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855601 Cover Front Page 1 Wednesday, October 29, 1997 4:19 PM
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FastRAD
Installation Guide
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855601 Cover Front Page 2 Wednesday, October 29, 1997 4:19 PM
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855601 TOC Page i Wednesday, October 29, 1997 4:16 PM Table of Contents Canadian & US Safety Installation Instructions i For equipment with internal power supplies i For equipment with external power supplies i Important Safety Instructions ii Canadian Regulations iii Industry Canada Notice iii US Regulations iv Federal Communication Commission (FCC) Notice iv Introduction 1 Before you start 3 Special check list 4 Requirements for PC communication 5 Connecting the FastRAD 6 Mounting t
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855601 TOC Page ii Wednesday, October 29, 1997 4:16 PM ii Table of Contents Testing the FastRAD 20 Troubleshooting 21 Programming Record 22 FastRAD Installation Guide
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855601 Book : 855601 FCC Page i Wednesday, October 29, 1997 3:52 PM i Canadian & US Safety Installation Instructions Please Read Carefully WARNING: To avoid electrical shock hazard to personnel or equipment damage observe the following precautions when installing telephone equipment: 1. Never install telephone wiring during a lightning storm. 2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet loca- tions. 3. Never touch unin
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855601 Book : 855601 FCC Page ii Wednesday, October 29, 1997 3:52 PM ii Important Safety Instructions Please Read Carefully When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury of persons, including the following: 1. Read and understand all instructions. 2. Follow the warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use l
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855601 Book : 855601 FCC Page iii Wednesday, October 29, 1997 3:52 PM iii Canadian Regulations Industry Canada Notice — Please Read Carefully The Industry Canada label identifies Public Switched Telephone Network (PSTN) certified equipment. This certification means that the equipment meet certain telecommunications network protective, oper- ational and safety requirements. Industry Canada does not guarantee the equipment will operate to the user's satisfaction. Before inst
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855601 Book : 855601 FCC Page iv Wednesday, October 29, 1997 3:52 PM iv US Regulations Federal Communication Commission (FCC) Notice — Please Read Carefully Radio/TV Interference: This equipment, classified as a digital apparatus, generates radio frequency inter- ference and if not installed and used properly in strict accordance with the manufacturer's instructions may cause interference with receiving mediums. This Class A equipment complies with Part 15 of the FCC Rules. Op
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855601 Book : 855601 FCC Page v Wednesday, October 29, 1997 3:52 PM v US Regulations continued In some states, customers are permitted to install their own jacks. • The equipment may not be connected to a party line or coin /toll telephone line. Connection to Party Line Service is subject to state tariffs. (Contact the state public utility commission, public ser- vice commission or corporation commission for information). It is no longer necessary to notify the Tele
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855601 Book : 855601 FCC Page vi Wednesday, October 29, 1997 3:52 PM vi FastRAD Regulations
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855601 Book : 855601 Guide Page 1 Wednesday, October 29, 1997 4:06 PM 1 Introduction The Norstar Fast Remote Access Device (FastRAD) allows a personal computer (PC) running Norstar ICS Remote Tools (ICSRT) to communicate with a Key Service Unit (KSU). FastRAD also runs with Companion Diagnostics System (CDS) and Companion Manager. The FastRAD: • is located on site near either the KSU or the PC • receives calls from a PC via modem or PC direct connec- tion • authoriz
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855601 Book : 855601 Guide Page 2 Wednesday, October 29, 1997 4:06 PM 2 Teladapt Jack FastRAD Distribution block At the remote site, the external line is connected to the FastRAD through a KSU line. Norstar PSTN KSU The FastRAD and the modem are connected through the telephone network. ICSRT PC Modem Figure 1 – System overview of remote connection FastRAD Installation Guide
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855601 Book : 855601 Guide Page 3 Wednesday, October 29, 1997 4:06 PM 3 Before you q Make sure you read and follow the instructions in this guide. start q Make sure you have the necessary tools to complete the installation. A Special parts check list is provided in this guide. q Make sure all equipment in the FastRAD package is accounted for. A Package check list is provided in this guide. q Make sure the necessary environment and el
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855601 Book : 855601 Guide Page 4 Wednesday, October 29, 1997 4:06 PM 4 Special check To begin an installation you need: list q an operating Nortel two-line display telephone for programming the FastRAD q a screwdriver q two round head, size #8 wood screws, 1 inch long q a roll of tape (or four tacks) for mounting the template q a list of programming parameters for the FastRAD q a unique System identification (ID) number q a unique password q the Norstar ICS
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855601 Book : 855601 Guide Page 5 Wednesday, October 29, 1997 4:06 PM 5 Requirements A PC communicates with a FastRAD either through a modem or through an RS-232 cable. A modem is used when the PC is for PC situated at a remote location. An RS-232 cable is used when the communication PC is situated near the FastRAD at the customer site. When you use a PC at the customer site, you must use a 9-pin cable to connect the PC to the RS-232 port on the FastRAD. Thi
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855601 Book : 855601 Guide Page 6 Wednesday, October 29, 1997 4:06 PM 6 Connecting When equipment and environment conditions have been veri- fied, you can begin connecting the FastRAD to the distribution the FastRAD block. Before you connect the FastRAD, make sure the port works. Attach a working Norstar two-line display telephone to the port. If the telephone operates, the port is working. To connect the FastRAD: 1. Plug the barrel connector of the power supply into the power c
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855601 Book : 855601 Guide Page 7 Wednesday, October 29, 1997 4:06 PM 7 TCM Port DB-9 Pin Barrel Power Connector Supply Plug LED Figure 2 – KSU connection 6. Connect one end of the RJ-11 teladapt cord to the TCM port on the side panel of the FastRAD. See Figure 2. 7. Connect the other end to the RJ-11 teladapt jack to the KSU. Make sure the cord is less than 800 m (2600 feet) long. Note: A connection to the FastRAD DB-9 pin serial port is only required for a direct connection
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855601 Book : 855601 Guide Page 8 Wednesday, October 29, 1997 4:06 PM 8 Mounting the Before you mount the FastRAD, select a location within 800 m (2600 feet) of the distribution block that is free of traffic, dust FastRAD and dampness. Note: You do not need to mount the FastRAD on the wall if it is only being used temporarily to program the KSU. The FastRAD can be mounted either horizontally or vertically. To mount the FastRAD on the wall: 1. Attach the paper mounting templat
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855601 Book : 855601 Guide Page 9 Wednesday, October 29, 1997 4:06 PM 9 2. Put the two screws in the wall leaving 10 mm (3/8 in) of each screw exposed. The marks on the template show where the two screws are placed. After the screws are in place, remove the paper template. Figure 4 – Mounting the FastRAD 3. Place the two keyhole slots at the back of the FastRAD over the screws and slide the FastRAD onto the screws. When the FastRAD is securely mounted, you are ready to start
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855601 Book : 855601 Guide Page 10 Wednesday, October 29, 1997 4:06 PM 10 Programming Before you start, make sure you have completed the FastRAD Programming Record found at the end of this guide. This the FastRAD record must include the System ID, Auto-answer line number and Alarm reporting line number. Table 2 shows the different programming parameters and their default values. If your programming information does not specify a value for one of the fields, assign it to
