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HP ENVY m6 Sleekbook
HP ENVY Touchsmart m6 SleekBook
HP ENVY TouchSmart m6 Ultrabook
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.
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© Copyright 2013 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 6 Display ................................................................................................................................... 6 Top ..............................................................................
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Service cover .......................................................................................................... 30 Battery ................................................................................................................... 32 RTC battery ............................................................................................................ 33 Hard drive ............................................................................................................. 34 S
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7 Backup and recovery ...................................................................................................... 76 Backing up your information .................................................................................................... 76 Performing a system recovery .................................................................................................. 77 Using the Windows recovery tools ...........................................................................
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viii
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1 Product description Category Description Intel AMD models models Product Names HP ENVY TouchSmart m6 Ultrabook √ HP ENVY TouchSmart m6 Sleekbook √ HP ENVY m6 Sleekbook √ Processors Intel® Core™ i7-4500U (1.8 GHz, turbo up to 3.0 GHz) 1600 MHz/4 √ MB Cache, Dual 15W Intel Core i5-4200U (1.6 GHz, turbo up to 2.6 GHz) 1600 MHz/3 √ MB Cache, Dual 15W Intel Core i3-4010U (1.7 GHz), 1600 MHz/3 MB L3, Dual 15W √ AMD® A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, DDR3L-1333MH) √ Quad 25W Chipset Inte
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Category Description Intel AMD models models Memory Supports up to 16 GB max system memory (DDR3L-1600MHz Dual √ Channel Support) in the following configurations: 16384 MB (8192 MB x 2) ● 12288 MB (8192 MB +4096 MB) ● 8192 MB (8192 MB x 1) ● 8192 MB (4096 MB x 2) ● 6144 MB (2048 MB x 1 + 4096 MB x 1) ● 4096 MB (4096 MB x 1) ● 4096 MB (2048 MB x 2) ● Supports up to 8 GB max system memory (DDR3L-1333MHz at 1.35V √ Dual Channel Support (DDR3L-1600 downgrade to DDR3L-1333)) in the following config
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Category Description Intel AMD models models Supports Intel Wireless Display (WiDi/WiFi Direct support) √√ 2 WLAN antennas built into display assembly √√ Supports the following WLAN formats: √ Intel Wireless-N 7260BN 802.11 bgn 2x2 WiFi + BT 4.0 combo ● Adapter Ralink RT3290LE 802.11bgn 1x1 Wi-Fi + BT 4.0 Combo Adapter ● Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi + BT 4.0 ● Combo Adapter Qualcomm QCA9565 802.11bgn 1x1 Wi-Fi + BT4.0 Combo ● Adapter Broadcom 4352 + Bluetooth combo w/
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Category Description Intel AMD models models Ports 3-pin AC Smart Pin adapter plug √√ ● Audio-in (mono microphone)/Audio-out (stereo headphone) ● combo jack, supports jack detection HDMI version 1.4 supporting 1920 ×1200 @ 60Hz ● RJ-45 (Ethernet, includes link and activity lights) ● USB 3.0 port ● USB 2.0 port ● Keyboard/pointing Full-size, backlit, island style keyboard with numeric keypad √√ devices TouchPad with multi-touch gestures and image sensors √√ Support Windows 8 Modern TouchPad Ges
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Category Description Intel AMD models models Operating system Preinstalled: √√ Windows 8.1 (64 bit) ● Windows 8 (64 bit) ● Windows 8 Standard ● Windows 8 Professional ● Serviceability End-user replaceable parts: √√ ● Memory ● Hard drive ● AC adapter ● Battery ● MiniCard components 5
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2 External component identification Display Component Description (1) Internal microphones (2) Record sound. (2) Webcam light On: The webcam is in use. ● Off: The webcam is not in use. ● (3) HP TrueVision HD Webcam Records video, captures still photographs, and provides access to video conferences and online chat by means of streaming video. To use the webcam, from the Start screen, type c, and then select CyberLink YouCam from the list of applications. 6 Chapter 2 External component identific
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Component Description (4) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. (5) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). NOTE: To set up a WLAN and connect to the Internet, you need a broadband modem (either DSL or cable) (purchased separately), high-speed Internet service purchased
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Top TouchPad Component Description (1) TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. (2) Left TouchPad button Functions like the left button on an external mouse. (3) Right TouchPad button Functions like the right button on an external mouse. 8 Chapter 2 External component identification
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Lights Component Description (1) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickl
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Buttons and speakers Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will result in the loss of unsaved information. If the computer has stopped responding and Microsoft® Windows® shutdown procedures are ineffective, pr
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Keys Component Description (1) esc key Reveals system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with the b key or the esc key. (3) Windows key Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again will return you to the previous screen. (4) Action keys Execute frequently used system functions. (5) num lock key Controls the function of the integra
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Left side Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) HDMI port Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component, or a high-speed HDMI device. (3) USB 3.0 charging (powered) port Connects an optional USB device. USB charging ports allow
