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C58/C58P VoIP Phone User 
Manual 
 
 Cortelco 
 1703 Sawyer Road 
 Corinth, MS 38834 
 USA  
 www.cortelco.com 
 Tel: (662)287-5281 
 Fax:(662)287-3889 
 
Version 1.0 
August 14, 2013                                                                                                                                                                                                                                                                                                                       
                    
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                        Safety Notices    Please read the following safety notices before installing or using this phone. They are crucial  for the safe and reliable operation of the device.     Please use the external power supply that is included in the package. Other power  supplies may cause damage to the device, affect the behavior or induce noise.     Before using the external power supply, please be sure it is for use with your power  voltage. Incorrect power voltage may cause fire and damage.      Please do 
                    
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                         Table of Contents  1 INTRODUCING C58/C58P VOIP PHONE .................................................................... 7  1.1 THANK YOU .......................................................................................................................... 7  1.2 BOX CONTENTS .................................................................................................................... 7  1.3 KEYPAD ......................................................................................
                    
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                        4.4 CLICK TO DIAL .................................................................................................................... 18  4.5 CALL BACK ......................................................................................................................... 18  4.6 AUTO ANSWER .................................................................................................................... 18  4.7 HOTLINE/WARMLINE ...............................................................
                    
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                        7.1 GENERAL ............................................................................................................................ 25  7.2 ACCOUNT ........................................................................................................................... 25  7.2.1 Basic Settings .................................................................................................................... 25  7.2.2 Advanced Settings .....................................................
                    
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                        8.3.4.5 REMOTE CONTACT ....................................................................................................... 60  8.3.4.6 WEB DIAL ........................................................................................................................ 60  8.3.5 Function Key ..................................................................................................................... 61  8.3.5.1 Function Keys ................................................................
                    
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                          1 Introducing C58/C58P VoIP Phone  1.1 Thank you   Thank you for purchasing the C58/C58P Voice Over Internet Protocol (VoIP) telephone.   The C58/C58P is a fully featured telephone that provides voice communication over the data  network. This phone has all the features of a traditional telephone and gives access to many  data service features. The C58 and C58P are identical except that the C58P can be powered  via Power over Ethernet (PoE). This guide will help you easily use the various feat
                    
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                        heard.  Volume -/+ Adjust the volume by pressing these two keys.    Redial  When off hook, this will dial the last called number.  In stand-by mode, it will check the Outgoing Call.    Speaker  Activate speakerphone mode.   phone     Indicator  This light blinks to indicate a missed call.  light    Various functions depending on the phone mode.     Description will be shown in LCD.   Soft key 1/2/3/4    History View Missed Calls, Incoming Calls and Outgoing Calls    Keyboard Dial phone numbers  
                    
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                        LAN 10/100M Connect to PC    Headset Port type: RJ-9 connector    Handset Port type: RJ-9 connector    1.5 Icon Introduction  Icon Description  Call out    Call in    Call hold    Auto answer    Call mute    Contact    DND(Do not Disturb)    In hand free mode    In handset mode    In headset mode    SMS    Missed call    Call forward    9                                                                                                                                                                
                    
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                        1.6 LED Introduction  1.6.1 Programmable key LEDs for BLF  LED Status Description  Steady green The object is idle.  Slow blinking red The object is ringing.  Steady red The object is active.  Fast blinking red The object has failed.  Off Not subscribed.  1.6.2 Programmable key LEDs for Presence  LED Status Description  Steady green The object is online.  Slow blinking red The object is ringing.  Steady red The object is active.  Fast blinking red The object has failed.  Off Not subscribed.  1.6
                    
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                        on the back of your phone to an Ethernet port. The following two figures show  connection options.  a. Direct network connection—This method requires at least one available Ethernet port.   Connect the WAN port on the back of your phone to the Ethernet port. Since the phone  has a built-in router, it can be connected directly to the network.   b. Shared network connection—Use this method if you have a single Ethernet port which is  already in use.  Disconnect the Ethernet cable from the Ethernet
                    
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                        instructions below to change to either PPPoE or static IP.  2.2.1 PPPoE Mode  1. Press the MENU softkey.   2. Scroll down to “3. Settings.”   3. Press OK.   4. Scroll down to “2. Advanced Settings.”   5. Press OK.    6. The LCD will display “INPUT PASSWORD”.   7. Input the password (default value is 123).   8. Press ENTER.   9. Scroll down to “2. Network.”   10. Press OK.    11. Press OK to select WAN Settings.   12. Scroll down to “4. PPPoE Settings.”   13. Press OK.   14. Use the keypad to ent
                    
