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X6004
IP PBX
User’s Guide
Version 1
9/2007
Edition 1
www.zyxel.com
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About This User's Guide About This User's Guide Intended Audience This manual is intended for people who want to configure the X6004 using the web configurator. You should have at least a basic knowledge of TCP/IP networking concepts and topology. Related Documentation • Quick Start Guide The Quick Start Guide is designed to help you get up and running right away. It contains information on setting up your hardware connections. • Web Configurator Online Help Embedded web help for descriptio
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Document Conventions Document Conventions Warnings and Notes These are how warnings and notes are shown in this User’s Guide. Warnings tell you about things that could harm you or your device. Notes tell you other important information (for example, other things you may need to configure or helpful tips) or recommendations. Syntax Conventions • The X6004 may be referred to as the “X6004”, the “device” or the “system” in this User’s Guide. • Product labels, screen names, field labels and fie
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Document Conventions Icons Used in Figures Figures in this User’s Guide may use the following generic icons. The X6004 icon is not an exact representation of your device. The X6004 Computer Notebook computer Server DSLAM Firewall Telephone Switch Router X6004 User’s Guide 5
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Safety Warnings Safety Warnings For your safety, be sure to read and follow all warning notices and instructions. • Do NOT use this product near water, for example, in a wet basement or near a swimming pool. • Do NOT expose your device to dampness, dust or corrosive liquids. • Do NOT store things on the device. • Do NOT install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning. • Connect ONLY suitable accessories to the device. • ONLY
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Safety Warnings This product is recyclable. Dispose of it properly. X6004 User’s Guide 7
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Safety Warnings X6004 User’s Guide 8
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Contents Overview Contents Overview Introduction and Tutorials .....................................................................................................31 Getting to Know Your X6004 .....................................................................................................33 How It Works ............................................................................................................................ 37 Tutorials .................................................
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Contents Overview myZyXEL.com ......................................................................................................................... 259 Web Portal and IVR ..............................................................................................................263 Web Portal ............................................................................................................................... 265 Interactive Voice Response (IVR) System ............................
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Table of Contents Table of Contents About This User's Guide ..........................................................................................................3 Document Conventions............................................................................................................4 Safety Warnings........................................................................................................................6 Contents Overview ..............................................
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Table of Contents 3.1.4 Auto Provisioning ...................................................................................................... 46 3.2 Making PSTN Calls ............................................................................................................. 49 3.2.1 Connecting to PSTN .................................................................................................. 49 3.2.2 Dialing Rule for PSTN .............................................................
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Table of Contents 6.1 Network Deployment Overview ........................................................................................... 85 6.2 LAN Configuration .............................................................................................................. 86 6.3 WAN Configuration ............................................................................................................. 86 6.3.1 DNS Server Address Assignment .............................................
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Table of Contents 9.1.3 DSCP and Per-Hop Behavior ................................................................................... 108 9.2 QoS Settings ..................................................................................................................... 108 Chapter 10 Voice Mail............................................................................................................................... 111 10.1 Voice Mail Overview ...........................................
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Table of Contents 14.3.1 Add Multiple SIP Peers .........................................................................................131 14.3.2 Add a SIP Extension ............................................................................................. 133 14.3.3 Configure SIP Extensions ..................................................................................... 134 14.3.4 SIP Extension Call Forward Screen ..................................................................
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Table of Contents 18.3.1 Add/Edit FXO Trunk .............................................................................................. 165 18.3.2 Configure an FXO Trunk .......................................................................................165 18.3.3 Auto-Attendant for Incoming Calls ....................................................................... 166 18.4 SIP Trunk Configuration ......................................................................................
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Table of Contents 22.2 Emergency Call Overview .............................................................................................. 198 22.2.1 Emergency Call Configuration ...............................................................................198 22.3 Conference Calling Overview ....................................................................................... 199 22.3.1 Conference Calling Configuration .................................................................
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Table of Contents 26.1 System Log Overview .................................................................................................... 229 26.2 View Log .......................................................................................................................... 230 26.2.1 Filter Log Results ................................................................................................... 231 26.3 Log Setting .............................................................
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Table of Contents 31.1 myZyXEL.com Overview ................................................................................................ 259 31.1.1 Subscription Services Available on the X6004 ....................................................... 259 31.2 Registration ..................................................................................................................... 260 31.3 Service ......................................................................................
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Table of Contents Index.......................................................................................................................................327 X6004 User’s Guide 20
