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                        3191535v04c18  8/28/98 11:50 AM  Page 1
Use And Care
GUIDE
A Note To You.............2
Important Safety 
Instructions .................3
Parts And Features.....5
Using Your Cooktop...6
Caring For 
Your Cooktop..............9
Troubleshooting .......12
Requesting
Assistance 
Or Service..................13
Warranty....................15
In the U.S.A., for assistance or service, 
call the Consumer Assistance Center.
1-800-253-1301
In Canada for assistance or service, 
see page 14.
ELECTRIC  COOKTOPS
                    
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                        3191535v04c18  8/28/98 11:50 AM  Page 2 A Note to You ® Thank you for buying a WHIRLPOOL appliance. The Whirlpool Brand is committed to designing quality products that consistently perform for you to make your life easier. To ensure that you enjoy years of trouble-free operation, we developed this Use and Care Guide. It is full of valuable information about how to operate and maintain your appliance properly and safely. Please read it carefully. Also, please complete and mail in the Product Regi
                    
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                        3191535v04c18  8/28/98 11:50 AM  Page 3 Important Safety Instructions Your safety and the safety of others is very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to hazards that can kill or hurt you and others. All safety messages will be preceded by the safety alert symbol and the word “DANGER” or “WARNING.” These words mean: You will be killed or s
                    
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                        3191535v04c18  8/28/98 11:50 AM  Page 4 IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS • DO NOT TOUCH SURFACE UNITS • Utensil Handles Should Be Turned OR AREAS NEAR UNITS – Surface Inward and Not Extend Over Adjacent units may be hot even though they are Surface Units – To reduce the risk of dark in color. Areas near surface units burns, ignition of flammable materials, may become hot enough to cause and spillage due to unintentional burns. During and after use, do not contact with 
                    
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                        3191535v04c18  8/28/98 11:50 AM  Page 5 Parts And Features Models RCS3004G, Models RCS2002G, RCS2012G RCS3014G, RCS3614G Model and serial Plug-in coil  Model and serial Control number plate element with number plate panel (located on outside one-piece Control (located on outside Plug-in coil element bottom of cooktop) reflector bowl panel bottom of cooktop) with one-piece  reflector bowl Control panels Models RCS3004G, Models RCS2002G, RCS3014G, RCS3614G RCS2012G Left rear control knob Surface  
                    
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                        3191535v04c18  8/28/98 11:50 AM  Page 6 Using Your Cooktop wWARNING Fire Hazard Turn off all controls when done cooking. Failure to do so can result in death or fire. Using the surface cooking area Push in control knobs before turning them to a setting. You can set them anywhere between HI and OFF. Surface cooking area markers The solid dot in the surface cooking area marker shows which coil element is turned on by that knob. (Models RCS3614G, RCS3004G, RCS3014G shown) Power On indicator light T
                    
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                        3191535v04c18  8/28/98 11:50 AM  Page 7 USING YOUR COOKTOP Until you get used to the settings, use the following as a guide. For best results, start cooking at the high setting; then turn the control knob down to continue cooking. SETTING RECOMMENDED USE HI • To start food cooking. • To bring liquid to a boil. MED-HI or 6-8 • To hold a rapid boil. • To quickly brown or sear meat. MED or 5 • To maintain a slow boil. • To fry poultry or meat. • To make pudding, sauce, or gravy. MED-LO or 2-4 • To 
                    
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                        3191535v04c18  8/28/98 11:50 AM  Page 8 USING YOUR COOKTOP Characteristics of cookware materials The pan material affects how fast heat transfers from the coil element through the pan  material and how evenly heat spreads over the pan bottom. Choose pans that provide the  best cooking results. Aluminum • Heats quickly and evenly. • Use for all types of cooking. • Medium or heavy thickness is best for most cooking. • Used as a core or base in cookware to provide even heating. Cast iron • Heats sl
                    
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                        3191535v04c18  8/28/98 11:50 AM  Page 9 Caring For Your Cooktop WARNING Explosion Hazard Do not store flammable materials such as gasoline near  this appliance. Doing so can result in death, explosion, or fire. Coil elements and reflector bowls Removing 1. Make sure all coil elements are off and  cool before removing coil elements and  reflector bowls. 2. Push in the edge of the coil element,  opposite the receptacle. Then lift it just  enough to clear the reflector bowl. 3. Pull the coil elemen
                    
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                        3191535v04c18  8/28/98 11:50 AM  Page 10 CARING FOR YOUR COOKTOP Coil elements and reflector bowls (cont.) Replacing 1. Make sure all coil elements are off and  cool before replacing coil elements and  reflector bowls. 2. Line openings in the reflector bowl with  the coil element receptacle. 3. Hold the coil element as level as possible  with the terminal just started into the  receptacle. Push the coil element terminal  into the receptacle. 4. When the terminal is pushed into the  receptacle as
                    
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                        3191535v04c18  8/28/98 11:50 AM  Page 11 CARING FOR YOUR COOKTOP Cleaning chart Use the following table to help you clean all parts of your cooktop. PART CLEANING METHOD SPECIAL INSTRUCTIONS Control Knobs Soap and water • DO NOT use steel wool or  •  Dishwasher  abrasive cleaners. • • Pull knobs straight away from    control panel. • Wash, rinse and dry with soft    cloth. Control Panel Soap and water • Wash, rinse and dry with soft  •   cloth. • Apply spray cleaner to paper   Spray glass cleane
                    
