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                        ER-A347/A347A
English
ELECTRONIC CASH REGISTER
CAISSE ENREGISTREUSE 
MODEL
ELECTRONIQUE
MODELE ER-A347
ER-A347A
INSTRUCTION MANUAL
MANUEL D’INSTRUCTIONS
SHARP ELECTRONICS CORPORATION
Sharp Plaza, Mahwah, New Jersey 07495-1163
1-800-BE-SHARP
For additional information and product registration, 
please visit www.sharpusa.com
SHARP ELECTRONICS OF CANADA LTD
SHARP ÉLECTRONIQUE DU CANADA LTÉE
335 Britannia Road East, Mississauga, Ontario L4Z 1W9
http://www.sharp.ca                                    
                    
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                        In U.S.A.: WARNING FCC Regulations state that any unauthorized changes or modifications to  this equipment not expressly approved by the manufacturer could void  the user’s authority to operate this equipment. Note: This equipment has been tested and found to comply with the  limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.  These limits are designed to provide reasonable protection against  harmful interference when the equipment is operated in a commercial  environmen
                    
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                        INTRODUCTION Thank you very much for your purchase of the SHARP Electronic Cash Register, Model ER-A347/ER-A347A. Please read this manual carefully before operating your register in order to gain full understanding of  functions and features. Please keep this manual for future reference. It will help you if you encounter any operational problems. IMPORT ANT • Be careful when removing and replacing the printer cover, as the cutter mounted on it is sharp. • Install the cash register in a location 
                    
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                        CONTENTS INTRODUCTION ..............................................................................................................................................1 IMPORT ANT ....................................................................................................................................................1 PRECAUTION ..................................................................................................................................................1 CONTENTS .....
                    
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                        Percent calculations (premium or discount)  ..................................................................................27 Discount entries  .............................................................................................................................28 Refund entries ................................................................................................................................28 Printing of non-add code numbers ..............................................
                    
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                        Percent ( , %2) ..........................................................................................................................56 0 Manual tax ......................................................................................................................................56 RA ...................................................................................................................................................57 PO .....................................................
                    
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                        EFT Test Function ....................................................................................................................................96 SD CARD Mode.......................................................................................................................................97 Inserting and removing an SD memory card ..................................................................................97 SD card formatting ....................................................
                    
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                        	 Parts	and	Their	F unctions 1 External	V iew ■	 Front	view Printer cover Keyboard Operator display Drawer SD card slot Check slot (Refer to the “SD CARD Mode” section.) Drawer lock 	 Rear	view ■ Customer display RS232 connector (COM2) RS232 connector (COM1) CAUTION:	 B e f o r e 	 c o n n e c t i n g 	 t h e 	 p e r i p h e r a l 	 d e v i c e s 	 ( E F T , 	 s c a n n e r , 	 e t c . ) , 	 m a k e	 s u r e	 t o 	 u n p l u g 	 t h e 	 A C	 power	cord	of	the	register . 6                        
                    
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                        Printer	 The printer is a thermal printer, and therefore it does not require any type of ink ribbon or cartridge. The  average life of the printer is approximately 6 million lines.  When removing the printer cover, lift up from the rear. When installing the printer cover, hook it on the pawls at the front of the cabinet and shut it. CAUTION:	The	paper	cutter	is	mounted	on	the	printer	cover .	Be	careful	not	to	cut	yourself. Printer cover Printer head Sensor Roller Print roller arm Do not attempt 
                    
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                        Keyboard 	 Keyboard	layout ■ ■	 Function	key	list Receipt paper feed key PLU/sub-department/UPC key { Journal paper feed key Department code entry key } Function menu key Department shift key Auto key Clerk code entry key CLK# a Tax1 shift key Department 1-40 key w Percent 1 key Cursor (up/down arrow) key FI 0 Discount key Mode key - m Void key Escape/Cancel key t Help key Charge 1 key H X Refund key Receipt print key f R Multiplication key Charge 2 key @ Y Decimal point key PLU/UPC inquiry key 
                    
