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® ®
User’s Guide for Polycom HDX
Room Systems
Version 3.0.3 | October 2011 | 3725-23978-010/A
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Trademark Information Polycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the United States and various other countries. All other trademarks are the property of their respective owners. Patent Information The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc. Custo
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Contents Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Powering the System On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Power On Self Test (POST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Calling and Answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Answering a Call . . . . . . . . . . . . . . . . . . . . . .
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User’s Guide for Polycom HDX Room Systems Polycom HDX 9004, Polycom HDX 9002, and Polycom HDX 9001systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Showing Content from a Document Camera, VCR, or DVD Player . . 21 Showing Content with Polycom People on Content™ . . . . . . . . . . . . . 22 Using the Polycom UC Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Controlling Recording Devices . . . . . . . . . . . . . . . . . . . . . . . . . .
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® ® User’s Guide for Polycom HDX Room Systems Version 3.0.3 This guide includes overview information that you might find helpful when you’re just starting to learn about video conferencing or when you have experience, but you need a quick refresher. Polycom® HDX® systems can be customized to show only those options used in your organization. Therefore, this guide might cover options that you cannot access on your system. To find out more about these options, please talk to the administrato
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User’s Guide for Polycom HDX Room Systems Using the Remote Control You use the remote control to place calls, adjust the volume, navigate screens, and select options. Press to power the system on; hold to power Access onscreen help; see system off; can be set so that you press to wake the status in a call system or put it to sleep Store or recall camera presets View button presses and various menus (when followed by a number); Select a camera or other video source delete all camera presets St
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User’s Guide for Polycom HDX Room Systems Powering the System On and Off Caution. In order to avoid corrupting the file system, always power off a Polycom HDX system using the power button on the system or the remote control. After turning the power off in this way, wait at least 15 seconds before you unplug the system from its power source. This helps ensure that the system powers off correctly. To power on the Polycom HDX system, do one of the following: • Press the power button on the r
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User’s Guide for Polycom HDX Room Systems Placing a Call You can use your system to place a video call in any of these ways: • Entering a name or number on the Place a Call screen. • Choosing a site from: — Recent Calls list — Favorites screen — Speed Dial — Directory • Calling into a scheduled meeting from the Calendar screen. Calling by Entering a Name or Number To place a call by entering a name or number: 1 From the Home screen select Place a Call, or start entering numbers with the remote
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User’s Guide for Polycom HDX Room Systems —Extension – If you need to dial an extension (E.164 address), enter the extension in the second entry field. If your system is not configured with a second entry field, you can enter the extension when the gateway prompts you. You can also specify characters in the dial string as instructed by the system administrator. 4 Press Call on the remote control to place the call. Call progress indicators appear on the HDX system monitor to show that the
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User’s Guide for Polycom HDX Room Systems Calling a Speed Dial Entry Your system administrator might have configured Speed Dial buttons on the Home screen. To place a call to a Speed Dial entry: 1 Highlight the speed dial entry you want to call on the Home screen. 2 Press Call to place the call. Contact your administrator for information about speed dial entries. Calling from the Directory The directory can include a list of sites stored locally on the Polycom HDX system. If the system is reg
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User’s Guide for Polycom HDX Room Systems For more information about the Microsoft Exchange Server and the Polycom Conferencing Add-In for Microsoft Outlook, refer to Using Polycom Conferencing for Microsoft Outlook on page 38. Ending a Call To hang up from a call: 1 Press Hang Up on the remote control. 2 If prompted, confirm that you want to hang up. In video calls, if you don’t confirm that you want to hang up, the system disconnects the call automatically after 60 seconds. In audio-only
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User’s Guide for Polycom HDX Room Systems From... You can call... By dialing... LAN Networked and Public SIP URI, E.164 address, DNS name, or Sites IP address. Protected and Private Typically, the far site's gateway number Sites then the number of the far-site system. Consult with the far site about the best method for placing the call. ISDN Depending on the H.323 gatekeeper or SIP server, the access code of the near-site gateway, the speed code, and the ISDN number of the far site. Cont
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User’s Guide for Polycom HDX Room Systems on your system, the far end must support encryption or the call will not be completed. To avoid security risks, Polycom recommends that all participants communicate the state of their padlock icons verbally at the beginning of a call. Controlling What You See Selecting and Adjusting a Camera or Other Video Source You can use the remote control to select and adjust the main camera or other near-site or far-site video sources, such as document camera
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User’s Guide for Polycom HDX Room Systems To adjust a Polycom EagleEye HD, Polycom EagleEye II, Polycom EagleEye 1080, Polycom EagleEye III, or Polycom EagleEye Director camera using the remote control: 1 Select either a near-site or far-site video source to control. During a multipoint call being hosted by a system in the call, you can only adjust a camera at the far site that is currently speaking. If you are using an EagleEye Director camera and camera tracking is on, you must turn camer
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User’s Guide for Polycom HDX Room Systems To open or close the privacy shutter on the Polycom EagleEye View camera: >> Move the slider to the right to close the privacy shutter, or to the left to open it. You can still make and receive calls when the shutter is closed, but the people at the far site cannot see you. Starting and Stopping Camera Tracking with EagleEye Director If EagleEye Director tracking is enabled, the tracking camera follows the person or people who are speaking. You can s
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User’s Guide for Polycom HDX Room Systems Setting and Using Camera Presets Camera presets are stored camera positions that you can create ahead of time or during a call. Presets allow you to: • Quickly point a camera at pre-defined locations in a room. • Select a video source such as a VCR or DVD player, a document camera, or an auxiliary camera. If your system’s camera supports pan, tilt, and zoom movement, you can create up to 100 preset camera positions (0-99) for the near site. Each pres
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User’s Guide for Polycom HDX Room Systems To delete all presets: 1 If you are in a call, press Near, and then choose a near-site video source. 2 Press Preset on the remote control. 3 Press and hold Delete to delete all presets. You cannot delete just one preset. Instead, overwrite an existing preset with the new camera position. Switching Between Full-Screen Video and the Home Screen When the call connects, the system automatically shows video on the whole screen. You can switch back to
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User’s Guide for Polycom HDX Room Systems During calls using Dual Monitor Emulation without content, you can press the Display button on the remote control to scroll through the following screen layouts: 1 Near and far sites, same size, side by side 2 Far site big, near site small 3 Near site big, far site small 4 Near site full screen 5 Far site full screen The last layout viewed is used for the next call. 14 Polycom, Inc.
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User’s Guide for Polycom HDX Room Systems During calls using Dual Monitor Emulation with content, you can press the Display button on the remote control to scroll through the following screen layouts: 1 Content big, far and near sites small 2 Content big, far site small 3 Content and far site same size 4 Content full screen Polycom HDX 9006, Polycom HDX 8000 series and Polycom HDX 7000 series systems with Hardware Version B, Polycom HDX 7000 series systems with Hardware Version C, and Pol
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User’s Guide for Polycom HDX Room Systems To show, move, or turn off the PIP during a call: • Press Display on the remote control to display the PIP on screen. • While the PIP has a yellow border, press Display repeatedly to move it to different corners of the screen. • After a brief pause, the PIP border turns blue. Then, press Display to turn the PIP off. To swap the views shown in the PIP and the main screen: 1 If the PIP is not showing, press Display on the remote control to display
