Summary of the content on the page No. 1
C60 VoIP Phone User
Manual
Cortelco
1703 Sawyer Road
Corinth, MS 38834
USA
www.cortelco.com
Tel: (662)287-5281
Fax:(662)287-3889
Version 1.0
August 14, 2013
Summary of the content on the page No. 2
Safety Notices Please read the following safety notices before installing or using this phone. They are crucial for the safe and reliable operation of the device. Please use the external power supply that is included in the package. Other power supplies may cause damage to the device, affect the behavior or induce noise. Before using the external power supply, please be sure it is for use with your power voltage. Incorrect power voltage may cause fire and damage. Please do
Summary of the content on the page No. 3
Table of Contents 1 INTRODUCING C60 VOIP PHONE ............................................................................... 7 1.1 THANK YOU .......................................................................................................................... 7 1.2 BOX CONTENTS .................................................................................................................... 7 1.3 KEYPAD ................................................................................
Summary of the content on the page No. 4
4.3 REDIAL / UNREDIAL ........................................................................................................... 18 4.4 CLICK TO DIAL .................................................................................................................... 18 4.5 CALL BACK ......................................................................................................................... 18 4.6 AUTO ANSWER .......................................................................
Summary of the content on the page No. 5
7 ADVANCED SETTINGS ................................................................................................ 26 7.1 GENERAL ............................................................................................................................ 26 7.2 ACCOUNT ........................................................................................................................... 26 7.2.1 Basic Settings .............................................................................
Summary of the content on the page No. 6
8.3.4.3 DIAL PLAN ...................................................................................................................... 57 8.3.4.4 CONTACT ......................................................................................................................... 59 8.3.4.5 REMOTE CONTACT ....................................................................................................... 61 8.3.4.6 WEB DIAL .....................................................................
Summary of the content on the page No. 7
1 Introducing C60 VoIP Phone 1.1 Thank you Thank you for purchasing the C60 Voice Over Internet Protocol (VoIP) telephone. The C60 is a fully featured telephone that provides voice communication over the data network. This phone has all the features of a traditional telephone and gives access to many data service features. This guide will help you easily use the various features and services available on your phone. 1.2 Box Contents The following items should be packed with your
Summary of the content on the page No. 8
added. To exit Phone Book mode, press and hold this key. During a call press this key to prevent the distant party from Mute hearing the conversation. The distant party will still be heard. The C60 has 3 SIP lines. The user may select either of Line1/2 them to place a call if they have been registered to a SIP server. Volume -/+ Adjust the volume by pressing these two keys. Redial When off hook, this will dial the last called number. In stand-by mode, it will check the Outgoi
Summary of the content on the page No. 9
1.4 Input/Output Ports Port Port name Description Power switch Input: 5V AC, 1A WAN 10/100M Connect to Network LAN 10/100M Connect to PC Headset Port type: RJ-9 connector Handset Port type: RJ-9 connector External console Port type: RJ-45 connector interface 1.5 Icon Introduction Icon Description Call out Call in Call hold Auto answer Call mute Contact DND(Do not Disturb) In hand free mode 9
Summary of the content on the page No. 10
In handset mode In headset mode SMS Missed call Call forward 1.6 LED Introduction 1.6.1 Programmable key LEDs for BLF LED Status Description Steady green The object is idle. Slow blinking red The object is ringing. Steady red The object is active. Fast blinking red The object has failed. Off Not subscribed. 1.6.2 Programmable key LEDs for Presence LED Status Description Steady green The object is online. Slow blinking red The object is ringing. Steady red The object is
Summary of the content on the page No. 11
