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C62 VoIP Phone User
Manual
Cortelco
1703 Sawyer Road
Corinth, MS 38834
USA
www.cortelco.com
Tel: (662)287-5281
Fax:(662)287-3889
Version 1.0
August 14, 2013
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Safety Notices Please read the following safety notices before installing or using this phone. They are crucial for the safe and reliable operation of the device. Please use the external power supply that is included in the package. Other power supplies may cause damage to the device, affect the behavior or induce noise. Before using the external power supply, please be sure it is for use with your power voltage. Incorrect power voltage may cause fire and damage. Please do
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Table of Contents 1 INTRODUCING C62 VOIP PHONE ............................................................................... 7 1.1 THANK YOU .......................................................................................................................... 7 1.2 BOX CONTENTS .................................................................................................................... 7 1.3 KEYPAD ................................................................................
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4.3 REDIAL / UNREDIAL ........................................................................................................... 18 4.4 CLICK TO DIAL .................................................................................................................... 19 4.5 CALL BACK ......................................................................................................................... 19 4.6 AUTO ANSWER .......................................................................
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7 ADVANCED SETTINGS ................................................................................................ 26 7.1 GENERAL ............................................................................................................................ 26 7.2 ACCOUNT ........................................................................................................................... 26 7.2.1 Basic Settings .............................................................................
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8.3.4.3 DIAL PLAN ...................................................................................................................... 57 8.3.4.4 CONTACT ......................................................................................................................... 59 8.3.4.5 REMOTE CONTACT ....................................................................................................... 61 8.3.4.6 WEB DIAL .....................................................................
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1 Introducing C62 VoIP Phone 1.1 Thank you Thank you for purchasing the C62 Voice Over Internet Protocol (VoIP) telephone. The C62 is a fully featured telephone that provides voice communication over the data network. This phone has all the features of a traditional telephone and all gives access to many data service features. This guide will help you easily use the various features and services available on your phone. 1.2 Box Contents The following items should be packed with
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added. To exit Phone Book mode, press and hold this key. During a call press this key to prevent the distant party from Mute hearing the conversation. The distant party will still be heard. The C62 has 4 SIP lines. The user may select either of Line1/2/3/4 them to place a call if they have been registered to a SIP server. Volume -/+ Adjust the volume by pressing these two keys. Redial When off hook, this will dial the last called number. In stand-by mode, it will check the Ou
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Various functions which can be configured in the web DSS keys interface. See Section 8.3.5. 1.4 Input/Output Ports Port Port name Description Power switch Input: 5V AC, 1A WAN 10/100M Connect it to Network LAN 10/100M Connect it to PC Headset Port type: RJ-9 connector Handset Port type: RJ-9 connector External console Port type: RJ-45 direct connector interface 1.5 Icon Introduction Icon Description Call out Call in Call hold Auto answer 9
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Call mute Contact DND(Do not Disturb) In hand free mode In handset mode In headset mode SMS Missed call Call forward 1.6 LED Introduction 1.6.1 Programmable key LEDs for BLF LED Status Description Steady green The object is idle. Slow blinking red The object is ringing. Steady red The object is active. Fast blinking red The object has failed. Off Not subscribed. 1.6.2 Programmable key LEDs for Presence LED Status Description Steady green The object is online.
