURES OR BY OPENING THE SEALED DI
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User’s Guide – version 3.1.3 NetFlow Tracker If You have purchased the maintenance and support services from Fluke then subject to payment of the support fees, Fluke shall provide such services in respect of the Product in accordance with the provisions of the Support and Maintenance Agreement contained in Appendix 1. 3. COPYRIGHT All intellectual property rights in the Product belong to Fluke and You acknowledge that You have no ownership claims or rights whatsoever in the Product. You
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User’s Guide – version 3.1.3 NetFlow Tracker 6. CUSTOMER REMEDIES You must call your Fluke representative for an authorization to return any item during the 90 day warranty period referred to in clause 5 above, and You will be supplied with a return authorisation number and an address for returning the item together with a copy of your receipt. You acknowledge that your sole remedy for any defect in the Product will be Your rights under clause 5. 7. NO OTHER WARRANTIES FLUKE AND/OR ITS
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User’s Guide – version 3.1.3 NetFlow Tracker 11. CONFIDENTIAL INFORMATION AND SECURITY During and after this Agreement, the Parties will keep in confidence and use only for the purposes of this Agreement all Confidential Information. Confidential Information means information belonging or relating to the Parties, their business or affairs, including without limitation, information relating to research, development, Product, processes, analyses, data, algorithms, diagrams, graphs, methods o
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User’s Guide – version 3.1.3 NetFlow Tracker 14.4 If any provisions of the Agreement are held to be unenforceable, illegal or void in whole or in part the remaining portions of the Agreement shall remain in full force and effect. 14.5 No party shall be liable to the other for any delay or non-performance of its obligations under this Agreement (save for your obligation to pay the fees in accordance with clause 1) arising from any cause or causes beyond its reasonable control including, w
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User’s Guide – version 3.1.3 NetFlow Tracker Appendix 1 to End User Licence Terms and Conditions for Fluke Support and Maintenance Service 1. Definitions 1.1 In this Agreement and in the Schedules hereto, save where the context so admits or requires, the following definitions shall have the following meanings: “Intellectual Property Rights” includes, without limitation, copyrights, discoveries, concepts, domain names, patents, secret processes, database rights, technologies, know how, inve
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User’s Guide – version 3.1.3 NetFlow Tracker 1.7 The contents of the Schedule form an integral part of this Agreement and shall have as full effect as if it were incorporated in the body of this Agreement and the expressions “this Agreement” and “the Agreement” used in the Schedule shall mean this Agreement and any reference to “this Agreement” shall be deemed to include the Schedule. 2. Support Services 2.1 In consideration of the payment by You of the Support Charges, Fluke agrees to pro
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User’s Guide – version 3.1.3 NetFlow Tracker 5.4 Without prejudice to the generality of clause 5.3 and for the avoidance of doubt, to the fullest extent permitted by law all terms implied by Sections 13, 14 and 15 of the Sale of Goods Act, 1893 are hereby excluded and all terms implied by the Sale of Goods and Supply of Service Act, 1980 including, without prejudice to the generality of the foregoing, Section 39, are hereby excluded and the parties agree that this is fair and reasonable.
