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Notice This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples he
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Technology Codes HP does not change the name of a product every time the product’s technology changes. While this helps ensure continuing market momentum for HP products, it complicates technology deployment and support processes. To help solve this problem, HP has added a technology code to the serial number of each of its products. Since the BIOS must be matched to the notebook’s hardware, the same code is used for the BIOS and the hardware. This manual refers to technology code differen
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Contents Product Information ......................................................................................................... 7 Notebook Features ........................................................................................................................... 7 Operating the Notebook ................................................................................................................. 12 Turning the Notebook On and Off ...........................................
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Reference Information.................................................................................................... 55 Password Removal Policy.............................................................................................................. 55 Hewlett-Packard Display Quality Statement.................................................................................. 55 Figures Figure 1. Front View.............................................................................
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Product Information This section introduces the notebook and its components, and briefly describes basic operation. Notebook Features Figure 1. Front View 1. One-Touch buttons (programmable). 8. Volume controls (selected models). 2. Power button. 9. Mute button and indicator light (selected models). 3. Keyboard status lights: Caps Lock, Num Lock, 10. Removable DVD or DVD/CD-RW drive. CD or DVD drive activity. 11. CD/DVD eject button. 4. Touch pad/scroll pad on-off button (with
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Figure 2. Back View 15. AC adapter jack. 24. IEEE 1394 connector (selected models). 16. Parallel port (LPT1) (colored burgundy). 25. SD-MMC Card slot. 17. External monitor (VGA) port (colored blue). 26. PC Card slot (Type II). 18. Universal serial bus (USB) ports (2). 27. PC Card eject button. 19. S-video (TV out) port (colored yellow) (selected 28. Hard disk drive. models). 29. Wireless on-off button and indicator light 20. Reset switch. (selected models). 21. Kensington lock sl
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Figure 3. Bottom View 32. Infrared port (selected models). 37. Docking port. 33. Battery. 38. Mini-PCI cover (no user- replaceable parts inside). 34. CD/DVD drive latch. 39. Hard disk drive retaining screws. 35. RAM cover. 36. Battery latch. zt1000/xz300 and xt1500 Series Product Information 9 Troubleshooting and Self-Repair Guide
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Figure 4. Main Status Lights 1. Hard disk drive activity. • On: the notebook is accessing the hard disk drive. 2. Power mode. • Green: the notebook is on (even if the display is off). • Amber: the notebook is on standby. • Off: the notebook is off or in hibernation. 3. Battery charge status. • Green: the AC adapter is connected and the battery is fully charged. • Amber: the AC adapter is connected and the battery is charging. • Red: the AC adapter is connected and the battery has a
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Figure 5. Keyboard Status Lights 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.) 3. CD/DVD drive activity. The drive is active. Figure 6. Multimedia Buttons and Status Panel (selected models) 1. MP3 player launch button. 5. Status panel. 2. Previous track button. 6. Play/Pause button. 3. Next track button. 7. Stop button. 4. Status panel button. 8. Multimedia power switch and indicator light.
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Operating the Notebook Note This manual describes the notebook in its original factory configuration, with all settings at their default values. Turning the Notebook On and Off Power mode To enter this mode To turn on again On Press the power button. Power mode status light is green. Standby Click Start, Turn Off Computer, Press the power button to Maintains current session in RAM. Stand By. quickly resume your Turns off the display and other components. –or– session. Saves signi
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Resetting the Notebook If Windows or the notebook stops responding and you cannot turn the notebook off, try the following in the order listed. Press the power button to restart. • Press Ctrl+Alt+Del, then click Shut Down, Turn Off. • Press and hold the power button for about four seconds, until the display turns off. • Use a pen or straightened paper clip to press the reset switch on the back of the notebook. Figure 7. Pressing the Reset Switch Changing the Boot Device The notebook n
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Hardware Specifications The specifications shown below are subject to change. For the latest specifications, see the HP Notebook Web site (www.hp.com/notebooks). Physical Attributes Dimensions: 14.1-in models: 330 × 278.3 mm (12.99 × 10.94 in). 15-in models: 330 × 278.3 mm (12.99 × 10.94 in). Thickness varies across unit. Weight varies with configuration, vendor components, and manufacturing options and processes. Minimum weight (14.1-in model): 2.7 kg (5.9 lb). Processor and Intel Mob
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Wireless LAN Radio: IEEE 802.11b, WECA Wi-Fi compliant, direct-sequence spread-spectrum. (selected models) Operating frequency: 2.5-GHz ISM band, exact frequencies and channels depend on country. Raw data rate: 1, 2, 5.5, or 11 Mbps. Transmitter output: 15 dBm typical (approx. 30 mW), 16 dBm max (approx. 40 mW). Receiver sensitivity: –84 dBm typical. Range: up to 100 m (300 ft) or more, depending on environment and conditions. On-off button and indicator. Mini-PCI interface. Input/Outp
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Troubleshooting and Diagnostics This section contains solutions to several types of problems you may encounter when using the notebook. Try the solutions one at a time, in the order in which they are presented. You can also find technical tips and software updates for the notebook at the HP Business Support Web site (www.hp.com/go/bizsupport). Audio Problems If no sound is audible • Press Fn+Page Up several times. • If available, press the rear volume control several times. • Click the
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CD and DVD Problems If you can’t boot from a CD in the DVD/CD-RW drive • Make sure the CD is bootable, such as the Recovery CDs. • Make sure the DVD/CD-RW drive is selected as the boot device—see “Changing the Boot Device” on page 13. • Restart the notebook. • Test the DVD/CD-RW drive with the e-DiagTools diagnostics— see “Using the e-DiagTools Diagnostic Tests” on page 31. If a CD or DVD plays erratically • Dirt or smudges can cause a disk to skip. Clean the disk with a soft cloth. If
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If a DVD movie doesn’t fill the screen • Each side of a double-sided DVD has a different format (standard or widescreen). In widescreen format, black bands appear at the top and bottom of the screen. To view the standard format, flip the disk over and play the other side. If a DVD doesn’t play with two displays • If both displays are active, press Fn+F5 to switch to one display. • If you’re using both displays, the DVD image will not appear on any display set up as “secondary.” Click Star
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• Test the display with the e-DiagTools diagnostics— see “Using the e-DiagTools Diagnostic Tests” on page 31. If one or more display pixels look bad TFT display manufacturing is a highly precise but imperfect technology, and manufacturers cannot produce displays that are cosmetically perfect. Most, if not all, TFT displays exhibit some level of cosmetic imperfection. These cosmetic imperfections may be visible under varying display conditions, and can appear as bright, dim, or dark spots.
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• Test the hard disk drive with the e-DiagTools diagnostics—see “Using the e-DiagTools Diagnostic Tests” on page 31. • If necessary, format the hard disk and reinstall the original factory software—see “Recovering the Factory Software Installation” on page 35. If the hard drive’s reported capacity is less than its actual size • The hard disk drive is preconfigured to allocate some space to diagnostic software, which is used for support and service of your notebook. This part of the hard dr
