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Welcome
Welcome to the world of Motorola digital wireless 
communications! We are pleased that you have chosen the 
Motorola C331 wireless phone.
Antenna 
Earpiece
Right Soft Key
Perform functions
Left Soft Key
identified by right
Perform functions
display prompt.
identified by left
display prompt.
Send Key
Menu Key
Send and answer
calls, view recent
dialed calls list.
Power/End Key
Press & hold to
power phone on
Navigation Key
& off.
Scroll through
lists, set volume.
Microphone 
Accessory
Con
                    
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                                 Personal Communications Sector 600 North U.S. Highway 45 Libertyville, Illinois 60048 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States) 1-800-461-4575 (Canada) www.motorola.com (United States) www.motorola.ca (Canada) MOTOROLA, the Stylized M Logo and all other trademarks indicated as  such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off.  TrueSync, Sidekick, Starfish, and the Stylized Starfish Logo are registered  trademarks of Starfish Software, Inc
                    
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                             " Menu Map Main Menu • Recent Calls Note: This is the standard phone  • Received Calls menu layout. You or your service  • Dialed Calls provider may have changed the  • Notepad menu layout or changed some  • Call Times • Phonebook feature names. Not all features  • Voice Dial may be available for all users. • Datebook For example, the Radio feature on  • Radio • Messages the main menu (left) is displayed  • Create Msg only when the optional FM Stereo  • Voicemail Radio Headset accessory is 
                    
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                            " Settings Menu • Phone Status • Other Settings • My Tel. Number • Personalize • Active Line • Main Menu • Battery Meter •Keys • Other Information • Greeting • Connection • Initial Setup • Incoming Call • Time and Date • Backlight • In-Call Setup • Zoom • In-Call Timer • TTY Setup • Answer Options • Scroll • Security • Animation • Phone Lock • Language • Lock Keypad • Battery Save • Lock Application • Contrast • Talk Secure • DTMF • Restrict Calls • Master Reset • New Passwords • Master Clea
                    
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                        Contents                 Contents Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Safety and General Information. . . . . . . . . . . . . . . . . .11 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 What’s in the Box?  . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Assembling Your Phone  . . . . . . . . . . . . . . . . . . . . . . .19 Taking Your 
                    
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                                        Calling With One-Touch Dial  . . . . . . . . . . . . . . . . . . . 35 Calling a Number In a Text Message . . . . . . . . . . . . . 35 Additional Calling Features  . . . . . . . . . . . . . . . . . . . . 36 Using Features While On a Call . . . . . . . . . . . . . . . . . 37 Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Making a Three-Way Call  . . . . . . . . . . . . . . . . . . . . . 37 Additional On-Call Features  . . . . . . . . . . . . . . . . . .
                    
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                        Contents             Setting the Primary Number for a Phonebook Entry  .76 Checking Phonebook Capacity  . . . . . . . . . . . . . . . . .76 Sorting the Phonebook List  . . . . . . . . . . . . . . . . . . . .77 Datebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Week View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Day View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Event View  . . . . . . . . . . . . . . . . . . 
                    
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                                         Ring Styles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Selecting a Ring Style . . . . . . . . . . . . . . . . . . . . . . . . 98 Customizing a Ring Style  . . . . . . . . . . . . . . . . . . . . . 99 Creating Alert Tones  . . . . . . . . . . . . . . . . . . . . . . . . 100 Setting Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Standard Shortcuts  . . .
                    
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                        Contents                        Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 Assigning a New Code or Password  . . . . . . . . . . . .132 If You Forget a Code or Password  . . . . . . . . . . . . . .133 Locking and Unlocking Your Phone  . . . . . . . . . . . . .134 Locking and Unlocking Your Keypad  . . . . . . . . . . . .135 Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Activating Talk Secure  . . . . . . . . . . . . . . . . 
                    
