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Configuring and Managing External Modems
This chapter describes how to configure externally connected modems. These tasks are presented in the 
following main sections:
• External Modems on Low-End Access Servers
� Automatically Configuring an External Modem
� Manually Configuring an External Modem
� Supporting Dial-In Modems
� Testing the Modem Connection
� Managing Telnet Sessions
� Modem Troubleshooting Tips
� Checking Other Modem Settings
To identify the hardware platform or software imag
                    
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                        9     ASYNC     10 11    ASYNC    12 13    ASYNC    14 15    ASYNC    16 1      ASYNC      2 3      ASYNC      4 5      ASYNC      6 7      ASYNC      8 Configuring and Managing External Modems Automatically Configuring an External Modem    Figure 23 Cisco AS2511-RJ Access Server Cisco AS2511-RJ Modem Modems are outside the chassis Modem When you configure modems to function with your access server, you must provide initialization strings  and other settings on the modem to tell it how to functi
                    
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                        Configuring and Managing External Modems Automatically Configuring an External Modem    Enter these modemcap names with the modemcap entry command. If your modem is not on this list and if you know what modem initialization string you need to use with  it, you can create your own modemcap; see the following procedure “Using the Modem Autoconfigure  Type Modemcap Feature.” To have the Cisco IOS software determine what type of modem you have, use  the modem autoconfigure discovery command to confi
                    
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                        Configuring and Managing External Modems Manually Configuring an External Modem    Jan 16 18:16:18.324: TTY33: Detected modem speed 115200  Jan 16 18:16:18.324: TTY33: Done with modem configuration  Jan 16 18:16:18.324: TTY34: Modem configuration succeeded  Jan 16 18:16:18.324: TTY34: Detected modem speed 115200  Jan 16 18:16:18.324: TTY34: Done with modem configuration Manually Configuring an External Modem  If you cannot configure your modem automatically, you must configure it manually. This 
                    
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                        Configuring and Managing External Modems Supporting Dial-In Modems    Modems differ in the method that they use to lock the EIA/TIA-232 (serial) port speed. In the modem  documentation, vendors use terms such as port-rate adjust, speed conversion, or buffered mode. Enabling  error correction often puts the modem in the buffered mode. Refer to your modem documentation to  learn how your modem locks speed (check the settings &b, \j, &q, \n, or s-register settings).  RTS and CTS signals must be use
                    
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                        Configuring and Managing External Modems Supporting Dial-In Modems    Figure 24 EXEC Creation on a Line Configured for Modem Dial-In Idle state DTR low, watching  CTS  Ring transition Raise DTR Lower DTR Answer timeout DTR high, DTR low Hang up watching Ringing CTS Lower DTR close connection CTS raised Create EXEC CTS lowered or exit DTR high Ready and active Note The modem callin and modem cts-required line configuration commands are useful for SLIP  operation. These commands ensure that when t
                    
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                        Configuring and Managing External Modems Testing the Modem Connection    Testing the Modem Connection  To test the connection, send the modem the AT command to request its attention. The modem should  respond with “OK.” For example:  at  OK If the modem does not reply to the at command, perform the following steps:  Step 1 Enter the show users EXEC command and scan the display output. The output should not indicate that  the line is in use. Also verify that the line is configured for modem inout
                    
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                        Configuring and Managing External Modems Managing Telnet Sessions    Step 4 The speeds of the modem and the access server are likely to be different. If so, switch off the modem,  and then switch it back on. This action should change the speed of the modem to match the speed of the  access server. Step 5 Check your cabling and the modem configuration (echo or result codes might be off). Enter the  appropriate at modem command to view the modem configuration, or use the at&f command to return  to
                    
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                        Configuring and Managing External Modems Managing Telnet Sessions    Suspending Telnet Sessions: When you are connected to an external modem, the direct Telnet session must be terminated before the  line can accept incoming calls. If you do not terminate the session, it will be indicated in the output of  the show users command and will return a modem state of ready if the line is still in use. If the line is  no longer in use, the output of the show line value command will return a state of idl
                    
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                        Configuring and Managing External Modems Modem Troubleshooting Tips    Modem Troubleshooting Tips Table 14 contains troubleshooting tips on modem access and control. Table 14 Modem Troubleshooting Tips Problem Likely Cause Connection refused. Someone already has a connection to that port. or an EXEC is running on that port. or The modem failed to lower the carrier detect (CD) signal after a call  disconnected, resulting in an EXEC that remained active after disconnect. To force the line back int
                    
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                        Configuring and Managing External Modems Checking Other Modem Settings    Checking Other Modem Settings This section defines other settings that might be needed or desirable, depending on your modem.  Error correction can be negotiated between two modems to ensure a reliable data link. Error correction  standards include Link Access Procedure for Modems (LAPM) and MNP4. V.42 error correction allows  either LAPM or MNP4 error correction to be negotiated. Modems differ in the way they enable error
                    
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                        Configuring and Managing External Modems Checking Other Modem Settings    Cisco IOS Dial Technologies Configuration Guide DC-156