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USER GUIDE
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SX-200 ICP - 1.0
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Contents ABOUT YOUR PHONE 1 TIPS FOR YOUR COMFORT AND SAFETY 2 Don't cradle the handset! 2 Protect your hearing 2 CUSTOMIZING YOUR PHONE 3 Ringer Control 3 Handset Receiver Volume Control 3 MAKING AND ANSWERING CALLS 3 Make a Call 3 Answer a Call 3 Redial 3 CALL HANDLING 4 Hold 4 Transfer 4 Conference 4 Broker's Call 5 Call Forward 5 Call Forward - I'm Here 6 Messaging - Callback 6 -i-
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USING ADVANCED FEATURES 7 Account Codes 7 Callback 7 Call Park 8 Call Pickup 8 Call Park - Destination Phone 9 Campon 9 Do Not Disturb 9 Override 9 Paging - PA 10 Paging - Direct 10 Paging - All Set 10 Paging - Group 10 Intercom 11 Reminder 11 Reminder - Multiple 12 Phonebook 12 Door Opener 13 -ii-
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ABOUT YOUR PHONE The MITEL NETWORKS 5201 IP PHONE has five fixed-function keys ( HOLD, MESSAGE, TRANS/CONF, , ) and a Message indicator. 1. Handset 2. Speaker 3. Volume Control 4. Message Waiting Indicator 5. Function Keys 6. Keypad Telephone status indicators Line Status Indicator Meaning Idle Off Busy On Ringing Flashing slowly On hold at your phone Flashing rapidly On hold at another phone Flashing slow on/fast off -1-
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About Feature Access Codes Use of some features requires dialing access codes. The codes are flexible and may be different than those in this guide. Ask your Administrator for a list of codes you should use. TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your phone a lot, you may find it more comfortable to use a headset.
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CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is ringing: Press or . To adjust the ringer pitch: 1. Lift the handset. 2. Dial 02. 3. Dial 33. 4. Press or . 5. Hang up. Handset Receiver Volume Control To adjust the Handset Receiver Volume when you are using the handset: Press or . MAKING AND ANSWERING CALLS Make a Call 1. Lift the handset. 2. Dial the number. Answer a Call Lift the handset. Redial To redial the last number that
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CALL HANDLING Hold To place a call on Hold: Press HOLD. To retrieve a call from Hold: Press HOLD. To retrieve a call that has been placed on Hold at another extension: 1. Lift the handset. 2. Dial 23. 3. Dial the number of the extension that placed the call on Hold. Transfer To Transfer an active call: 1. Press TRANS/CONF. 2. Dial the number of the third party. 3. Do one of the following: To complete the Transfer, hang up. To announce the Transfer, wait for an answer,
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Broker's Call To call another party when you are in an established two-party call: 1. Press TRANS/CONF. 2. Dial the number. To alternate between the two parties: Press TRANS/CONF. Call Forward To program and activate Call Forward: 1. Lift the handset. 2. Do one of the following: To redirect internal calls, dial 04. To redirect external calls, dial 05. To redirect both internal and external calls, dial 03. 3. Do one of the following: To redirect all calls, press 1. To
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Call Forward - I'm Here To forward calls from a remote extension to your current location: 1. Lift the handset. 2. Dial 06. 3. Dial the number of the remote extension. 4. Hang up. To cancel Call Forward - I'm Here from the extension that set the remote forwarding: 1. Lift the handset. 2. Dial 07. 3. Dial the extension of the remote extension. 4. Hang up. To cancel Call Forward - I'm Here from the extension that was forwarding: 1. Lift the handset. 2. Dial 03. 3. Hang up
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USING ADVANCED FEATURES Account Codes To access a trunk via Account Code entry: 1. Lift the handset. 2. Dial 01. 3. Dial the Account Code digits followed by # if required. Whether the # is required depends on system programming. If you omit it and do not hear dial tone shortly after entering the last digit in the account code, press #. Wait for dial tone, and then proceed to the next step. 4. Dial the trunk call. Callback To request a Callback when you reach a busy extension: 1.
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Call Park To park a call: 1. Press TRANS/CONF. 2. Dial 33. 3. Hang up. To retrieve a parked call from your phone: Lift the handset. To retrieve a call parked by another extension: 1. Lift the handset. 2. Dial 23. 3. Dial the number of the extension that parked the call. Call Pickup To answer a call that is ringing at another extension in your Pickup Group: 1. Lift the handset. 2. Dial 08. To answer a call that is ringing at a extension not in your Pickup Group: 1. Lif
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Call Park - Destination Phone Call Park - Destination Phone allows you to park an answered call on another phone. If a parked call is not retrieved after a specified length of time, a reminder occurs. To park an active call on another phone: 1. Press TRANS/CONF to get dial tone. 2. Dial *62, and then dial the extension of the destination phone. If the call is parked successfully, dial tone, busy tone or a page occurs. If the call is not parked, reorder tone occurs. To retrieve a call p
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Paging - PA To use Paging: 1. Lift the handset. 2. Do one of the following: To page the default zone, dial 12. To page a specific zone, dial 13 followed by the zone number (0-9). 3. Make the announcement. Paging - Direct To page an extension that has Whisper Announce or Off-Hook Voice Announce enabled: 1. Lift the handset. 2. Dial *48. 3. Dial the extension number. 4. Page the called party. Paging - All Set To page all telephones simultaneously through their speakers: 1
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Intercom An Intercom call is a call between two extensions, which either pages or rings the called extension. To switch between a ringing intercom call to a paged intercom call: 1. Make a call. 2. Dial *48. Reminder To set or modify a timed reminder: 1. Lift the handset. 2. Dial 32. 3. Set a time by entering the hour and minutes in 24-hour format. For example, entering 1415 sets a reminder for 2:15 PM. You hear dial tone if the time is valid; reorder tone if it is invalid. To ca
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Reminder - Multiple To set multiple reminders (up to three): 1. Lift the handset. 2. Dial 32. 3. Dial # followed by the number of the timer (#1, #2, or #3). To repeat the timer daily, dial *. 4. Set a time by entering the hour and minutes in 24-hour format. For example, entering 1415 sets a reminder for 2:15 PM. You hear dial tone if the time is valid; reorder tone if it is invalid. 5. Repeat for each additional timer. To cancel the Timer 1 reminder: 1. Lift the handset. 2. Dial
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Door Opener Door Opener allows you to operate a third-party door opener. For example, when someone requires entry into a third-party building, a designated extension (or extensions) rings and on answering, the extension user can dial a feature access code to open the door. To use Door Opener: Dial *65. -13-
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