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Slow Blinking Green The call is on hold. Slow Blinking Red Registration is unsuccessful. Off The line is not subscribed or idle. 1.6.4 Programmable key LEDs for MWI LED Status Description Blinking Green There are new voice mails. Off There is no new voice mail. 1.6.5 Power Indication LED (Power Light Enabled) LED Status Description Steady red Power on. Blinking red There is an incoming call. Off Power off. 1.6.6 Power Indication LED (Power Light Disabled) LED Status Description
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2. Connect the handset to the handset jack using the handset cable in the package. 3. Connect the power supply to the DC port on the back of the phone. Connect the power supply to a standard power outlet. Note that the power supply will not be needed if your network provides Power over Ethernet (PoE). 4. The phone’s LCD screen displays “INITIALIZING”. Later, a ready screen displays the date, time and current network mode. If your LCD screen displays different information from the a
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7. Input the password (default value is 123). 8. Press ENTER. 9. Scroll down to “2. Network.” 10. Press OK. 11. Press OK to select WAN Settings. 12. Scroll down to “4. PPPoE Settings.” 13. Press OK. 14. Use the keypad to enter the User Name. 15. Press SAVE softkey. 16. Press DOWN ARROW. 17. Use the keypad to enter the Password. 18. Press SAVE softkey. 19. Press DOWN ARROW. 20. Use LEFT ARROW or RIGHT ARROW to enable PPPoE. 21. Press SAVE softkey. 22. Press BACK so
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20. Use the keypad to enter the Gateway Address. 21. Press SAVE softkey. 22. Press DOWN ARROW. 23. Use the keypad to enter the DNS 1 Address. 24. Press SAVE softkey. 25. Press DOWN ARROW. 26. Use the keypad to enter the DNS 2 Address if desired. 27. Press SAVE softkey. 28. Press BACK softkey. 29. Press UP ARROW or DOWN ARROW to scroll to “1. Connection Mode.” 30. Press OK. 31. Use LEFT ARROW or RIGHT ARROW to select “Static IP.” 32. Press SAVE softkey. 33. Press BACK or
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3 Basic Functions 3.1 Making a call 3.1.1 Call Device Calls can be made using three different devices: 1. Handset - Pick up the handset. The icon will be shown on the LCD screen. 2. Speakerphone - Press the Speaker button. The icon will be shown on the LCD screen. 3. Headset - Press the Headset button. The icon will be shown in the LCD screen. The number may also be dialed first. Then the method of speaking can be chosen. 3.1.2 Call Methods Press an available line button then use
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The following call forwarding events can be configured: Off: Call forwarding is deactivated by default. Always: Incoming calls are immediately forwarded. Busy: Incoming calls are immediately forwarded when the phone is busy. No Answer: Incoming calls are forwarded when the phone is not answered after a specific period. To configure Call Forward via Phone interface: 1. Press Menu ->Features->OK>Call Forwarding->OK. 2. Select the line to be forwarded. 3. Use LEFT ARROW or
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3.9 Call transfer 3.9.1 Blind Transfer During a conversation, press the XFER key, dial the number to which the call is to be transferred followed by "#" and then hang up. 3.9.2 Attended Transfer During a conversation, press the XFER key, dial the number to which the call is to be transferred followed by "#" and press Send. After the third party answers, press XFER to complete the transfer. NOTE: Call waiting and call transfer must be enabled. NOTE: The SIP server must support RFC3515
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4 Advanced Functions 4.1 Call pickup This allows a third party to answer a call by dialing a code. For example: A calls B, but there is no answer. C can go off hook, dial a code plus B’s number, and pick up the call. The following chart shows how to configure this in the dial peer screen. *1* is the code. After saving the above configuration, C can dial *1* plus B’s phone number to pick up A’s call. The prefix can be set to anything the user desires that does not interfere with oth
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4.4 Click to dial If User A browses to User B’s phone number or SIP address in the contact page and clicks it, User A’s phone will ring. After he goes off hook, the phone will call User B. Note ：This feature requires that the PBX support click to dial. 4.5 Call back This function will redial the last received call. 4.6 Auto answer If this feature is activated, the phone will answer incoming calls after a programmable delay. 4.7 Hotline/Warmline This feature will cause the phone to plac
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3. Press Edit 4. Use the navigation keys to enable voicemail. 5. Input the number. Press 2aB softkey if necessary to change the input method. 6. Press Save to save the change. 7. To hear a new voicemail, press the Voicemail softkey. Then press Dial. It may then be necessary to enter a password. 4.8.4 Ping 1. Press Menu->Application->Ping->Enter. 2. Enter the IP Address to be pinged. 3. Press Start 4. Display will show “Ping IP Address” 5. After approximately 5 seconds, the display