1.6.4 Programmable key LEDs for MWI LED Status Description Blinking Green There are new voice mails. Off There is no new voice mail. 1.6.5 Power Indication LED (Power Light Enabled) LED Status Description Steady red Power on. Blinking red There is an incoming call. Off Power off. 1.6.6 Power Indication LED (Power Light Disabled) LED Status Description Blinking red There is an incoming call 2 Initial Connection and Setting 2.1 Connecting the phone 1. Connect to the network. Use the
Summary of the content on the page No. 12
2. Connect the handset to the handset jack using the handset cable in the package. 3. Connect the power supply to the DC port on the back of the phone. Connect the power supply to a standard power outlet. Note that the power supply will not be needed if your network provides Power over Ethernet (PoE). 4. The phone’s LCD screen displays “INITIALIZING”. Later, a ready screen displays the date, time and current network mode. If your LCD screen displays different information from the above
Summary of the content on the page No. 13
20. Use LEFT ARROW or RIGHT ARROW to enable PPPoE. 21. Press SAVE softkey. 22. Press BACK softkey to return to the WAN Settings screen. 23. Press UP ARROW or DOWN ARROW to scroll to “1. Connection Mode.” 24. Press OK. 25. Use LEFT ARROW or RIGHT ARROW to select “PPPoE.” 26. Press SAVE softkey. 27. Press BACK or EXIT 6 times to return to idle screen. 28. Disconnect and reconnect the power supply so the phone will reboot and apply the new settings. 2.2.2 Static IP Mode 1. Press t
Summary of the content on the page No. 14
33. Press BACK or EXIT 6 times to return to idle screen. 34. Disconnect and reconnect the power supply so the phone will reboot and apply the new settings. 2.2.3 DHCP Mode 1. Press the MENU softkey. 2. Scroll down to “3. Settings.” 3. Press OK. 4. Scroll down to “2. Advanced Settings.” 5. Press OK. 6. The LCD will display “INPUT PASSWORD”. 7. Input the password (default value is 123). 8. Press ENTER. 9. Scroll down to “2. Network.” 10. Press OK. 11. Press OK to select
Summary of the content on the page No. 15
screen. The number may also be dialed first. Then the method of speaking can be chosen. 3.1.2 Call Methods Press an available line button then use one of the following methods to place a call. 1. Dial the desired number using the keypad. 2. Press the History softkey. Use the navigation buttons to highlight the number to call. Use the LEFT ARROW or RIGHT ARROW to choose Missed Calls, Incoming Calls and Outgoing Calls. 3. Press the REDIAL button to redial the last number called. 4. P
Summary of the content on the page No. 16
phone number for forwarding. 5. Press Save to save the changes. 3.5 Call Hold 1. Press the Hold softkey to put the active call on hold. 2. If there is only one call on hold, press the Hold softkey to retrieve the call. 3. If there is more than one call on hold, press the line button, and the Up/Down button to highlight the call, then press the Resume button to retrieve the call. 3.6 Call Waiting 1. Press Menu ->Features->Enter->Call Waiting->Enter. 2. Use the navigation keys to activa
Summary of the content on the page No. 17
3.9.3 Semi-Attended Transfer During a conversation, press the XFER key, dial the number to which the call is to be transferred. Then press the Send softkey. When the third party phone begins to ring, press XFER to complete the transfer. NOTE: Call waiting and call transfer must be enabled. 3.10 3-way conference call 1. Press the CONF softkey during an active call. 2. The first call will be placed on hold and dial tone will be heard. 3. Dial the number to be added to the conference.
Summary of the content on the page No. 18
*2* is the code. After saving the above configuration, A can dial *2* plus the number for B or C to join B and C’s call. The prefix can be set to anything the user desires that does not interfere with other dialing rules. 4.3 Redial / Unredial If B is on a call when A calls, A will get busy tone. If A wants to connect to B as soon as B is available, he can use the redial function. To use this feature, A dials a prefix and then B’s number. When the redial function is activated, A will
Summary of the content on the page No. 19
4.8 Application 4.8.1 SMS 1. Press Menu ->Applications->Enter->SMS->Enter. 2. Use the navigation keys to highlight the options. Messages can be read in the Inbox/Outbox. 3. Press Reply to reply to a message. Use the 2aB softkey to change the Input Method. After entering the reply, press OK, use the navigation keys to select the line from which you want to send, then press Send. 4. To write a new message, press New. Use the 2aB softkey to change the Input Method. After entering the re
Summary of the content on the page No. 20
4.9 Programmable Key Configuration The phone has 12 programmable keys which can be set to various functions. The functions are discussed in the following sections. The default configuration for each key is None which means the key has not been set for any function. To configure any function 1. Press Menu->Settings->Basic Settings->Keyboard->DSS Key Settings. 2. Choose Line Key Settings or Function Key Settings. 3. Use the UP ARROW or DOWN ARROW to choose the key. 4. Use LEFT AR
