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®
FaxFinder
V.34 Fax Servers
Models: FF120
FF220
FF420
FF820
Administrator User Guide
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® FaxFinder Administrator User Guide S000405E, Version E Models: FF120, FF220, FF420, and FF820 Copyright © 2008, by Multi-Tech Systems, Inc. This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any p
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CONTENTS CHAPTER 1 – PRODUCT DESCRIPTION & SPECIFICATIONS ............................................................... 4 Product Description ................................................................................................................................... 4 Safety Warnings ........................................................................................................................................ 6 Technical Specifications ....................................
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Chapter 1 – Product Description & Specifications Product Description This manual describes four Multi-Tech V.34 fax servers: the FF120 1-Port FaxFinder unit, the FF220 2- Port FaxFinder unit, the FF420 4-Port FaxFinder unit, and the FF820 8-Port FaxFinder unit. All four of these units are complete, economical, easy-to-use network fax servers. With any of these units, you can receive faxes as emails and send faxes from any application that can print. The FF120/220/420/820 1 FaxFinder
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Chapter 1: Product Description and Specifications The FF420 and FF820 are both housed in chassis of the same size and shape. Similarly, the FF120 and FF220 are both housed in a chassis of the same size and shape, a chassis smaller and differently shaped than that for the FF420/820. The FaxFinder product consists of the hardware unit, server software pre-installed on the hardware unit, server management software (the Device Manager program), and a suite of client software programs (the m
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Chapter 1: Product Description and Specifications Safety Warnings Telecom 1. Never install telephone wiring during a lightning storm. 2. This product must be disconnected from power source and telephone network interface when servicing. 3. This product is to be used with UL and cUL listed computers. 4. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. 5. Use caution when installing or modifying telephone lines.
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Chapter 1: Product Description and Specifications Technical Specifications The FaxFinder models meet the following specifications: FF120/220 FF420/820 Connectors RJ11 Line Jacks (1 or 2), Console RJ11-Line Jacks (4 or 8), RJ45 - Serial Port for RJ45-to-RS232 Ethernet Jack configuration/debug connection, Ethernet RJ48 connector, and Locking Screw on the Power Jack. Size 6.4” W x 6.0” L x 1.2” H 17.3” W x 1.7” H x 8.4” L 16.3 cm x 15.2 cm x 3.0 cm 43.9 cm x 4.3 cm x 21.3 cm Weight
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Chapter 1: Product Description and Specifications Related Manuals Each FF-120/220/420/820 FaxFinder unit comes with 4 manuals that serve different purposes (see table below). In addition, several FaxFinder Reference Guides are available on the Multi-Tech web site and they describe use of a FaxFinder in conjunction with PBXs of various brands and models. Title Format Purpose Administrator User Guide on CD Presents comprehensive info about FaxFinder (this manual) unit, server software, & c
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Chapter 2: Installation Chapter 2 – Installation Introduction This chapter shows you how to set up your Multi-Tech Model FF120/220/420/820 FaxFinder. The setup process includes both cabling of the FaxFinder unit and configuration of the FaxFinder server software. The FaxFinder server software resides on the FaxFinder unit and does not need to be installed. PBX Compatibility Before proceeding with cabling or software installation, you should confirm that the telephony equipment with wh
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Chapter 2: Installation Mechanical Mounting The FF120/220 FaxFinder comes with chassis screw holes to facilitate attaching it to a flat surface. The FF420/820 are table-top units that can also be rack-mounted. Rack-mounting hardware is included. Multi-Tech Systems, Inc. FaxFinder Admin User Guide 10
