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November, 2012 | 1725-40120-001 Rev.E
USER GUIDE
® ®
Polycom SoundStation IP 7000 Conference Phone
® ® ®
Connected to a Polycom HDX System or Polycom
®
RealPresence Group System in Unsupported VoIP
Environments
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User Guide for the Polycom® SoundStation® IP 7000 Phone Connected to a Polycom® HDX® System or Polycom® RealPresence® Group System in Unsupported VoIP Environments Copyright ©2012, Polycom, Inc. All rights reserved. 6001 America Center Dr San Jose, CA 95164 USA No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating
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About This Guide ® ® This guide explains how to use your Polycom SoundStation IP 7000 ® ® conference phone when it is connected to a Polycom HDX system or ® ® Polycom RealPresence Group system in an unsupported VoIP environment. In this environment, you can use your phone to manage both audio-only and video calls, as well as conference calls that have a combination of audio-only and video calls. An unsupported VoIP environment is a call platform that has not been tested with Note the Sound
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User Guide for the Polycom SoundStation IP 7000 Conference Phone Connected to a Polycom HDX System or Polycom RealPresence Group System in Unsupported VoIP Environments Polycom RealPresence Group System in Unsupported VoIP Environments, available from the SoundStation IP 7000 Video Integration with HDX Series and RealPresence Group Series Support page. iv
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Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Using Your Phone with a Polycom HDX System or Polycom RealPresence Group System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Using the Keys and Soft Keys on Your Phone . . . . . . . . . . . . . . . . . . . . . . . . 2 Using Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Using Scroll Keys . . . . . . . . . . . . .
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User Guide for the Polycom SoundStation IP 7000 Conference Phone Connected to a Polycom HDX System or Polycom RealPresence Group System in Unsupported VoIP Environments vi
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Using Your Phone with a Polycom HDX System or Polycom RealPresence Group System When your SoundStation IP 7000 conference phone is connected to a Polycom HDX system or Polycom RealPresence Group system in an unsupported VoIP environment, you can manage both audio-only calls and video calls from your phone. You can also manage conference calls that can be a combination of audio-only (including audio from mobile devices and computer calling applications) and video calls. In an unsupported Vo
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User Guide for the Polycom SoundStation IP 7000 Conference Phone Connected to a Polycom HDX System or Polycom RealPresence Group System in Unsupported VoIP Environments You can perform many of the above phone functions using the Polycom HDX or Note Polycom RealPresence Group system’s remote control, Polycom Touch Control, or keypad. For detailed information on how to use the remote control, Polycom Touch Control, or keypad, see the user guide for your system, which is available by navigatin
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Using Your Phone with a Polycom HDX System or Polycom RealPresence Group System Using Scroll Keys Your phone has four scroll keys: • Up scroll key, —Press this key to scroll through lists and to view speed dial information. • Right scroll key, —Press this key to view the Placed Calls list. • Down scroll key, —Press this key to scroll through lists and to view the Missed Calls list. • Left scroll key, —Press this key to view the Received Calls list. Using the Select Key To select an item in a
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User Guide for the Polycom SoundStation IP 7000 Conference Phone Connected to a Polycom HDX System or Polycom RealPresence Group System in Unsupported VoIP Environments Placing Calls When You Don’t Have Any Calls When you place a call, you must specify if the call will be an audio-only call or a video call. To place a call when you don’t have any calls: 1. Do one of the following: —Press . The message “Video or Phone Call?” displays. To place a video call, press the Video soft key. To place a
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Using Your Phone with a Polycom HDX System or Polycom RealPresence Group System The following figure shows a video call to 1955. The following figure shows an audio-only call to 1955. Placing Calls When You Already Have a Call If you place a call when you already have a call, you automatically create a conference between yourself, the existing call, and the new site you call. For more information, see the instructions for setting up a conference using the Add Phone or Add Video soft keys und
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User Guide for the Polycom SoundStation IP 7000 Conference Phone Connected to a Polycom HDX System or Polycom RealPresence Group System in Unsupported VoIP Environments Instead of entering phone numbers, URLs, and IP addresses from memory, you can access call lists, your local Contact Directory, and speed dial lists to place audio-only and video calls. You can also redial numbers. For detailed information on using the local Contact Directory and the Redial key, see the User Guide for the Pol
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Using Your Phone with a Polycom HDX System or Polycom RealPresence Group System Calling from the Local Contact Directory The local Contact Directory is a list of local contacts that you can manage and update. To place a call from the local Contact Directory: 1. Press the Dir soft key, and then select Contact Directory. 2. Scroll to the contact you want to dial. 3. Press or the Dial soft key. Calling from the Speed Dial List A speed dial list is a list of contacts associated with a speed dial
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User Guide for the Polycom SoundStation IP 7000 Conference Phone Connected to a Polycom HDX System or Polycom RealPresence Group System in Unsupported VoIP Environments To answer an incoming call: >> Press the Answer soft key. (If you already have a call, press the Down scroll key to select the new call, and then press the Answer soft key.) If you were already in a call, a conference is automatically created between yourself, the existing call, and the call you answer. Ending Calls To end a c
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Using Your Phone with a Polycom HDX System or Polycom RealPresence Group System The following figure shows a video conference. The video icon, , displays when at least one conference call participant connects by video. Setting Up Conference Calls To set up a conference, use the Add Phone or Add Video soft keys. To set up a conference using the Add Phone or Add Video soft keys: 1. Call the first site. See Placing Calls on page 3. The following figure shows a video call to Jacklyn Smith. 2. Plac
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User Guide for the Polycom SoundStation IP 7000 Conference Phone Connected to a Polycom HDX System or Polycom RealPresence Group System in Unsupported VoIP Environments To continue to add audio-only calls to a conference, press the Add Phone soft key from the Active:Conference screen, and then place a call to the site you want to add to the conference. When the site answers, the people automatically join the conference. For certain audio-only calls, the site will not automatically join the c
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Using Your Phone with a Polycom HDX System or Polycom RealPresence Group System •End Call—Removes the selected conference call participant. •Content—Shows content to near-site and far-site video participants. (For more information on showing content, see Showing Content on page 13.) To remove a conference call participant: >> From the Manage Conference screen, scroll to the participant you want to remove, and then press or the End Call soft key. Understanding Microphone and Speaker Behavior
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User Guide for the Polycom SoundStation IP 7000 Conference Phone Connected to a Polycom HDX System or Polycom RealPresence Group System in Unsupported VoIP Environments Controlling Volume and Muting Calls You use your phone’s volume and Mute buttons to mute and adjust the volume of both audio-only and video calls. To adjust the speaker volume: >> During a call, press either or . To mute the microphone: >> During a call, press on the phone console. The LEDs glow red, and the mute icon, , di
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Using Your Phone with a Polycom HDX System or Polycom RealPresence Group System Showing Content A Content soft key displays on your phone so that you can show content to near-site participants, as well as to near-site and far-site video participants during a video call or conference. The Content soft key displays when your phone is idle, or when you have a call. Depending on the Polycom HDX system or Polycom RealPresence Group system you have, you may be able to show the following: • Inform
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User Guide for the Polycom SoundStation IP 7000 Conference Phone Connected to a Polycom HDX System or Polycom RealPresence Group System in Unsupported VoIP Environments Your phone handles computer or mobile audio just like an audio-only call, except: • All computer or mobile audio displays on your phone screen as From: PC-Mobile audio. • You do not use or the Answer soft key to listen to computer or mobile audio. For information on how to listen to computer or mobile audio, see Listening t
