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Zoom
CableModem
USE R ’S MANUAL
Zoom USB Cable Modem
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NOTICE This document contains proprietary information protected by copyright, and this User’s Manual and all the accompanying hardware, software, and documentation are copyrighted. All rights are reserved. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty and repre- sentation, either implied or expressed,
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Contents GETTING STARTED ............................................................... 1 CABLE MODEM SERVICE ........................................................... 1 SYSTEM REQUIREMENTS........................................................... 2 WHAT YOU WILL NEED FOR INSTALLATION................................... 2 1. INSTALLING YOUR CABLE MODEM....................................... 5 CONTACTING YOUR CABLE COMPANY ........................................... 5 MAKING THE CONNECTIONS ..
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Getting Started ® Your Zoom USB (Universal Serial Bus) Cable Modem is designed to connect your personal computer to the Internet through the same cable that you use for television reception. A cable modem provides several advantages over traditional dial- up analog modems: • Transmission speeds are much faster. Because of the increased speed of a cable modem, you can enjoy faster, more productive Internet sessions. • A cable modem frees up your phone line, so you don’t miss phone calls or have t
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System Requirements ® • A computer running Windows 98, Windows Me (Millennium Edition), or Windows 2000. • A USB port on your computer. If you do not have one, you will need to acquire a USB expansion card and install it in an available PCI slot. What You Will Need For Installation In addition to this manual, check to see that your package includes the following items. If you are missing any item, contact your dealer. • Zoom Cable Modem • 6-foot USB cable • Power adapter • CD-ROM or floppy diske
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In addition to the items packaged with your modem, you will need the following items to complete your installation. • Cable modem service provided by your cable company. The service must be DOCSIS (Data Over Cable Service Interface Specification) compatible. • A power outlet. • A cable TV outlet. • The proper length of 75-ohm coaxial cable to reach between your cable modem and the cable outlet Note: Because there is great variety in the way cable is installed, Zoom does not provide a coaxial cab
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4 Zoom USB Cable Modem User’s Manual
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1 Installing Your Cable Modem Note: If your cable company provides you with an installation procedure, follow it instead of the procedure described in this chapter. This chapter illustrates a typical cable installation in your home or office and describes how to connect the Zoom Cable Modem to your computer. Installation consists of a few simple steps: 1. Requesting cable modem service from your local cable company. 2. Connecting the modem and installing the USB driver. 3. Configuring your compu
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The diagram below shows a typical cable modem installation. The cable modem should be placed on a port of the first splitter inside your home or office, and should be kept on a separate circuit from your cable television service. It is possible that the signal coming from the cable modem back to the cable provider’s central office may interfere with signals from the TV set-top box for Pay Per View or Video on Demand services. If this happens, install a high-pass filter at the input of the 2:1 sp
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Making the Connections Connecting your cable modem is simple. Typical connections are shown below. Coaxial cable Power adapter USB cable (Do not connect until after you install the driver) CAUTION Locate the modem so that there is one inch of free space between its top and sides and any other device or the wall. This free space will ensure proper air circulation. Do not block the vents in any way. Failure to allow proper air circulation can result in serious damage to the cable modem.
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Multiple USB-compatible devices can share one USB port through the use of a hub or splitter cables. Because the Zoom USB Cable Modem is a high-speed network device, we advise against sharing its USB port with low-speed peripherals such as keyboards, printers, or joysticks. However, you can share the port with other high-speed devices such as external CD-ROM drives. All connections are made on the rear panel of the modem as shown below. Cable and Power Connections DO NOT connect the USB cable unt
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After the modem completes a self-test, it synchronizes with the cable network. During this process, the SYNC light blinks, rapidly at first, then slowly. The USB and ACT lights may flicker briefly. Note: Synchronization may take several minutes. When the process is complete, the SYNC light becomes steady On. For details on the front panel lights and their modes, see Appendix A on page 23. Now follow the steps below to install the driver. USB Cable Modem Driver Installation Restart your computer.
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When the Zoom Cable Modem Driver Installation screen 5 reappears, click the Close box to exit. Shut down your computer and complete the following steps to 6 connect the USB cable and finish the installation. USB Cable Connection Note: The driver must be installed before you connect the USB cable. Connect the USB cable from your modem to your computer. 1 The USB light on the modem’s front panel will go on, indicating that the modem and the computer’s data interface are linked. If the light doe
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Windows 98/Me Network Settings To configure network settings on a computer running Windows 98/Me, follow these steps. Note: The dialog boxes shown below are representative of a typical computer. Individual computer dialog boxes may vary. From your computer’s desktop, click Start | Settings | 1 Control Panel, and then double-click the Network icon. The Network dialog box appears. Click the Configuration tab. A list of installed network components is displayed. If you see a line that includes TCP/
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In the Network dialog box, if TCP/IP is not listed, click the 2 Add button. In the Select Network Component Type dialog box, click to 3 highlight Protocol and then click Add. In the Select Network Protocol dialog box, under 4 Manufacturers, click to highlight Microsoft. Under Network Protocols, click to highlight TCP/IP. Then click OK. 12 Zoom USB Cable Modem User’s Manual
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In the Network dialog box there should now be an entry for 5 TCP/IP. (Click NO if you are asked to restart your computer.) Highlight TCP/IP and click Properties. Installing Your Cable Modem 13
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The TCP/IP Properties dialog box is displayed. In the IP 6 Address tab, click Obtain an IP address automatically. 14 Zoom USB Cable Modem User’s Manual
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Click the WINS Configuration tab. Click Use DHCP 7 for WINS Resolution and click OK. The Network dialog box from Step 1 is displayed again. 8 Make sure TCP/IP is highlighted, and click OK to enable your settings. If prompted, insert the Windows 98/Me CD-ROM and 9 click OK. If prompted, restart the computer. 10 You have configured your network settings successfully. Now proceed to Chapter 2, Configuring Your Browser, on page 19. Installing Your Cable Modem 15
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Windows 2000 Network Settings To configure network settings on a computer running Windows 2000, follow these steps. Note: The dialog boxes shown below are typical. Individual computer dialog boxes may vary. From your computer’s desktop, click Start | Settings 1 | Network and Dial-Up Connections. The Network and Dial-Up Connections window is 2 displayed. Right-click the Local Area Connection icon, and click Properties. The Local Area Connection Properties dialog box appears. 3 You see a list o