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User’s Guide – version 3.1.3 NetFlow Tracker 9. Confidential Information and Security 9.1 During and after this Agreement, the Parties will keep in confidence and use only for the purposes of this Agreement all Confidential Information. Confidential Information means information belonging or relating to the Parties, their business or affairs, including without limitation, information relating to research, development, Product, processes, analyses, data, algorithms, diagrams, graphs, method
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User’s Guide – version 3.1.3 NetFlow Tracker Schedule Support Services 1. Support Hours The Support Hours during which Fluke shall supply the Support Services shall be between 9.30am and 5pm on Working Days. 2. Support Services Fluke shall provide You during the Support Hours with: 2.1. technical advice and assistance by telephone, facsimile, e-mail or other electronic means as shall be necessary to resolve your difficulties and queries in relation to the Product and the Updates which
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User’s Guide – version 3.1.3 NetFlow Tracker Contents INTRODUCTION 15 What is NetFlow? 15 What is NetFlow Tracker? 15 Features and Benefits 15 INSTALLATION 17 Minimum System Requirements 17 Operating System Support 17 Pre-installation Checks 17 Installation on Microsoft Windows 18 Installation on Solaris and Linux 19 Post-installation Tasks 19 USING NETFLOW TRACKER 21 Real-time Data 21 Long-term Data 21 Executive Reports 21 Network Overview 21 Devices 21 Per-AS data 23 Worki
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User’s Guide – version 3.1.3 NetFlow Tracker LONG-TERM REPORTS 35 Devices and Interfaces 35 Per-device and Per-interface Long-term Reports 35 Filter Editor 35 EXECUTIVE REPORTS 37 REPORT URL FORMAT 38 General Form 38 Report Format Parameters 38 Time Range Parameters 42 Filter Parameters 49 Security Parameters 53 Management Portal Access Control Parameters 54 PERFORMANCE TUNING 57 Disk Speed 57 Query Size 57 Database Server Settings 57 CONFIGURATION GUIDE 58 Licensing 58 Listen
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User’s Guide – version 3.1.3 NetFlow Tracker IP Application Names 68 DiffServ Names 68 Hostname Resolution Settings 68 AS Names 69 Subnet Names 69 Database Settings 69 Backup 71 Archiving 71 Memory Settings 72 Performance Counters 72 APPENDIX 1: DEVICE CONFIGURATION 74 Enabling NetFlow Export/NDE on a Cisco Router or Layer 3 Switch 74 Configuring NetFlow Input Filters for Traffic Class Reporting 79 Enabling Flow Detail Records on a Packeteer Device 79 Enabling NetFlow on an Entera
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User’s Guide – version 3.1.3 NetFlow Tracker Introduction This document is the user manual for NetFlow Tracker, a software product designed to collect NetFlow information from Cisco equipment and present it in a meaningful way. This document does not provide any assistance with Cisco equipment itself. Please consult your Cisco documentation for any queries you have relating to the equipment itself. For more information on NetFlow from the Cisco website, go to http://www.cisco.com/go/netfl
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User’s Guide – version 3.1.3 NetFlow Tracker Straightforward URL format for linking current, automatically updated charts into other applications. Optimized database structure ensures fast report generation under heavy load. 16
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User’s Guide – version 3.1.3 NetFlow Tracker Installation Minimum System Requirements The type of system required to run NetFlow Tracker depends on the number of devices sending NetFlow information to it and the amount and nature of traffic handled by those devices. The following requirements are a guideline; the only way to determine your requirements is by testing the software’s performance in your network environment. Single processor of Pentium III, Pentium IV or Xeon class, althou
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User’s Guide – version 3.1.3 NetFlow Tracker NetFlow Tracker contains an embedded web server. Web servers normally run on port 80, but this may be in use by another web server on your system. You can choose a different port during installation or disable other web servers prior to installation if you wish. If you have previously configured a router for NetFlow Monitor, note that NetFlow Tracker requires a different active flow timeout or long aging timer be configured. See Appendix 1
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User’s Guide – version 3.1.3 NetFlow Tracker Custom Setup You will only see this dialog if you chose custom setup above. You should see options for NetFlow Tracker and MySQL, unless an unsupported version of MySQL was detected. To change the install folder for either NetFlow Tracker or MySQL, click on the feature and then on “Change…”. Select HTTP Port You will only see this dialog if you chose custom setup or if port 80 is in use. You can choose a port and press “Test” to check if it is
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User’s Guide – version 3.1.3 NetFlow Tracker Set up SNMP community strings If any of the devices you intend monitoring do not use a read-only SNMP community of “public” you will need to add their communities to the list in SNMP Settings. Add listener ports If you intend monitoring more than one device it is recommended that you set up one listener port per device rather than use the default port 2055 for all of them. You can add ports in the Listener Ports settings page. Set up web front-