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                        3191535v04c18  8/28/98 11:50 AM  Page 12 Troubleshooting You can solve many common cooktop problems easily, saving you the cost of a possible  service call. Try the suggestions below to see if you can solve your problem without outside  help. If the suggestions do not work, see “Requesting Assistance or Service” on page 13  (in the U.S.A.), or on page 14 (in Canada). PROBLEM POSSIBLE CAUSE SOLUTION Nothing will The unit is not wired into Wire the unit into a live circuit with operate a live circ
                    
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                        3191535v04c18  8/28/98 11:50 AM  Page 13 Requesting Assistance or Service To avoid unnecessary service calls, please check the “Troubleshooting” section. It may save you  the cost of a service call. If you still need help, follow the instructions below. If you need assistance or service in the U.S.A.: ® 1. If the problem is not due 3. If you need FSP to one of the items listed replacement parts … * earlier in this section ... FSP is a registered trademark of Whirlpool Call the Whirlpool Consumer
                    
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                        3191535v04c18  8/28/98 11:50 AM  Page 14 REQUESTING ASSISTANCE OR SERVICE If you need assistance or service in Canada: * 1. If the problem is not due 2. If you need service ... to one of the items listed Contact your nearest Inglis Limited * earlier in this section ... Appliance Service branch or authorized servicing outlet to service your appliance. Contact the dealer from whom you (See list below.) purchased your appliance, or call the Inglis Limited Consumer Assistance Centre When asking for 
                    
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                        3191535v04c18  8/28/98 11:50 AM  Page 15 ® WHIRLPOOL Electric Cooktop Warranty LENGTH OF WARRANTY WHIRLPOOL WILL PAY FOR ® FSP replacement parts and repair labor to correct FULL ONE-YEAR  defects in materials or workmanship. Service must be WARRANTY provided by an authorized Whirlpool service company. From Date of Purchase WHIRLPOOL WILL NOT PAY FOR A. Service calls to: 1. Correct the installation of the cooktop. 2. Instruct you how to use the cooktop. 3. Replace house fuses or correct house wir
                    
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                        3191535FRv02c18  8/31/98 3:23 PM  Page 1 ® GUIDE d’utilisation et d’entretien Note à l’intention  de l’utilisateur.................2 Importantes instructions de sécurité......................3 Pièces et caractéristiques .............6 Utilisation de la table de cuisson.............7 Entretien de la table de cuisson...........11 Guide de diagnostic.....................14 Demande d’assistance ou de service................15 Garantie ........................17 Aux États-Unis, pour assistance ou  se
                    
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                        3191535FRv02c18  8/31/98 3:23 PM  Page 2 Note à l‘intention de l‘utilisateur Merci de votre achat d’un appareil électroménager ® WHIRLPOOL . La marque Whirlpool s’est engagée à concevoir des produits de qualité qui donnent un ren- dement uniforme et vous facilitent la vie. Pour que ce produit puisse vous procurer de nom- breuses années de service sans problème, nous avons préparé ce Guide d’utilisation et d’entretien. Vous y trouverez de nombreux renseignements sur les méthodes d’entretien conve
                    
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                        3191535FRv02c18  8/31/98 3:23 PM  Page 3 Importantes instructions de sécurité Votre sécurité et celle des autres est très importante. Nous donnons de nombreux messages de sécurité importants dans ce manuel et sur votre appareil ménager. Assurez-vous de tougours lire tous les messages de sécurité st de vous y conformer. Voici le symbole d'alerte de sécurité. Ce symbole d'alerte de sécurité vous signale les dangers susceptibles de causer le décès et des blessures graves à vous et à d’autres. Tous 
                    
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                        3191535FRv02c18  8/31/98 3:23 PM  Page 4 IMPORTANTES INSTRUCTIONS DE SÉCURITÉ IMPORTANTES INSTRUCTIONS  DE SÉCURITÉ • Porter des vêtements appropriés – Des les vêtements ou autres matériaux  vêtements amples ou détachés ne inflammables entrer en contact avec ces doivent jamais être portés pendant  éléments de surface ou les surfaces près  l’utilisation de la table de cuisson. des éléments, avant qu’ils ne soient  suffisamment refroidis. Ces endroits  • Entretien par l’utilisateur – Ne pas répare
                    
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                        3191535FRv02c18  8/31/98 3:23 PM  Page 5 IMPORTANTES INSTRUCTIONS DE SÉCURITÉ IMPORTANTES INSTRUCTIONS  DE SÉCURITÉ • Positionnement des poignées des Pour les appareils avec hotte de  ustensiles – Pour réduire les risques de ventilation –  brûlures, d’inflammation de produits • Nettoyer les hottes de ventilation combustibles et de renversements dus fréquemment – La graisse ne doit pas à l’entrechoquement non intentionnel s’accumuler sur la hotte ou le filtre. des ustensiles, la poignée d’un uste