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5360 IP Phone – User Guide
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5360 IP Phone – User Guide NOTICE The information contained in this document is not warranted by Mitel Networks Corporation or any of its affiliates or subsidiaries ("Mitel") and is subject to change without notice. Mitel assumes no liability for any errors or omissions. This document may be reproduced, either wholly or in part, solely for distribution to authorized users of Mitel's products. TRADEMARKS Mitel and Speak@Ease are trademarks of Mitel Networks Corporation.
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5360 IP Phone – User Guide ABOUT YOUR PHONE ............................................................................................. 1 Elements of Your Phone......................................................................................................3 Ring/Message Indicators .....................................................................................................4 For Users on Resilient 3300 ICP Systems ...............................................................
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5360 IP Phone – User Guide Enable PC Connectivity .....................................................................................................15 Float Keys..........................................................................................................................15 Adjust the Ringer ...............................................................................................................15 Cleaning Your 5360 IP Phone ...............................................
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5360 IP Phone – User Guide Delete Logs........................................................................................................................30 CALL FORWARDING ............................................................................................. 31 Using Quick Call Forward Always......................................................................................31 Programming Call Forwarding Defaults..................................................................
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5360 IP Phone – User Guide USING OTHER FEATURES.................................................................................... 45 Account Codes ..................................................................................................................45 ACD ...................................................................................................................................45 Attendant Call Hold - Remote Retrieve.......................................................
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5360 IP Phone – User Guide Message Waiting Indicator ................................................................................................64 Messaging - Advisory ........................................................................................................64 Messaging - Callback ........................................................................................................65 Messaging - Cancel Callback ............................................................
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5360 IP Phone – User Guide USING YOUR PHONE WITH THE CORDLESS MODULE AND ACCESSORIES . 78 Elements of Your Cordless Module and Accessories........................................................79 Handset/Headset Combinations ........................................................................................80 Pairing the Cordless Module and Accessories ..................................................................80 Pairing a DECT Cordless Accessory with a DECT Cordless Module....
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5360 IP Phone – User Guide USING THE CORDLESS DEVICES APPLICATION............................................... 92 Low Battery Level ..............................................................................................................92 Viewing Cordless Module Information ...............................................................................92 Enabling/Disabling Auto-Connect on a Bluetooth Headset ...............................................93 Connecting/Disconnecting
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5360 IP Phone – User Guide - x -
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5360 IP Phone – User Guide ABOUT YOUR PHONE The 5360 IP Phone is a high-end color phone with a touch display that delivers graphically rich applications. It is a full-feature enterprise-class phone that provides a large color backlit graphics display with 48 programmable self-labeling keys, six intuitive call state sensitive softkeys, superior sound quality, and a built-in HTML toolkit for desktop applications development. Equipped with a Gadget Sidebar, the seven-inch display enables on
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5360 IP Phone – User Guide The 5360 IP Phone - 2 -
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5360 IP Phone – User Guide Elements of Your Phone Feature Function 1) Display Provides a large, high-resolution touch screen that assists you in selecting and using phone features and applications. The display area provides 48 self-labeling buttons that can be programmed as speed call keys, fixed function keys, hard keys, applications, or line appearance keys, according to your communication needs. On your home page, the bottom right feature key is always your Prime Line key. 2) Ring/M
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5360 IP Phone – User Guide Ring/Message Indicators When indicator is it means that Flashing rapidly Your phone is ringing Flashing slowly A message or callback message is waiting at your phone On Your phone is ringing another phone Off Your phone is idle, or you are on a call For Users on Resilient 3300 ICP Systems If during a call, you hear a beep repeated every 20 seconds it means that your phone is switching to a secondary 3300 ICP system. The call continues and there is a chan
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5360 IP Phone – User Guide HTML Applications Your 5360 IP Phone may have HTML Applications available for your customized use. The HTML Desktop Toolkit enables simple, intuitive development of customized applications that are easily integrated with telephony functions of your 5360 IP Phone. Tips For Your Comfort And Safety Don't Cradle the Handset! Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and should
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5360 IP Phone – User Guide USING YOUR DEFAULT PHONE WINDOW The 5360 IP Phone default phone window and Gadget Sidebar are shown and described below. The Phone window provides access to programmable keys and the main phone interface. Getting Started with Your Phone When you receive your phone, you may need to program features and applications. Press the blue Applications key to access your phone’s applications. You can then program your phone’s settings, your contact list using People, C
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5360 IP Phone – User Guide 5360 IP Phone Default Window Feature Function 1) Status Bar Displays time, date, and icons indicating feature states as follows: Call History ( ) – Indicates new missed calls Call Forward Always On ( ) – Indicates Call Forward Always is activated. Message Waiting ( ) - Indicates new voice mail. Headset ( ) - Indicates that the phone is in headset mode. DND ( ) - Indicates DND (Do not disturb) mode. Logged in as ( ) - Indicates that a hot desk us
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5360 IP Phone – User Guide Gadget Sidebar on the 5360 IP Phone The Gadget Sidebar is a vertical bar that runs down the right side of the 5360 IP Phone’s display. The Gadget Sidebar contains a series of icons that provide one-touch access to the most commonly accessed phone applications and features, including HTML applications. The Gadget Sidebar is designed to accommodate up to nine quick launch icons, including the Phone icon, which always returns you to the main phone screen. The Gadget
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5360 IP Phone – User Guide USING APPLICATIONS ON THE 5360 IP PHONE Your 5360 IP Phone provides applications that simplify the use of your phone. This table describes the applications that you may have on your 5360 IP Phone. The associated icon appears on the Gadget Sidebar or as a context icon in the navigation area. Simply touch the Gadget Sidebar icon to open the application. Applications/Icons Function Use the Call History application to display lists of the calls that you have mi
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5360 IP Phone – User Guide Applications/Icons Function Use the Settings application to display and quickly change your phone’s current communications settings. See Using the Settings Application for more information. Settings Provides access to Quick Help and displays a list of the key icons, if Help is available on your phone. Help Provides access to the Clean Mode application that allows the touch screen to be cleaned without activating any features. Clean Mode Accessing You
