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Service Guide
Gateway M275
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Contents Replacing Gateway M275 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Identifying the convertible tablet PC model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Identifying components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Preparing your work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
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ii www.gateway.com
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Replacing Gateway M275 Components Important This service guide is not intended to be provided to individual users or consumers. It cannot be provided to anyone other than an authorized service provider. Use this service guide to help plan maintenance tasks for the Gateway M275 convertible tablet PC. All tasks covered in this guide can be performed by an authorized field technician without jeopardizing the tablet PC’s warranty. 1
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Replacing Gateway M275 Components Important For information on the convertible tablet PC’s general maintenance, technical support, safety notices, and regulatory notices, see the Gateway user guide. Tips & Tricks If you have suggestions regarding the content of this guide, send an e-mail with the subject “Service Guide Comments” to channel.services@gateway.com. Identifying the convertible tablet PC model The label on the bottom of the convertible tablet PC contains information that identifi
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Identifying components Identifying components Where screw measurements are shown, the first number indicates screw head width, and the second number indicates screw length. Use this chart to identify the main components of the convertible tablet PC. For a complete list of replaceable parts, see “Contents” on page i. LCD panel assembly (see page 33) Keyboard cover (see page 18) Keyboard (see page 20) Palm rest assembly (see page 51) Cooling assembly (see page 60) Modem (see page 66) System boar
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Replacing Gateway M275 Components Preparing your work space Before performing maintenance on the convertible tablet PC, make sure that your work space and the convertible tablet PC are correctly prepared. ■ Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work mat. ■ Use a stable and strong table, and make sure that the table top is large enough to hold each component as you remove it. ■ Use bright lighting to make part identification easier. ■ Keep your work surface free
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Preventing static electricity discharge Preventing static electricity discharge Important Before performing maintenance on the convertible tablet PC, you should read and understand the information in this section. The components inside your convertible tablet PC are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your convertible tablet PC and unplug the power cord, mo
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Replacing Gateway M275 Components Preparing the convertible tablet PC Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off the convertible tablet PC, remove the battery, and unplug the power cord, modem cable, and network cable before opening the case. Replace the cover before you restore power or reconnect the modem and network cables. To prepare the convertible tablet PC for maintenance: 1 Make sure that the CD or DVD drive is empty. 2 Disconnect all periph
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Preparing the convertible tablet PC Removing the battery To remove the battery: 1 Turn the convertible tablet PC over so the bottom is facing up. 2 Slide the battery lock to the unlocked position. Battery latch Battery Battery lock 3 Slide the battery release latch and lift the battery out of the bay. www.gateway.com 7
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Replacing Gateway M275 Components Replacing the pen point Normal use wears down the pen’s point, so the pen ships with extra points and a replacement tool. To replace the pen point: 1 Use the replacement tool to grab the old point and pull it out of the pen. 2 Insert a new point and apply slight pressure to set it in place. www.gateway.com 8
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Replacing the hard drive kit Replacing the hard drive kit Tools you need to complete this task: Phillips #0 screwdriver Screws removed during this task: 2 chrome 2.5 × 6 mm (hard drive kit) Hard drive kit www.gateway.com 9
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Replacing Gateway M275 Components To replace the hard drive kit: 1 Complete the steps in “Preparing the convertible tablet PC” on page 6. 2 Remove the two screws securing the hard drive kit to the convertible tablet PC. Screws Tips & Tricks Use a magnetic screwdriver or turn the convertible table PC over to remove the screws. 3 Slide the hard drive kit out of the convertible tablet PC. www.gateway.com 10
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Replacing the hard drive kit Important If your new hard drive does not include the hard drive kit bracket, complete the steps in “Replacing the hard drive in the hard drive kit” on page 12 before proceeding. 4 Slide the new hard drive kit into the convertible tablet PC. 5 Replace the screws that secure the hard drive kit to the convertible tablet PC. www.gateway.com 11
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Replacing Gateway M275 Components Replacing the hard drive in the hard drive kit Tools you need to complete this task: Phillips #0 screwdriver Screws removed during this task: 2 chrome 2.5 × 6 mm 2 chrome 2.5× 6mm (hard drive kit) (hard drive) To replace the hard drive in the hard drive kit: 1 Complete the steps in “Preparing the convertible tablet PC” on page 6. 2 Remove the hard drive kit by following the instructions in “Replacing the hard drive kit” on page 9. 3 Remove the two screws that
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Replacing the hard drive in the hard drive kit 4 Remove the bracket from the old drive. 5 Insert the new drive into the bracket so the screw holes line up. 6 Replace the two screws that secure the bracket to the drive. 7 Slide the hard drive kit into the convertible tablet PC. 8 Replace the screws that secure the hard drive kit to the convertible tablet PC. www.gateway.com 13
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Replacing Gateway M275 Components Replacing the optical drive Important Install only a Gateway M275 optical drive in the optical drive bay. Tools you need to complete this task: Phillips #0 screwdriver Screws removed during this task: 1 chrome 2.5× 6mm (optical drive) To replace the optical drive: 1 Complete the steps in “Preparing the convertible tablet PC” on page 6. www.gateway.com 14
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Replacing the optical drive 2 Remove the optical drive latch screw, then slide the optical drive release latch next to the optical drive screw. Screw 3 Slide the old drive out of the convertible tablet PC. 4 Slide the new drive into the convertible tablet PC. Installing the optical drive repositions the optical drive release latch. 5 Replace the optical drive latch screw. www.gateway.com 15
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Replacing Gateway M275 Components Replacing the hinge cover Tools you need to complete this task: Flat-blade driver Scribe or non-marring tool - OR - Phillips #0 screwdriver Screws removed during this task: 1 chrome 2.5 × 5 mm (hinge cover) To replace the hinge cover: 1 Complete the steps in “Preparing the convertible tablet PC” on page 6. 2 Turn the convertible tablet PC over so the top is facing up. 3 Remove the hinge cover screw from the back of the hinge. Screw www.gateway.com 16
