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Polycom CX5000 User’s Guide | 1
®
Polycom CX5000
User’s Guide
March 2009 Edition
Polycom P/N: 1725-31218-001 Rev A
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2 | Polycom CX5000 User’s Guide POLYCOM®, the Polycom "Triangles" logo and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. Microsoft, RoundTable, Windows, Windows Vista, Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are property of
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Polycom CX5000 User’s Guide | 3 Contents Contents .......................................................................................................................................... 3 Regulatory Information ................................................................................................................. 4 Introduction .................................................................................................................................... 5 Polycom CX5000
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4 | Polycom CX5000 User’s Guide Receive a Video Call ............................................................................................................... 22 Appendix A: Performance Tips .................................................................................................. 24 Tips for audio performance ..................................................................................................... 24 Tips for video performance ....................................
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Polycom CX5000 User’s Guide | 5 Introduction When you want to meet with people who are geographically separated, video conferencing gives you a ® greater sense of immediacy than a conventional telephone conference call. The Polycom CX5000 Unified Conference Station is a next generation video conferencing system that provides a comprehensive conferencing experience through the use of 360 degree video and active speaker detection. Polycom CX5000 Documentation The following documentation
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6 | Polycom CX5000 User’s Guide • Place an outgoing phone call. • Answer an incoming phone call. • Conduct an audio-only session. • Conduct an audio/video conference. The Polycom CX5000 is placed in the center of your conference table and connected to a computer, computer network, public switched telephone network (PSTN) analog phone line, and power data box. The Polycom CX5000 cameras capture the entire panoramic view of your conference room, as well as the voices coming from any loca
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Polycom CX5000 User’s Guide | 7 Figure 2. Polycom CX5000 device 1. Mirrors. Five mirrors reflect the light into the cameras. 2. Cameras. Five small cameras capture the images from around the room. 3. Light-emitting diode (LED) status lights. Three status lights indicate phone connection, audio/video activity, mute, and incoming calls. 4. Control buttons. Six buttons control speaker volume, mute, phone on/off hook, flash, and information. 5. Liquid crystal display (LCD) touch sc
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8 | Polycom CX5000 User’s Guide Figure 3. Polycom CX5000 touch-screen and buttons A. Privacy/Mute button. Audio and video input is halted or resumed. B. Volume down button. Decreases the volume for the ringer and the speaker. C. Volume up button. Increases the volume for the ringer and the speaker. D. External Dial-pad button. Indicates whether the external dial-pad is connected to the device. E. USB Status indicator. Indicates whether the Polycom CX5000 device is connec
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Polycom CX5000 User’s Guide | 9 Figure 4 below shows how the external dial pad and microphones can be positioned to enhance the Polycom CX5000 device in a larger conference rooms. Figure 4. External dial pad and satellite microphones Using the Polycom CX5000 as a Conference Phone If the Polycom CX5000 device is not connected to your computer, it still works as a standard conference telephone. This section describes how you can use the Polycom CX5000 device to send and receive phon
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10 | Polycom CX5000 User’s Guide Using the Touch-Screen and Control Button Tutorial The Polycom CX5000 provides a brief on-device tutorial for the following common call scenarios: • Answering a call. • Making a three-way call. • Using call waiting. The following procedure guides you to the Touch-Screen and Control button on-device tutorial. 1. Press the Information button . 2. Select Info from the Information screen. 3. Select Tutorial. 4. Select LCD Touch-Screen & Control Buttons.
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Polycom CX5000 User’s Guide | 11 Note You must use a phone system that supports multiple phone lines to place conference calls. To place a phone conference call to a conference bridge 1. Press the On/Off hook button and listen for the dial-tone. The green LED status lights will light. 2. Enter the conference bridge phone number using the LCD dialing pad. The numbers appear in the phone number field. 3. Upon entry of the final digit, the Polycom CX5000 device will dial the numb
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12 | Polycom CX5000 User’s Guide To accept a call during a conference 1. To answer a call-waiting tone during an existing conference call, push the Flash button to talk to the incoming caller. 2. Press Flash button again to terminate the call and continue with the existing conference call. Getting Started with Unified Communications Conferencing With Microsoft Office Communicator 2007 and Microsoft Office Live Meeting, you can add a variety of communication modes to conference sess
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Polycom CX5000 User’s Guide | 13 Using Microsoft Office Live Meeting 2007 This section is written for people who use Microsoft® Office Live Meeting with Polycom CX5000 together. Microsoft Office Live Meeting is an online meeting space that your organization subscribes to or that your organization hosts on its own internal servers. With Microsoft Office Live Meeting, you can meet with your colleagues online, which allows you to collaborate in real time, even over long distances. The Mic
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14 | Polycom CX5000 User’s Guide Figure 5. Link for joining the meeting If you are unable to connect to the meeting, open the Microsoft Office Live Meeting client by clicking Start, clicking All Programs, clicking Microsoft Office Live Meeting 2007, and then clicking Microsoft Office Live Meeting 2007. Enter the Meeting ID, Entry Code, and Location listed in the e-mail invitation or calendar item. Starting Voice and Video Depending on how the meeting organizer has set up the meet
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Polycom CX5000 User’s Guide | 15 • If you are not connected to audio, click the down arrow next to the Join Audio button, and then click Call Me. 3. If this is the first time you have joined a telephone conference, the New Phone Number dialog box will appear. Type your area code and your phone number, and then click OK. 4. In the Enable Call Controls dialog box, if you are a participant, click Join. If you are the conference leader, select the Leader radio button, type the leader or PIN
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16 | Polycom CX5000 User’s Guide F Meeting pane. Shows meeting details, including meeting ID and entry code. G Recording menu. Presenters can start, pause, or stop a recording of the meeting, including audio. H Microphone mute icon. Click to mute or unmute your microphone. For the Polycom CX5000 you must use the on-device microphone mute button. I Speaker mute icon. Click to mute or unmute your speakers. For the Polycom CX5000 you must use the on-device speaker mute button. J W
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Polycom CX5000 User’s Guide | 17 1. Install the Conferencing Add-in for Outlook on your computer according to your administrator’s instructions. 2. In your Outlook Calendar, click Conferencing, and then click User Accounts. 3. In the User Accounts dialog box, under Office Communications Server, in the Sign-in name text box, type your sign-in name. 4. If necessary, click Advanced. In the Advanced Connection Settings dialog box, click Use these servers. In the Internal Server name or IP
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18 | Polycom CX5000 User’s Guide What You Should Do First Before you get started, make sure you have either Microsoft Office Communicator 2007 or Microsoft Office Communicator 2007 R2 installed on your computer and the Polycom CX5000 configured and connected to your computer. Make a Quick Phone Call With the phone capabilities of Communicator, you can make outbound PSTN calls, answer inbound PSTN calls, and make computer-to-computer calls. To get started, try making a few calls with
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Polycom CX5000 User’s Guide | 19 Make a One-Click Phone Call Each contact in your Contact List has a number that you can call by clicking the Call button associated with the contact. The number is the contact’s work number by default, but can change based on the number most recently used to call the contact. The Call button is shown below in Figure 9. Figure 9. The Call button in the Contact List To make a one-click audio call • In the Contact List, click the Call button to the
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20 | Polycom CX5000 User’s Guide Type a New Number to Call In addition to one-click calling and using Call options, you can type the number you want to call in the Search box in the Microsoft Office Communicator window, as shown below in Figure 13. To type a new number and call it 1. In the Microsoft Office Communicator window, in the Search box, enter the number you want to call. Use the International Phone number format. Enter the country code, followed by the local phone number. Fo
