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USER’S GUIDE
FAX-1020e
FAX-1030e
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Using This Manual Thank you for purchasing a Brother fax machine (FAX). This machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your machine to its fullest potential by taking a few minutes to read this manual. Additionally, your machine can print a Help List. Make sure that there is no document in the ADF, and press Memory/Reports and 1 to print a list of basic operational steps and functions. Finding I
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User-Friendly Programming We have designed your fax machine with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the functions your machine has to offer. (See Using This Manual, page i.) Because you do all your programming on the LCD, we created step-by-step on-screen prompts to help you program your machine. All you need to do is follow the prompts as they guide you through the function menu selections and p
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THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than which it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country. iii
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Table of Contents Using This Manual User-Friendly Programming Table of Contents ...............................................................................iv PREPARATION AND SIMPLE USE GUIDE Preparation and Simple Use Guide Advice for Preparation and Simple Use Guide ................................... 4 FAX-1020e Control Panel Overview ................................................ 10 FAX-1030e Control Panel Overview ............................................
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ADVANCED USE Chapter 7 Advanced Sending Advanced Operations.........................................................................36 Chapter 8 Advanced Receiving Operation from an External or Extension Telephone ........................45 Telephone Services ............................................................................47 Chapter 9 Polling Polling Receive ..................................................................................51 Polled Trans
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PREPARATION AND SIMPLE USE Preparation and Simple Use Guide Simple steps to prepare and use the machine. Follow these simple steps below to prepare and use the machine. However, before you perform these steps, refer to the Important Information (page 83), and Advice for Preparation and Simple Use Guide (page 4). If you need further information, refer to BASIC USE or ADVANCED USE. 1 Make sure you have the items shown below Document Paper Wire Extension Support Paper Telephone Sup
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4 Setting the Document Documents must be between 14.8 and 21.6 cm wide, and 15 and 60 cm long. Your fax machine can only scan an image 20.8 cm wide, regardless of how wide the paper is. Make sure you insert documents face down, top edge first. Adjust the paper guides to fit the width of your document. Paper Guides The automatic document feeder (ADF) can hold up to 20 pages, feeding each one individually 2 2 through the fax machine. Use standard (64 g/m ~90 g
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PREPARATION AND SIMPLE USE 6 Making a Single Copy 1 Insert the document face down in the ADF. 2 Press Copy. 3 Press Copy. (See Making Copies, page 29.) To cancel, press Stop/Exit. Your machine cannot scan anything closer than 4 mm from the edge of the paper. Do NOT pull the paper while copying is in progress. 7 Setting up the Answer phone (TAD) 1 Press Menu/Set, 8, 1. The screen prompts you to choose a DOC (Document) setting. 2 Press or to select ON (or OFF), and press Menu/Set. The screen
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Advice for Preparation and Simple Use Guide Packing Whenever you transport the machine, use the packing materials that came with your machine and pack the machine correctly. Choosing a Location Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the machine near a telephone socket and a standard, earthed Mains socket. Avoid placing your machine in a busy area. Do not place near heaters, air conditioners, water, chemical
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PREPARATION AND SIMPLE USE Multi-Line Connections (PABXs) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PABX (Private Automatic Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you. It is advisable to have a separate line for the machine. You can then leave the machine in FAX ONLY Mode to receive faxes any time of day or night. (
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Using Extension Telephones It may be that your premises are already wired with parallel extension telephones, or you intend to add extension telephones to your line, in addition to your machine. While the simplest arrangement is straightforward parallel connection, there are some reasons as to why this arrangement will cause unsatisfactory service, the most obvious of which is inadvertent interruption of a facsimile transmission by someone picking up an extension telephone in order to make a
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PREPARATION AND SIMPLE USE Connecting an External Telephone Answering Device (TAD) Connections 1 You may connect an external TAD to your machine, as shown below. TAD TAD 2 Set the number of rings to one or two on your external TAD. (The fax machine’s Ring Delay setting does not apply.) 3 Record the outgoing message on your external TAD (see below). 4 Set the external TAD to answer calls. 5 Set MESSAGE STORE (Function menu 8-1) to VOICE:EXT. (Only for FAX-1030e) 6 Set the Answer Mode to TAD:ANSW
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Outgoing Message (OGM) of External TAD Timing is important in recording this message. 1 Record four seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.) 2 Try to record the shortest possible message on your telephone answering device (ideally less than 10 seconds). 3 End your message by giving your Remote Activation Code for people sending manual faxes. For example: “After the beep, le
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PREPARATION AND SIMPLE USE Connecting an External Telephone Your machine is equipped with a handset that you can use as a regular phone. However, you can also connect a separate telephone to your machine, as shown below. Extension Telephone External Telephone Whenever this external phone (or TAD) is in use, the screen displays EXT. TEL IN USE, and, if the fax handset is lifted, an alarm sounds. To disconnect the call on the external phone and switch to the fax, lift the handset and press Tel
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FAX-1020e Control Panel Overview 1 17 2 16 3 15 14 4 5 6 7 8 9 10 11 12 13 Shift R 1 9 This key is used to access the “7” through Use this key to gain access to an outside “12” One Touch numbers. line and/or to recall the operator or transfer a call to another extension when it Redial/Pause 2 is connected to a PABX. Redials the last number called. Also inserts a pause in autodial numbers. Search/Mute 0 Lets you dial stored phone numbers by One Touch Dial Keys 3 pressing # and a two-digit
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PREPARATION AND SIMPLE USE Navigation Keys: E Menu/Set Lets you access the menu and programming mode and stores your settings in the machine. or Press to scroll forward or backward to set a menu selection Also, you can use these keys to do an alphabetical search for the names of stored numbers. or Press to scroll through the menus and options. —OR— You can press these keys to adjust the ring or speaker volume. Stop/Exit F Stops a fax, cancels an operation, or exits from function me
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FAX-1030e Control Panel Overview 21 1 20 2 19 3 18 4 5 17 16 6 7 8 9 10 11 12 13 14 15 DIGITAL TAD Speaker phone 1 9 Lets you activate Message Manager. Lets you speak to the person at the other Also, notifies you that you have voice or end and dial telephone and fax numbers fax messages in the memory. without lifting the handset. Shift Dial Pad 2 0 This key is used to access the “7” through Dials phone and fax numbers and can be “12” One Touch numbers. used as a keyboard for entering inform
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PREPARATION AND SIMPLE USE Resolution D Sets the resolution when you send a fax or make a copy. Fax Start E Starts sending a fax. Memory/Reports F Lets you take advantage of memory transmission. Also, access the Reports menu so you can select a report to print: HELP LIST, QUICK-DIAL, JOURNAL, XMIT REPORT, TEL.INDEX, SYSTEM SETUP and MEMORY STATUS List. Navigation Keys: G Menu/Set Lets you access the menu and programming mode and stores your settings in the machine. or Press to scr
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1 Setup Initial Settings Setting the Date and Time The screen displays the date and time you set, whenever the machine is in stand-by mode. It will print the date and time on every fax you send. In the event of a power failure, the machine maintains date and time information for about 15 hours (FAX-1030e), about 9 hours (FAX-1020e). 1 Press Menu/Set, 1, 1. 2 Enter the two digits of the year, and press Menu/Set. “03” is registered as 2003 in the machine. 3 Enter two digits for the month and pre