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                        10. Press OK.    11. Press OK to select WAN Settings.   12. Scroll down to “2. Static IP Settings.”   13. Press OK.   14. Use the keypad to enter the IP Address.    15. Press SAVE softkey.   16. Press DOWN ARROW.   17. Use the keypad to enter the Subnet Mask.   18. Press SAVE softkey.   19. Press DOWN ARROW.   20. Use the keypad to enter the Gateway Address.   21. Press SAVE softkey.   22. Press DOWN ARROW.   23. Use the keypad to enter the DNS 1 Address.   24. Press SAVE softkey.   25. Press DO
                    
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                        17. Use LEFT ARROW or RIGHT ARROW to enable or disable DHCP Time.   18. Press SAVE softkey.   19. Press BACK softkey.   20. Press UP ARROW or DOWN ARROW to scroll to “1. Connection Mode.”   21. Press OK.  22. Use LEFT ARROW or RIGHT ARROW to select “DHCP.”   23. Press SAVE softkey.   24. Press BACK or EXIT 6 times to return to idle screen.   25. Disconnect and reconnect the power supply so the phone will reboot and apply the new  settings.  3 Basic Functions  3.1 Making a call  3.1.1 Call Device
                    
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                        3.3 Do Not Disturb (DND)  Press the DND softkey to active DND Mode.  New incoming calls will be rejected and the  display will show:  icon. Press the DND softkey twice to deactivate DND mode.   Incoming calls will be stored in the Call History.  3.4 Call Forward  This feature allows forwarding an incoming call to another phone number. The display shows   icon.      The following call forwarding events can be configured:  Off: Call forwarding is deactivated by default.  Always: Incoming calls are
                    
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                        3.8 Mute  When the Mute button is pressed during a conversation, the  icon will be shown in the  LCD.  The distant party will not hear the party on the C58/C58P, but the distant party can  still be heard.   Press Mute again to return to normal conversation.  3.9 Call transfer  3.9.1 Blind Transfer  During a conversation, press the XFER key, dial the number to which the call is to be  transferred followed by "#" and then hang up.    3.9.2 Attended Transfer  During a conversation, press the XFER k
                    
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                        4. Press Send and wait for the other party to answer.   5. Use the arrow keys to select a call.  4 Advanced Functions  4.1 Call pickup  This allows a third party to answer a call by dialing a code.  For example: A calls B, but  there is no answer.  C can go off hook, dial a code plus B’s number, and pick up the call.    The following chart shows how to configure this in the dial peer screen.    *1* is the code. After saving the above configuration, C can dial *1* plus B’s phone number  to pick u
                    
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                        The user can select any prefix as long as it does not interfere with dialing rules.  4.4 Click to dial  If User A browses to User B’s phone number or SIP address in the contact page and clicks it,  User A’s phone will ring.  After he goes off hook, the phone will call User B.  Note :This feature requires that the PBX support click to dial.  4.5 Call back  This function will redial the last received call.  4.6 Auto answer  If this feature is activated, the phone will answer incoming calls after a
                    
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                        2. Use the navigation keys to highlight the line for which you want to set voicemail.  3. Press Edit  4. Use the navigation keys to enable voicemail.  5. Input the number. Press 2aB softkey if necessary to change the input method.  6. Press Save to save the change.  7. To hear a new voicemail, press the Voicemail softkey.  Then press Dial.  It may then be  necessary to enter a password.  4.8.4 Ping  1. Press Menu->Application->Ping->Enter.  2. Enter the IP Address to be pinged.   3. Press Start 
                    
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                         None   F_MWI – Message Waiting   F_DND – Do Not Disturb   F_HOLD – Hold   F_B_TRANSFER – Blind Transfer   F_PBOOK – Phonebook   F_REDIAL – Redial   F_PICKUP – Call Pickup   F_JOIN – Join a call    F_AUTOREDIAL – Auto Redial On   F_UNAUTOREDIAL – Auto Redial Off   F_CFWD – Call Forward   F_CALLERS – Call List    F_FLASH – Flash   F_MEMO – Memo   F_RELEASE – Release – Drop call   F_LOCK – Locks the keypad.   F_SMS – Send SMS    F_HEADSET – Activate Headset Mode   F_LOR – Call