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Chapter 2: Installation Quick Hookup FF120/220 FaxFinder FF-120/220 Hookup Cabling to computer running terminal software. Cabling to telco POTS lines For debugging purposes only. or PBX station ports. Power Cable Connector at FaxFinder: RJ-45. Receptacle Connector at computer: DB-9. CONSOLE LINE 1 LINE 2 LAN 1 RESET Reset Cabling to your IP network. Line 2 appears Switch RJ-45 connector. on FF220 only. FF420/820 FaxFinder Hookup: FF-420/820 Cabling to computer running Grounding
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Chapter 2: Installation Earth Grounding for FF420/820 Product Ground Screw Ground Wire: Size 18AWG FF-420/820 or thicker Unit Earth Ground Screw: Connected to Permanent Earth Ground of Building’s Grounding connectors Electrical System must be secured permanently to product ground screw and earth ground screw. GND Multi-Tech Systems, Inc. FaxFinder Admin User Guide 12
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Chapter 2: Installation FaxFinder Operating Modes The FaxFinder Fax Server provides two-way fax service to PC client users on an Ethernet network. For outgoing service, users send faxes by using the Print command of any application program and selecting the FaxFinder as the target Printer. For incoming fax service, the FaxFinder converts the incoming faxes into graphic files that are sent as email attachments to fax recipients on the Ethernet network. FaxFinder Operating Modes Automate
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Chapter 2: Installation Installation Overview Part A: Cabling – Connecting the FaxFinder to Power, Phone Lines, and Ethernet Summary: Place the FaxFinder in a convenient location, and then connect it to your AC power outlet and Ethernet. 1. Connect FaxFinder to AC Outlet. A. FF120/220 Power. Plug the DC power transformer into a power outlet or power strip. Secure the other end to the Power Receptacle on your FF120/220 FaxFinder. Secure the power cord to the connector with the lock nut.
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Chapter 2: Installation 2. Verify Powering. Status LED FF-120/220 Line 1 Line 2 LAN 1 Power Status CF LNK 100 TD RD TR TD RD TR CD CD Power LED Status LED R Power Status Ethernet Modem 1 Modem 2 Modem 3 Modem 4 Modem 5 Modem 6 Modem 7 Modem 8 LNK IOO TD RD CD RD CD RD CD TD RD CD TD RD CD TD RD CD TD RD CD TD RD CD TD TD FF-420/820 Power LED After power is applied, the Power LED comes on immediately but there is a 4-second delay before the Status LED comes on. In normal operation, the St
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Chapter 2: Installation Part B: Connecting to Telephony Service The FaxFinder can either be connected to a PBX (for use in Automated Routing Mode) or to POTS lines (for use in Manual Routing Mode). Connection for Connection for Automated Routing Mode Manual Routing Mode Plug one end of the phone cable into the Plug one end of the phone cable into the FaxFinder’s LINE jack and the other into an FaxFinder’s LINE jack and the other end into available Station Port on the PBX. your stand
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Chapter 2: Installation Part C: Installing the Software There are two programs to install for configuring and using the FaxFinder unit. The Device Manager software is for the Administrator and primarily deals with the setup and logging functionality. The second is the Client software that is for general use of the FaxFinder, but it needs to be associated with a FaxFinder unit for proper operation. Installing the Device Manager software A. Insert the FaxFinder Product CD into the CD-ROM dr
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Chapter 2: Installation C. Select the location where you would like the software to install. Click Next. D. The software is ready to be installed. Click Install. Multi-Tech Systems, Inc. FaxFinder Admin User Guide 18
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Chapter 2: Installation E. When the installation is completed, click Finish. Installation of the Device Manger software is complete. You may now move ahead and set up your FaxFinder unit using the Device Manager software, or continue with the Client software installation below. Multi-Tech Systems, Inc. FaxFinder Admin User Guide 19
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Chapter 2: Installation Installing the Client software A. Insert the FaxFinder Product CD into the CD-ROM drive of the client PC. If the CD does not auto start, use Windows Explorer to navigate to your CD drive and launch the installation program by double-clicking on cd_start.exe file on the CD. From the menu presented, click the Software button. From the new screen presented, select the Client Software button to install the Multi-Tech FaxFinder Client software for using the FaxFinder u
