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GXE502X User Manual 7/9/2008
GXE502X Users Manual
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GXE502X User Manual 7/9/2008 Table of Contents 1. Introduction .......................................................................................................................................3 2. Extension Configuration ..................................................................................................................3 3. Trunk Configuration..........................................................................................................................7 4.
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GXE502X User Manual 7/9/2008 1. Introduction Thank you for purchasing the Grandstream GXE502X IP-PBX, a SIP-based, affordable, feature-enriched converging communication platform designed to meet the communication requirements for small to medium sized enterprises. The GXE502X provides the cutting-edge IP-based communications that businesses demand while leveraging existing infrastructure and providing a smooth transition into IP telephony. Based on open-standard SIP, the GXE502X can e
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GXE502X User Manual 7/9/2008 - Express Setup The Express Setup process allows users to automatically configure extensions by auto- 1 provisioning Grandstream phones . This sub menu will appear ONLY on factory default GXE units or after performing a factory reset. Once the Express setup is executed, the sub menu will disappear. - Using the Express Setup wizard to create extensions and auto-provision phones. Please refer to the GXE502X Quick Start Guide for detailed instructions
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GXE502X User Manual 7/9/2008 • Add an extension: Clicking on the Add One Extension button Will load the extension configuration page. This page allows users to set all of the extension’s settings. Click on the Submit button to add the extension or Cancel to abort the add extension process. Configuration Field Explanations: 1) User Name: Name of User as shown on the Extensions Directory screen 2) Department Name: The Name of the Department that the extension belongs to 3) Extension: Th
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GXE502X User Manual 7/9/2008 16) Reboot Peer: When set to “Yes”, this feature will reboot registered (online) Grandstream endpoints when the “Submit” button is clicked. The GXE502X can force extensions to reboot via this method. 17) Session Keep Alive: This feature lets you configure different methods to keep the session alive: Update, Re-Invite, Session Timer/Automatic. The factory default value is Automatic. Grandstream recommends using the default setting. • B
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GXE502X User Manual 7/9/2008 The General Settings sub menu provides basic system information such as the extension digit length, IPPBX identification number, Internal (FXS port) phone/fax extension number, and the paging number to dial (if there is a speaker system connected to the AUDIO-OUT port). In the General Settings section, the following settings can be configured: • Extension Number for Internal Phone/FAX ports: This field allows you to set the extension # for the TEL1 and TEL
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GXE502X User Manual 7/9/2008 The FXO and FXS port/line electric specification parameters and settings can be configured in this area as well. All of these will allow users of the GXE502X to make calls anywhere through multiple trunk types. - Internal PSTN Trunk Line Configuration (via FXO ports) The Internal PSTN Trunk Line Configuraiton page lets your configure the FXO ports on the back of the GXE502X to make and receive calls to and from the PSTN. Compatibility with different PS
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GXE502X User Manual 7/9/2008 This value should be used when the PSTN provider or local Telco Carries uses a line power drop to indicate call completion to the subscribing end point. In this case the FXO port of GXE502X will search for a power drop with the preconfigured time frame to disconnect call from a VoIP extension. • Current Disconnect Threshold: This is a preconfigured value of duration for a line power drop used by specific service providers or Telco Carriers. For example, with
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GXE502X User Manual 7/9/2008 Default US Busy Tone: f1=480@-24,f2=620@-24,c=500/500) Line Dialing Settings: This feature adjusts line dialing properties to adhere to the PSTN line requirements. • DTMF Digit Length: The DTMF Digit Length is the play time of DTMF in milliseconds for each digit dialing out from the VOIP side to PSTN • DTMF Digit Volume: The digit output power in dBm. • DTMF Dial Pause: Dial pause is the time between 2 digits when dialing out through the PSTN. •
