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Alcatel OmniPCX Office
Alcatel 4018/4019
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First
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User manual How Introduction How to use this guide Thank you for choosing a telephone from the 4018/4019 range manufactured by Alcatel. Your terminal has a new ergonomic layout for more effective communication. Lift the receiver. Line key. Hang up. Specific key on numeric keypad. 2 Numeric keypad. Partial view of display. Means that the function is subject to programming. If necessary, contact your installer. Adjustment “reduce”. Fixed key. Adjustment “increase”. MENU key. Loudspeaker, Voice ma
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How
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Contents Toc Getting to know your telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6 4. Keep in touch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.17 1. Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7 4.1 Selecting calls to be diverted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.17 1.1 Making a call . . .
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Navigation Getting to know your telephone Telephone Up-down navigator: used to navigate around the home page, through the menus or in a text zone Who am I when entering characters. Handset The home page consists of: • Information on the status of the set (set locked, call forward, etc.), Lock • Date and time, Alphanumeric keypad • Set programming and configuration functions. Settings Functions accessible (set in idle position): Features accessible in conversation: Identify the term
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1 Using your telephone Other Call in progress: Making a call 1.1 conv. during a press and release OR OR conversation dial directly lift the number hands free number the number receiver required (Alcatel 4018 required During a conversation, you can lift the receiver without terminating the call. for your call only) OR conv. Activating the loudspeaker during a conversation (receiver lifted) - 1.4 Loudspeaker programmed line during a conversation key conv. the loudspeaker key flashes To make an
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Using your telephone 1 Make a call using the personal phone book 1.6 1.8 Redialling Redialling the last number dialled (redial): OR OK last number redial press and press the select the contact to start the call release programmed key call 'Redial' key directly (0 to 9) (short press) Call back on the last 10 number dialled: 1.7 Filtering calls using the voice mailbox (Alcatel 4018 only) This service lets you filter incoming calls to your voice mailbox. When your caller leaves his message you c
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Using your telephone 1 • To deactivate - Terminal idle: The corresponding LED goes out Sending DTMF signals 1.11 During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine. conv. ¤MFcode OK during a to activate conversation The function is automatically cancelled when you hang up. Mute, so that your correspondent cannot hear you 1.12 You can hear your correspondent but he/she cannot hear you: conv.
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During a conversation 2 Other Answer call displayed: Making a second call during a conversation 2.1 the first call is on hold line key for which conv. OR the first call is on hold icon is flashing • To return to your first caller and end the conversation in progress: during a number of call back the last conversation second number dialled. correspondent (short press) conv. OR • Other methods for calling a second correspondent during a key associated with the Call back on the last 10 number d
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During a conversation 2 • Recover the call on hold: Three-way conference with internal and/or external correspondents 2.5 (conference) conv. During a conversation, a second call is on hold: key for the line whose light is flashing conv. during a “Conference” programmed Placing an outside call on hold (parking) 2.7 conversation key Cancel the conference and remain with your second correspondent (your first call is placed on hold): You can place an outside call on hold and recover the call
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During a conversation 2 • Protection against intrusion: Adjust audio volume 2.10 During a call, to adjust the volume level of the loudspeaker or receiver: 'protection of a call' enter the number programmed key conv. OR Protection is cancelled when you hang up. during a adjust audio volume conversation Store a number 2.9 During a call, to save the number onto a call key: conv. Savetorep OK OK during a select the key to conversation programme (0 to 9) OK display number OK enter the name of apply
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3 Sharing Other Receiving supervised call ringing Call pick-up 3.1 3.4 To receive the special ringing for calls to another number: You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. • If the telephone ringing is in your own pick-up group: “Supervised call same key to cancel ringing” programmed 'group call pick-up' key programmed key • If the telephone ringing is not in your pick-up group: 3.2 Answering the ge
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Sharing 3 • Calls to the switchboard: paging in progress is displayed calls to the switchboard will ring on your telephone “Operator help” programmed key Your correspondent can answer from any telephone in the system. Hunting groups 3.6 • Hunting group call: 3.8 Answering a call on your pager Certain numbers can form a hunting group and can be called by dialling the group number. A call on your pager can be answered from any telephone within the system. your pager beeps no. of group to be calle
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Sharing 3 • Predefined message: 14 Meeting at _:_ (*) (*) Messages to be completed using numeric keypad OR Gotomessage OK OK OK 3.11 Send a voice message copy select the enter the no. of apply your message to be the message to choice sent be sent display number of new and Voice OK old messages (01 to 27) personal code Language OK OK Consult OK Sendcopy OK change language of message send message select message to • Personal message: copy by consecutive presses Create OK # Record OK create a
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Sharing 3 Sending a recorded message to a number / a distribution list 3.12 Voice OK Sendmessage OK personal code Add OK number to be other correspondents if necessary called Record OK recording start message recording recording OR Stop OR OK Listen OK end of recording; replay message OR Record OK OK re-record a message apply 3.13 Broadcasting a message on the loudspeakers of a station group A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group: spea
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4 Keep in touch Other Selecting calls to be diverted Diverting your calls to your voice message service 4.1 4.3 When a diversion is applied, you can select the types of call to be diverted: outside, internal, all. Forward OK Immediate»VM OK diversion is acknowledged type of call diverted is Forward OK Ext/Int OK displayed select the 'Diversion' function select the 'Diversion' select the type of Out/Int function call When you return, consult recorded messages 4.4 if the type of call is not All
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Keep in touch 4 Personal assistant: reaching you with one number only Forwarding your calls from the receiving terminal (“Follow me”) 4.6 4.8 You wish to receive your calls in your present location: Use the “Follow me” function. Settings OK Assistant OK Menu OK Forward OK Followme OK select type of diversion select the 'Diversion' your extension InternalNr OK ExternalNr OK function number dial number of a colleague dial an outside line number OR diversion is acknowledged or your secretary 'forw
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Keep in touch 4 Cancelling all diversions Leaving a recorded message for internal callers 4.11 4.14 You can leave a message on your terminal which will be displayed on the screen of the terminal calling you. OR Forward OK Cancelfwd. OK Forward OK Text OK press the 'call select the 'Diversion' forward' function function select the 'Diversion' key function • Predefined message: 4.12 Diverting calls when your line is busy (divert if busy) OK OR Gotomessage OK OK Callers can be diverted to another t
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Keep in touch 4 • The 27 standard messages are shown below: During consultation of a message, pressing the 'i' key provides access to the following functions ( ): 1 Call me back 15 Meeting on ___ (*) 2 Call me back tomorrow 16 Meeting on ___ at _:_ (*) Erase message. Clear 3 Call me back at _:_ (*) 17 Out for a while 4 Call back _____ (*) 18 Absent for the rest of the day 5 Call the attendant 19 Absent, back at _:_ (*) Call back sender of message. Call 6 Call the secretary 20 Absent, back on ___
