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The Document Company
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DocuPrint C6
Inkjet Printer
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Xerox Corporation ©1999 by Xerox Corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted. Xerox and all Xerox products mentioned in this publication are trademarks of Xerox Corporation. XEROX The Document Company, the stylized X and all Xerox product names are trademarks of XEROX CORPORATION. Other product names used herein are trademarks of their respec
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Customer Support To resolve problems with your printer, follow the suggestions that are provided in Chapter 4, Troubleshooting the Printer. If you are unable to solve a DocuPrint C6 problem using this guide or the Printer Driver Online Help, do one of the following: • Browse to: http://WWW.XEROX.COM • Call the Xerox Customer Support Center at 1-800- TEAM XRX (1-800-832-6979). Call from a telephone near your PC and the printer. Make sure that both your PC and your printer are turned on. Before c
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Contents Customer Support ....................................................................................iii Contents....................................................................................................... v Chapter 1 - Introduction ............................................................................ 1 Safety notes............................................................................................... 2 Printer Registration .....................................
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The Status Property Page ........................................................................ 34 The Maintenance Property Page ............................................................. 37 Checking the documents in the print queue............................................. 42 Chapter 4 - Troubleshooting the printer ................................................ 43 The printed document does not match the selected printer settings ........ 44 The printed document is blank...............
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Chapter 5 - Selecting and Ordering Supplies......................................... 65 Cartridges and print heads ...................................................................... 66 Selecting plain paper............................................................................... 66 Selecting specialty print media ............................................................... 67 Selecting labels ....................................................................................... 68
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Chapter 1 Introduction The DocuPrint C6 printer is a high quality, thermal ink jet printer designed for both color and black and white applications. Featuring a compact lightweight design, the printer is ideally suited for use in your office or at home. The DocuPrint C6 printer connects easily to your personal computer. Make your pages stand out • Prints up to 600 x 600 dpi on plain paper • Crisp vivid graphics—even on plain paper • Automatically correct problem areas in photos with unique Ima
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Safety notes Your DocuPrint C6 has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the unit. 1. Read and follow all warnings and instructions marked on or supplied with the printer. 2. Unplug the printer before you clean it. Use a damp cloth only; do not use liquid or aerosol cleaners. 3. Place your printer on a firm, solid surface. If you pu
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9. The use of an extension cord or power strip with this printer is not recommended. If you are using an extension cord or power strip with the printer, make sure that the total of the amperes required by all of the equipment on the extension is less than the extension’s rating. Generally, the total ratings of all equipment plugged into any one power line should not exceed 15 amperes. Do not exceed this unless you know that the power line your equipment is plugged into has a rating above 15 ampe
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12. If anything happens that indicates that your printer is not working properly or has been damaged, unplug it immediately and have your printer serviced. These are some of the things to look for: • The power cord or plug is frayed or damaged. • Liquid has been spilled into the housing, or the printer has been exposed to water. • The printer has been dropped or its cabinet has been damaged. • The printer does not function normally when you are following the operating instructions. 13. The CE ma
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• A full declaration defining the relevant directives and referenced standards can be obtained from your Xerox representative. • WARNING: In order to allow this equipment to operate in proximity to Industrial, Scientific and Medical (ISM) equipment, the external radiation from ISM equipment may have to be limited or special mitigation measures taken. 14. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
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Printer Registration In order to activate your printer warranty, please take a moment to register this product. Directions are provided below. The preferred registration method is through on- line registration; however, each of these methods will enable you to register your product. • On-line registration • FAX your registration number to: 1-800-594-5023 • Mail in the registration card. • Call 1-800-TEAM XRX (1-800-832-6979) Note: Save a copy of the registration card and the bill of sale as proo
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Understanding the Chapter 2 Printer’s Features This chapter illustrates the parts of the DocuPrint C6, explains the Printer Control button and LED light, and lists the printer specifications. 7
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Hardware features Review the following illustrations to familiarize yourself with the printer’s parts. Front view of DocuPrint C6 Printer Paper input support shelf Paper output shelf Printer Cover Printer Control Light (LED) button 8
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Inside view of DocuPrint C6 Printer Star wheel bar Print Head and color ink cartridges Green Cartridge Lock lever 9
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Rear view of DocuPrint C6 Printer Parallel interface cable connection IEEE 1284 Power connection Serial number location 10
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Control Panel Operation The DocuPrint C6 control panel has one button and one light (LED). The Printer Control (green) button controls printer functions. The one LED light displays the condition of the printer. Normal Printer Operation LED Off With the LED light off, these operations can be performed: • To center the print head so you can replace a print cartridge – Press and hold the Printer Control button for at least 2 seconds. The print head will move to the center of the printer. Replace th
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Printer Error Conditions LED Blinking Constantly (0.5 sec On, 0.5 sec Off) A constantly blinking LED can indicate the following: • Low ink condition – Press and release the Printer Control button to center the print head. Replace the low ink cartridge. Press and release the Printer Control button to return the print head to the home position. LED On Continuously A continuously lit LED can indicate any of the following error messages: • Out of paper – Fill the paper tray. Press and release the Pr