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                        Displays 	 Operator	display ■ •	Screen	example	1	(REG	mode) Sales	information	area:			 When a transaction information occupies more  than 2 lines, you can scroll to the direction by  using the   keys. Sales information you have FI  just entered such as items and prices will appear  between 1st line and 2nd line.  Total is always appear at 3rd line. Numeric	Entry	 Area: Status	area: Mode name Status Clerk code  information  Receipt ON/OFF status indicator (R) : Appears when the receipt ON-OFF fun
                    
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                        The display can be tilted back and forth to the  best operational viewing angle.  NOTE Do not try to force the display beyond its full  position. ■	 Customer	display	 ■	 Screen	save	mode When you want to save the electric power or save the display’s life, use the screen save function. This  function can turn off the display and the LCD backlight when any clerk does not operate the register for an  extended period of time. You can program the time for which your register should keep the normal st
                    
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                        	 Selecting	an	Ope rating	Mode 2 When you turn the register on and press the  key, the mode selection window will appear on the display, m  listing available operating modes as shown below. Mode	selection	window Operating	Modes You can select any mode other than REG from the list in the mode selection window. Your register supports  the following operating modes: This mode allows you to enter various sales information. The mode selection  window does not list this mode. To select this mode from 
                    
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                        Mode	Selection P r o c e d u r e Press the  key. The following mode screen is displayed. m Use one of the following ways: • Move the cursor to the desired option by using the  or  key, and press the  key.  F I A • Enter the desired option number by using a numeric key and press the  key. A NOTE When you want to enter the REG mode, simply press the  key. a 12                                                                                                                                            
                    
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                        	 Prior	to	Making	E ntries 3 Preparations	for	Entries ■	 Receipt	and	journal	paper	rolls If the paper roll (receipt or journal) is not set in the register or it is getting low, install a new one according to  section “Replacing the Paper Roll” under “Operator Maintenance.” ■	 Receipt	ON/OFF	function You can disable receipt printing in the REG mode to save paper using the receipt function. Press the  key. Select “2 RECEIPT SW” and press the  key. Select “OFF” to disable receipt  H A printing and 
                    
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                        Error	escape	function To quit a transaction due to an error or an unforeseen event, use the error escape function as shown below: To clear the error state Transaction l a a The transaction is voided (treated as a subtotal void) and the receipt is issued by this function. If you have  already entered a tendered amount, the operation is finalized as a cash sale. Selecting	the	Function	from	the	Menu Your register allows you to select functions from the menu. The menu can be opened by pressing the  
                    
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                        HELP 	Function The HELP function allows you to print guidance messages for basic operation procedure of the register. 	 The	HELP 	menu	and	guidance	messages ■ Press the  key to display the operation menu. This menu provides a list of the procedures for which you  H can perform it or print the guidance messages. P r o c e d u r e The operation menu is displayed. The HELP menu is displayed. To display the HELP Selection of the function 1 HELP MENU menu and print H A (using the I or F key) guidance
                    
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                        	 Entries 4 Item	Entries ■	 Single	item	entries Department	entries For a merchandise classification, the register provides a maximum of 99 departments. To the departments,  group attributes such as taxable status are applied to items when they are entered. NOTE When those departments for which the unit price has been programmed as zero (0) are entered,  only the sales quantity is added. •	 When	using	the	department	keys	(for	department	1	to	40) For department 1 to 20, enter a unit price and pres
                    
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                        Key	operation Print E x a m p l e 1200  6 5 3  d 520 A 4 A PLU/sub-department	(open	price)	entries For another merchandise classification, the register provides a maximum of 7000* PLUs/sub-departments.  PLUs are used to call up preset prices by a code entry. Sub-departments are used to classify merchandise  into smaller groups under the departments. Every PLU and sub-department has a free code from 1 to 99999,  and should belong to a department to obtain attributes of that department.  The regis
                    
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                        UPC	entries You can enter the barcodes using scanner or keyboard. The barcodes which can be entered are UPC-A,  UPC-E, EAN-8, EAN-13 and ITF-14. For details of UPC code, please refer to “11 Universal Product Code (UPC) or European Article Number  (EAN)”. P r o c e d u r e * After an UPC entry, you may be requested to enter a  Scan UPC code unit price with the display “UNDEFINED CODE” and  UPC code p beep sound. In this case, enter the unit price and press  (max. 19 digits) the key, enter the dep