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Dell™ E228WFP Flat Panel Monitor User's Guide
About Your Monitor Solving Problems
Front View Troubleshooting Your Monitor
Back View General Problems
Side View Product Specific Problems
Bottom View Troubleshooting Your Soundbar
Monitor Specifications
Caring for your Monitor
Appendix
Using Your Monitor Stand
FCC Identification Information
Attaching the Stand Safety Information
Organizing Your Cables Contacting Dell
Using the Tilt
Removing the Stand
Setting Up Your Monitor
Conne
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Back to Contents Page About Your Monitor Dell™ E228WFP Flat Panel Monitor User's Guide Front View Back View Bottom View Side View Monitor Specifications LCD Monitor Quality & Pixel Policy Caring for your Monitor Front View 1. Input source select button 2. OSD menu / select button 3. Brightness & Contrast / Down (-) button 4. Auto-adjust / Up (+) button 5. Power button (with power light indicator) Back View
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1 VESA mounting holes (100mm) (Behind Use to mount the monitor with VESA compliance (100mm) bracket. attached VESA plate) 2 Barcode serial number label Refer to this label if you need to contact Dell for technical support. 3 Security lock slot Use a security lock with the slot to help secure your monitor. 4 Dell Soundbar mounting brackets Attach the optional Dell Soundbar. 5 Regulatory rating label List the regulatory approvals. 6 Stand removal button Press to release the stand from the m
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If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as 'Power Save Mode'*. If input from keyboard, mouse, or other input devices is detected by the computer, the monitor automatically 'wakes up'. The following table shows the power consumption and signaling of this automatic power saving feature: VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Cons
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Note: Pin 1 is at the top right. Pin Signal Assignment Pin Signal Assignment Pin Signal Assignment 1 T.M.D.S. Data 2- 9 T.M.D.S. Data 1- 17 T.M.D.S. Data 0- 2 T.M.D.S. Data 2+ 10 T.M.D.S. Data 1+ 18 T.M.D.S. Data 0+ 3 T.M.D.S. Data 2 Shield 11 T.M.D.S. Data 1 Shield 19 T.M.D.S. Data 0 Shield 4 No Pin 12 No Pin 20 No Pin 5 No Pin 13 No Pin 21 No Pin 6 DDC Clock 14 +5V Power 22 T.M.D.S. Clock Shield 7 DDC Data 15 Ground (for +5V) 23 T.M.D.S. Clock + 8 No Connect 16 Hot Plug Detect 24 T
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Preset Display Modes Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock Sync Polarity (MHz) (Horizontal/Vertical) VESA, 720 x 400 31.5 70.0 28.3 -/+ VESA, 640 x 480 31.5 60.0 25.2 -/- VESA, 640 x 480 37.5 75.0 31.5 -/- VESA, 800 x 600 37.9 60.3 49.5 +/+ VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/- VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1152 x 864 67.5 75.0 108 +/+ VESA, 1280 x 1024 64.0 60.0 135.0 +/+ VESA, 1280 x 1024 80.0 75.0 1
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Weight with stand assembly and cables 15.65 lbs (7.1 kg) 11.46 lbs (5.2 kg) Weight without stand assembly (For wall mount or VESA mount considerations - no cables) Weight of stand assembly 2.65 lbs (1.2 kg) Environmental Temperature: Operating 5° to 35°C (41° to 95°F) Nonoperating Storage: -20° to 60°C (-4° to 140°F) Shipping: -20° to 60°C(-4° to 140°F) Humidity: Operating 10% to 80% (noncondensing) Nonoperating Storage: 5% to 90% (noncondensing) Shipping: 5% to 90%(nonconde
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Back to Contents Page Appendix Dell™ E228WFP Flat Panel Monitor FCC Identification Information CAUTION: Safety Instruction Contacting Dell FCC Identification Information FCC Notice (U.S. Only) FCC Class B This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply wit
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l Place your monitor in a location with low humidity and minimum dust. Avoid places similar to a damp basement or dusty hallway. l Do not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally gets wet, unplug it and contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, being sure to unplug the monitor first. l Place the monitor on a solid surface and treat it carefully. The scr
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Home/Small Business Support 08 20 24 05 30 17 City Code: 1 Preferred Accounts/Corporate Customer Service 08 20 24 05 30 16 Preferred Accounts/Corporate Support 08 20 24 05 30 17 Switchboard 08 20 24 05 30 00 www.dell.com/bs Online Support Bahamas la-techsupport@dell.com Technical Support, Customer Service, Sales toll-free: 1-866-874-3038 www.dell.com/bb Online Support Barbados la-techsupport@dell.com Technical Support, Customer Service, Sales 1-800-534-3142 Online
