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[Standard—Nortel Networks Confidential] viii About this guide Text conventions This guide uses the following text conventions: bold text Indicates the i2004 softkey you need to press Example: Press the Ok softkey. italic text Indicates new terms, document titles Example: See the i2004 Internet Telephone User Guide. Acronyms This guide uses the following acronyms: DHCP Dynamic Host Configuration Protocol DTMF Dual Tone Multi Frequency ERC Express Routing Code ISDN Integrated Services Digital Ne
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[Standard—Nortel Networks Confidential] About this guide ix Related publications Other publications related to the i2004 Internet Telephone User Guide: SIP Multimedia PC Client User Guide SIP Personal Agent User Guide How to get help If you purchased a service contract for your Nortel Networks product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance. If you purchased a Nortel Networks service program, contact Nor
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[Standard—Nortel Networks Confidential] x About this guide NN10042-113
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[Standard—Nortel Networks Confidential] 1 Chapter 1 Setting up and initializing your i2004 Internet Telephone This section describes how to setup and initialize your i2004 Internet Telephone. Tip: Your system administrator must ensure that your network is prepared for you to setup and initialize your i2004 Internet Telephone. Setup: Before you begin Before you begin setting up your telephone, check to see that you have the following components: i2004 Internet Telephone set telephone hands
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[Standard—Nortel Networks Confidential] 2 Chapter 1 Setting up and initializing your i2004 Internet Telephone The following picture shows an i2004 Internet Telephone: 6 Line buttons Hold button Set lamp Goodbye button Primary line button Display 4 softkeys Navigation buttons Handsfree button Headset button Mute button with LED with LED with LED Quick buttons Volume control Installing your i2004 Internet Telephone Warning: Severe damage will occur if this set is plugged into an ISDN connection.
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[Standard—Nortel Networks Confidential] Chapter 1 Setting up and initializing your i2004 Internet Telephone 3 a For a telephone not sharing a LAN access with a PC: Connect one end of the Ethernet cable to the Ethernet plug (identified with a network icon) on the telephone, and the other end to your 10/ 100-BaseT Ethernet jack. b For a telephone sharing a LAN access with a PC: Complete step a and connect one end of a second Ethernet cable to the PC Ethernet port on the back of the telephone and
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[Standard—Nortel Networks Confidential] 4 Chapter 1 Setting up and initializing your i2004 Internet Telephone Initializing your i2004 Internet Telephone Tip: Your i2004 Internet Telephone may be pre-configured or may require a partial or total initialization. Refer to “Initializing options” on page 5. When you power up the i2004 Internet Telephone for the first time, you will see the introduction screen with a flashing Nortel Networks display as shown in the following picture: 06/06 9:31 a
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[Standard—Nortel Networks Confidential] Chapter 1 Setting up and initializing your i2004 Internet Telephone 5 Table 1 Initializing options When you power up your i2004 Internet Telephone ... Then .... if the display shows that the server is go to “Setting DHCP parameters” on unreachable and continuously resets page 77 and follow the steps in the order they appear. 01/01 12:00 am Server unreachable Restarting . . . if the telephone successfully connects to the go to “Step 1: Enter an acti
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[Standard—Nortel Networks Confidential] 6 Chapter 1 Setting up and initializing your i2004 Internet Telephone Table 1 Initializing options When you power up your i2004 Internet Telephone ... Then .... if the telephone successfully connects to the the i2004 has been provisioned but a user server and the display prompts you for your has not been assigned. Go to “Step 2: login id Logging in to your i2004 Internet Telephone” on page 7. 06/06 9:31 am User Login Enter ID and Press Login: > Tom L
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[Standard—Nortel Networks
Confidential]
Part No. NN10042-113
April, 2003
i2004 Internet Telephone
User Guide
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[Standard—Nortel Networks Confidential] ii Copyright © 2003 Nortel Networks All rights reserved. April, 2003. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document
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[Standard—Nortel Networks Confidential] iii Nortel Networks Inc. software license agreement This Software License Agreement (“License Agreement”) is between you, the end-user (“Customer”) and Nortel Networks Corporation and its subsidiaries and affiliates (“Nortel Networks”). PLEASE READ THE FOLLOWING CAREFULLY. YOU MUST ACCEPT THESE LICENSE TERMS IN ORDER TO DOWNLOAD AND/OR USE THE SOFTWARE. USE OF THE SOFTWARE CONSTITUTES YOUR ACCEPTANCE OF THIS LICENSE AGREEMENT. If you do not accept th
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[Standard—Nortel Networks Confidential] iv rights to the software and software documentation are governed by Nortel Networks standard commercial license in accordance with U.S. Federal Regulations at 48 C.F.R. Sections 12.212 (for non-DoD entities) and 48 C.F.R. 227.7202 (for DoD entities). b) Customer may terminate the license at any time. Nortel Networks may terminate the license if Customer fails to comply with the terms and conditions of this license. In either event, upon termination,
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[Standard—Nortel Networks Confidential] i Contents About this guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Text conventions . . . . . . . . . . . . . . . . . . . . . . . . . . .
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[Standard—Nortel Networks Confidential] ii Setting time preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Displaying i2004 information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Resetting your i2004 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Switching the server control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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[Standard—Nortel Networks Confidential] iii Do not Disturb (DND) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 User login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 User logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Appendix A Using the SIP Multimedia PC Client and the i2004 Internet T
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[Standard—Nortel Networks Confidential] iv NN10042-113
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[Standard—Nortel Networks Confidential] v Tables Table 1 Initializing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Table 2 i2004 quick buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Table 3 Alphanumeric dialing exercise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Table 4 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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[Standard—Nortel Networks Confidential] vi Tables NN10042-113
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[Standard—Nortel Networks Confidential] vii About this guide Welcome This guide describes how to setup and get started using your Nortel Networks i2004 Internet Telephone. Topics include: Setting up and initializing your i2004 Internet Telephone Introducing the i2004 Internet Telephone Configuring the i2004 Internet Telephone Making calls Managing your calls Advanced features and services For a brief overview of how to use the SIP Multimedia PC Client to control your i2004 Interne