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Warranty and
Support Guide
1 Year Parts Replacement on Hardware with Available Shipment
of Replacement Parts — The award-winning Easy Access Design
makes it easy!
1 Year Hardware Technical Support
IMPORTANT NOTE
At Hewlett-Packard we take pride in our ability to service your needs. We have specialists
available to help you with your technical support questions as they arise via the Web or
phone (see Contact Numbers chart within this document). We want to make sure that your
sup
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Where to Get Help Follow these steps when you need help: Support Web site 1 Check the setup poster for help with setting up and using http://www.hp.com/support your PC. 2 For faster help, be sure to register your Compaq Presario Registration Web site home PC on the Web at: http://register.hp.com http://register.hp.com 3 For help online, go to the Customer Care Center Web site at http://www.hp.com/support for technical information or to get software updates. 4 If you have not s
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Warranty and License Information Problems? HP Will Help To Our Valued Customer Your new Compaq Presario computer is built to work right Congratulations on your decision to purchase a Compaq Presario PC! During development, the Compaq Presario must now — and for many years to come. But it is a complex, powerful machine, and sometimes things go wrong. If pass extensive quality tests to meet the rigorous standards that have made Compaq famous for quality and reliability. that happens to you
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HP MAKES NO OTHER EXPRESS WARRANTY OR HP is not responsible for any tariffs or duties that may be CONDITION WHETHER WRITTEN OR ORAL AND HP incurred in transferring the products. Transfer of the products EXPRESSLY DISCLAIMS ALL WARRANTIES AND may be covered by export controls issued by the United CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. States or other governments. TO THE EXTENT ALLOWED BY THE LOCAL LAW OF This Limited Warranty applies only to HP-branded and JURISDICTIONS OUTSIDE THE
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During the Limited Warranty Period, HP will, at its discretion, Exclusive Remedy repair or replace any defective component. All component TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, parts or hardware products removed under this Limited THESE TERMS AND CONDITIONS CONSTITUTE THE Warranty become the property of HP. In the unlikely event COMPLETE AND EXCLUSIVE WARRANTY AGREEMENT that your HP Hardware Product has recurring failures, HP, at BETWEEN YOU AND HP REGARDING THE HP HARDWARE its
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HP may, at its sole discretion, determine if on-site warranty Limited Warranty Period service is required. For example, in many cases, the defect The Limited Warranty Period for an HP Hardware Product is can be fixed by the use of a Customer Self Repair (CSR) a specified, fixed period commencing on the date of part that you are required to replace yourself based on purchase. The date on your sales receipt is the date of instructions and documentation provided by HP. You are purchase unl
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Mail-in Warranty Service Service Upgrades Your HP Limited Warranty may include a mail-in warranty HP has a range of additional support and service coverage service. Under the terms of mail-in service, you will be for your product that can be purchased locally. However, required to ship your HP Hardware Product to an authorized some support and related products may not be available in service location for warranty repair. You must prepay any all countries/regions. For information on avai
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EXCEPT AS PROVIDED IN THE APPLICABLE SOFTWARE HP’s only warranty obligations with respect to software END-USER LICENSE OR PROGRAM LICENSE AGREEMENT, distributed by HP under the HP brand name are set forth OR IF OTHERWISE PROVIDED UNDER LOCAL LAW, in the applicable end-user license or program license SOFTWARE PRODUCTS, INCLUDING ANY SOFTWARE agreement provided with that software. If the removable PRODUCTS, FREEWARE (AS DEFINED BELOW) OR THE media on which HP distributes the software proves to
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1. GRANT OF LICENSE. HP grants you the following Contacting HP rights provided you comply with all terms and conditions If your product fails during the Limited Warranty Period and of this EULA: the suggestions in the product documentation do not solve a. Use. You may use the Software Product on a single the problem, you can receive support by doing the computer (“Your Computer”). If the Software Product is following: provided to you via the internet and was originally licensed Loca
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3. ADDITIONAL SOFTWARE. This EULA applies to updates 9. DISCLAIMER OF WARRANTIES. TO THE MAXIMUM or supplements to the original Software Product provided by EXTENT PERMITTED BY APPLICABLE LAW, HP AND ITS HP unless HP provides other terms along with the update or SUPPLIERS PROVIDE THE SOFTWARE PRODUCT “AS IS” supplement. In case of a conflict between such terms, the AND WITH ALL FAULTS, AND HEREBY DISCLAIM ALL other terms will prevail. OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLI
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12. COMPLIANCE WITH EXPORT LAWS. You shall comply 15. ENTIRE AGREEMENT. This EULA (including any with all laws and regulations of the United States and other addendum or amendment to this EULA which is included countries (“Export Laws”) to assure that the Software Product with the HP Product) is the entire agreement between you is not (1) exported, directly or indirectly, in violation of and HP relating to the Software Product and it supersedes Export Laws, or (2) used for any purpose proh
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DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Hewlett-Packard Company Manufacturer’s Address: 10500 Ridgeview Court Cupertino, CA 95014 declares that the product(s) Product: Personal computer Model Number(s): S0000, SR1000, SA4000, m000, m1000, m5000, d1000, a000, t000, x5000, w1000 series, a1000, t3000, d4000, w5000, m7000 Product Options: All conforms to the following Product Specifications: Safety: IEC 60950: 1999 / EN60950
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Operating Specifications Electrical ratings: AC INPUT 100–127V, 4A or 6A* 200–240V, 2A or 3A* 50/60 Hz Operating temperature: 5° to 35° C Storage temperature: –30° to 65° C Operating humidity: 15 to 80% @ 26° C Operating altitude: 0–2286 m Storage altitude: 0–4572 m * Refer to your PC’s ratings label located on the back of the PC to determine exact electrical rating. Regulatory and Safety Information WARNING: Text set off in this manner indicates Australia Telecom
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For automatically initiated calls to the same • Additional Safety Information number: This product has not been evaluated for connection to an (a) There shall be no more than 10 call attempts to the “IT” power system (an AC distribution system with no direct same number within any 30-minute period for a single connection to earth, according to IEC 60950). manual call initiation. AC Power Safety Warning and WARNING: Install the computer near an (b) The equipment shall be on the hook
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Laser Safety Statement Class 1 LED Product The CD and DVD drives contain a laser system and are classified as a “Class 1 Laser Product” under a U.S. Department of Health and Human Services (DHHS) 7 Radiation Performance standard according to the Radiation Control for Health and Safety Act of 1968. 6 Should the unit ever require maintenance, contact an 5 authorized service location. 4 WARNING: Use of controls, adjustments, or 3 performance procedures other than those 1 2 specified i