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Technical Support - Dell™ Dimension™ and Dell Inspiron™ toll-free: 800 858 2969 Technical Support - Dell OptiPlex™, Dell Latitude™, and Dell toll-free: 800 858 0950 Precision™ Technical Support - Servers and Storage toll-free: 800 858 0960 Technical Support - Projectors, PDAs, Switches, Routers, etc. toll-free: 800 858 2920 Technical Support - Printers toll-free: 800 858 2311 China (Xiamen) Customer Service toll-free: 800 858 2060 Customer Service Fax 592 818 1308 Country Code
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Technical Support 0825 387 270 Customer Service 0825 823 833 Switchboard 0825 004 700 France (Paris) (Montpellier) Switchboard (calls from outside of France) 04 99 75 40 00 International Access Code: 00 Sales 0825 004 700 Fax 0825 004 701 Country Code: 33 Fax (calls from outside of France) 04 99 75 40 01 City Codes: (1) (4) Corporate Technical Support 0825 004 719 Customer Service 0825 338 339 Switchboard 01 55 94 71 00 Sales 01 55 94 71 00 Fax 01 55 94 71
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080-25068066 Phone Numbers or toll-free: 1-800-425-2066 Customer Service India_care_HSB@dell.com Home and Small Business toll-free: 1800-4254051 India_care_REL@dell.com Large Corporate Accounts toll-free: 1800-4252067 Sales Large Corporate Accounts 1600 33 8044 Home and Small Business 1600 33 8046 support.euro.dell.com Online Support dell_direct_support@dell.com Technical Support XPS computers only 1850 200 722 Business computers 1850 543 543 Home comput
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Individual User Real Site Sales 044-556-4649 Switchboard 044-556-4300 Online Support support.ap.dell.com Korea (Seoul) Technical Support for XPS computers only toll-free: 080-999-0283 International Access Code: Technical Support, Customer Service toll-free: 080-200-3800 001 Technical Support - Dimension, PDA, Electronics, and Accessories toll-free: 080-200-3801 Sales toll-free: 080-200-3600 Country Code: 82 Fax 2194-6202 City Code: 2 Switchboard 2194-6000 Custom
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Technical Support 671 16882 International Access Code: 00 Relational Customer Service 671 17575 Home/Small Business Customer Service 23162298 Country Code: 47 Switchboard 671 16800 Fax Switchboard 671 16865 www.dell.com/pa Online Support Panama la-techsupport@dell.com Technical Support, Customer Service, Sales 011-800-507-1264 www.dell.com/pe Online Support Peru la-techsupport@dell.com Technical Support, Customer Service, Sales 0800-50-669 support.euro.dell.com
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Fax 011 706 0495 City Code: 11 Switchboard 011 709 7700 Southeast Asian and Pacific Technical Support, Customer Service, and Sales (Penang, Malaysia) 604 633 4810 Countries Online Support support.euro.dell.com Home and Small Business Technical Support 902 100 130 Customer Service 902 118 540 Spain (Madrid) Sales 902 118 541 International Access Code: 00 Switchboard 902 118 541 Fax 902 118 539 Country Code: 34 Corporate City Code: 91 Technical Supp
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Central Government 01344 373 193 City Code: 1344 Local Government & Education 01344 373 199 Health 01344 373 194 Technical Support XPS Computers Only 0870 366 4180 Corporate/Preferred Accounts/PCA (1000+ employees) 0870 908 0500 Other Dell Products 0870 353 0800 General Home and Small Business Fax 0870 907 4006 www.dell.com/uy Online Support Uruguay la-techsupport@dell.com Technical Support, Customer Service, Sales toll-free: 000-413-598-2521 toll-free: 1-8
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Back to Contents Page Setting Up Your Monitor Dell™ E228WFP Flat Panel Monitor If you have a Dell™ desktop with no internet access 1. Right-click on the desktop and click Properties. 2. Select the Settings tab. 3. Select Advanced. if you are using Windows XP, click the Adapter tab. 4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.). 5. Follow the directions listed below for your identified Graphics Adapter:
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Back to Contents Page Setting Up Your Monitor Dell™ E228WFP Flat Panel Monitor If you have a Dell™ desktop or a Dell™ portable computer with internet access 1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1680x1050 again. NOTE: If you are unable to set the resolution to 1680x1050, please contact Dell™ to inquire about a Graphics A
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Back to Contents Page Setting Up Your Monitor Dell™ E228WFP Flat Panel Monitor If you have non Dell™ desktop, portable computer, or graphic card 1. Right-click on the desktop and click Properties. 2. Select the Settings tab. 3. Select Advanced. 4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.). 5. Please refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://ww