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GXE502X User Manual 7/9/2008 Line Call Control: The following Line Call Control settings allow you to specify how inbound and outbound calls are handled. The FXO trunk(s) will begin to work ONLY after these fields are configured. • Line: This field lets you specify a single line or a range of FXO port(s) for the rules to apply to. • Dial Prefix: Lets you configure the dial prefix on outbound calls to specified trunk(s). When the call is sent out via this trunk,
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GXE502X User Manual 7/9/2008 In the Internal Phone/Fax Port section, the electrical and DTMF signaling settings of the two FXS ports on the back of the GXE502X can be configured for compatibility with local analog phone/fax devices. The extension numbers for these ports are set in the Phone Extensions menu, under the General Settings sub menu section. • DTMF Transport Type: This field is used to specify the method of sending DTMF digits to the VoIP side. There are three possible options
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GXE502X User Manual 7/9/2008 SIP trunks can be viewed, created, or modified on the SIP Trunk Configuration page. All configured SIP trunks as well as their details and current status are displayed. Please see the following detailed explanations of the fields on the SIP Trunk Configuration page: • Add: Clicking on the Add button Will display the Add SIP Trunk page. This page allows users to enter SIP trunk account and registration information. 13 Version 03
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GXE502X User Manual 7/9/2008 o Trunk Name: Enter a descriptive name in this field to identify the configured trunk. o Trunk Active: Set to Enable to activate the SIP trunk to be configured. o Outgoing Call Password Protection: If configured to Yes, a password is required whenever calling out on the trunk. The default setting is No. o SIP Server URL: The SIP server IP or URL provided by your SIP trunk service provider. o Outbound Proxy URL: The Outbound
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GXE502X User Manual 7/9/2008 o Session Keep Alive: This field allows users to enable or disable usage of the session timer. This is enabled by default to: Automatic/Session Timer. o Session Expiration: The session timer enables SIP sessions to be periodically “refreshed” via a SIP request. If enabled, before the session interval expires, the GXE502X will send a SIP re-INVITE message to the SIP server, if this message is not replied the session will be terminated. This will avoid stalled s
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GXE502X User Manual 7/9/2008 Click the Submit button to add the trunk or Cancel to go back. • Modify: Click the Modify button to the right of the row displaying the status of the SIP trunk to modify the trunk’s parameters. The SIP trunk details page will be displayed, allowing users to modify all of the SIP trunk’s settings. When done, click the Submit button to save all the changes or click Cancel to go back. • Delete: Click the Delete button on the far right of the row to delete the
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GXE502X User Manual 7/9/2008 o Trunk Name: A name to identify the configured trunk. Ex., A name for a Grandstream FXO Gateway could be GXW4104 or GXW4108. o Active: This allows users to turn the trunk ON or OFF. o Outgoing Call Password Protection: This is set to No by default. When configured, all outgoing calls via this trunk will be prompted for a password before the call is executed. o Protection Password: Password for the trunk outgoing call protection. o SIP Gateway URL: T
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GXE502X User Manual 7/9/2008 o Inbound Call Answer: This field sets the destination to terminate all incoming calls from the trunks listed. The call can be terminated into the Auto-Attendant (IVR), direct extensions, hunting/ring groups or the conference bridges (pending). o Session Keep Alive: This field allow users to enable or disable the usage of the session timer. This is enabled by default to: Automatic/Session Timer. The session timer enables SIP sessions to be periodically “refres
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GXE502X User Manual 7/9/2008 • Conference Room Status When the conference bridges are occupied, users can click the Conference Bridge menu to check the status of each conference room: 5. Hunt/Ring Group Configuration Hunt/Ring groups can be configured on the GXE502X to balance the call traffic for multiple users and give callers a higher level of availability for incoming calls. Multiple ring methods and voicemail are supported. • Hunt/Ring Group: Click the Hunt/Ring Gr
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GXE502X User Manual 7/9/2008 • Add: Clicking on the Add button displays the Add Hunt/Ring Group page where users can configure the hunt/ring group settings: o Extension: Enter an extension number for this ring group. The leading digit for this extension must correspond with the Leading Digit of Extensions field in the General Settings sub page of the Phone Extensions menu. o Group Name: Enter a name to identify this hunt/ring group. o Ring Mode: Select a ring method for this h