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                                               About This Guide This user guide introduces you to the many features in  your Motorola wireless phone. Navigating to a Menu Feature Use the menu system to access your phone’s features.  This guide shows you how to select a menu feature as  follows: Find the Feature M > Messages  > Text Msgs This example shows that you must press M, scroll to and  select Messages, then scroll to and select Text Msgs. Optional Features This label identifies an optional network or  subscriptio
                    
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                        Safety and General Information         Safety and General  Information IMPORTANT INFORMATION ON SAFE AND EFFICIENT  OPERATION. READ THIS INFORMATION BEFORE USING  YOUR PHONE. The information provided in this document supersedes the  general safety information contained in user guides published  prior to July 2000. For information regarding radio use in a  hazardous atmosphere please refer to the Factory Mutual  (FM) Approval Manual Supplement or Instruction Card, which  is included with radio mo
                    
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                                          range from ____ watts to ____ watts in analog mode and  ____ watts to ____ watts in digital mode. Exposure To Radio Frequency Energy Your Motorola phone is designed to comply with the following  national and international standards and guidelines regarding  exposure of human beings to radio frequency electromagnetic  energy: • United States Federal Communications Commission,  Code of Regulations; 47 CFR part 2 sub-part J • American National Standards Institute (ANSI) / Institut
                    
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                        Safety and General Information the guidelines set forth in the above standards, always adhere  to the following procedures: Portable Phone Operation and EME Exposure Antenna Care Use only the supplied or an approved replacement  antenna. Unauthorized antennas, modifications, or  attachments could damage the phone and may violate FCC  regulations. Do NOT hold the antenna when the phone is in use.  Holding the antenna affects call quality and may cause the  phone to operate at a higher power level 
                    
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                        Data Operation When using any data feature of the phone, with or without an  accessory cable, position the phone and its antenna at  least one inch (2.5 centimeters) from your body. Approved Accessories For a list of approved Motorola accessories, visit our website  at www.mot.com. Electromagnetic Interference/Compatibility Note: Nearly every electronic device is susceptible to  electromagnetic interference (EMI) if inadequately shielded,  designed, or otherwise configured for electromagnetic  co
                    
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                        Safety and General Information maintained between a handheld wireless phone and a  pacemaker. These recommendations are consistent with the  independent research by, and recommendations of, the  United States Food and Drug Administration. Persons with pacemakers should: • ALWAYS keep the phone more than six inches  (15 centimeters) from your pacemaker when the phone is  turned ON. • NOT carry the phone in the breast pocket. • use the ear opposite the pacemaker to minimize the  potential for inte
                    
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                        When using your phone while driving, please: • give full attention to driving and to the road. • use hands-free operation, if available. • pull off the road and park before making or answering a  call if driving conditions so require. Operational Warnings For Vehicles With an Air Bag Do not place a portable phone in the area over an air bag or in  the air bag deployment area. Air bags inflate with great force.  If a portable phone is placed in the air bag deployment area  and the air bag inflates,
                    
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                        Safety and General Information Blasting Caps and Areas To avoid possible interference with blasting operations, turn  OFF your phone when you are near electrical blasting caps, in  a blasting area, or in areas posted: “Turn off two-way radio.”  Obey all signs and instructions. Operational Cautions Antennas Do not use any portable phone that has a damaged  antenna. If a damaged antenna comes into contact with your  skin, a minor burn can result. Batteries All batteries can cause property damage a
                    
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                        Getting Started What’s in the Box? Your phone is partially assembled when shipped. Front Cover & Endoskeleton Back Cover Battery Side Grips To assemble your phone, follow the instructions in  “Assembling Your Phone” on page 19.  Your wireless phone typically is shipped with a battery  and a charger. Other accessory options can customize  your phone for maximum performance and portability. To purchase Motorola Original™ accessories, contact the  Motorola Customer Call Center at 1-800-331-6456 in 
                    
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                        Getting Started Assembling Your Phone To assemble your phone: Do This 1 If necessary, fit the  keypad into the front  cover. Note: Skip this step if  assembling your phone  for the first time. 2 Install the phone  endoskeleton into the  front cover. Note: Skip this step if  assembling your phone  for the first time. 3 Fit the end of the  battery with the gold  contacts into the bottom  end of the battery  compartment. (The  contacts should face  away from you.)  Then push the battery  down until it
                    
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                        Do This 4 Insert the side grips into  each side of the front  cover. The colored sides  of the grips should face  out. If the side grips do not  fit easily into place,  rotate them and insert  the opposite sides. 5 Attach the bottom end  of the back cover, then  push the top end  downward until it  latches.  6 If you installed a new  battery, you need to  charge it before you can  use your phone. See  “Charging the Battery”  on page 22. 20 Getting Started