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HP ProLiant DL385 G7 Serv er
Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for har e c dw om arponents and
software. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment, trained in
recognizing hazards in products, and are familiar with weight and stability precau tions.
Part Number: 5887070- 04
November 2011
Ed
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© Copyright 2010, 2011 Hewlet-Ptackard Development Company, L.P . The information contained herein is subject to change without notice. The only warranties for HP products and servicte fso a rthre i nse the express warranty statements accompanying such products and serevsi. c Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained h erein. Microsoft®, Windows®, Windows NT®, and Windows Server® ar
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Contents Customer self repair ...................................................................................................................... 6 Parts only warranty service ............................................................................................................................ 6 Illustrated parts catalog ............................................................................................................... 17 Mechanical components .........................
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Processor................................................................................................................................................... 57 Memory configurations ............................................................................................................................... 62 Advanced ECC memory .................................................................................................................... 62 Population order .........................
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SAS and SATA hard drive specificatio n.................................................................................................... s 100 Acronyms and abbreviations ...................................................................................................... 102 Index ....................................................................................................................................... 104 Contents 5
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Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defeticve parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two catesg o orf C ie SR parts : • Mandatory—Parts for which customer self repair is
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Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront fa cturés. Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer l -muêm i e la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être f tura éec, selon
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In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR, HP specifica se il cliente deve restituire dei componenti. Qualora sia richiesta la re
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defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP für alle Ko ens f t ür die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst. Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort. Informationen über das C-SPrRogramm in Nordamerika finden Sie aduer f HP Website unter (http://www.hp.com/go/selfrepair). Partso - nly Warranty Service (Gar
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enviara el componente defectuoso req uerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho ser . vicio Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteaméric
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Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP web site (http://www.hp.com/go/selfrepair). Garantieservice "Parts Only " Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stel len. Voor de Parts Only garantieservice is vervanging door C -o
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No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e m -deão -obra do serviço . Customer self repai r 12
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Customer self repai r 13
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Customer self repai r 14
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Customer self repai r 15
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Customer self repair 16
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Illustrated parts catalog Mechanical components Item Description Assembly part Spare part Customer number number self repair (on page 6) 1 Access panel 463177-002 602505-001 Mandatory 1 1 Air baffle 579551-001 602508-001 Mandatory 2 1 Hardware kit — 602506-001 Mandatory 3 a) Fan blan k 507009-001 — — b) Optical blan k 505953-001 — — c) Power supply blan k 499244-002 602506-001 — d) PCI expansion slot blank, f-luelnl gth* 507011-001 — — e) PCI expansion slot blank
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Item Description Assembly part Spare part Customer number number self repair (on page 6) l) T-10/T-15 Torx screwdriver* 377511-001 — — 1 Front right beze l 507415-001 602511-001 Mandatory 4 1 Hard drive blank, SF F 376383-002 392613-001 Mandatory 5 1 Hard drive blank, slimline interlock LF F* 336461-001 389015-001 Mandatory 6 1 Front left bezel 493297-001 496080-001 Mandatory 7 1 Fan cage 463180-001 496067-001 Mandatory 8 2 Power supply cage assembl y 463179-001 496063-001 Opti
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sustitución, puede o no cnollevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto. 3 No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de compo nentes. 1 Mandatory: Verplich
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System components Item Description Assembly Spare part Customer part number number self repair (on page 6) System components 1 Full-length expansion board shipping bracke t* — 618597-001 Mandatory 11 1 Hot-plug fan 463172-001 496066-001 Mandatory 12 Hot-plug power supplie s — — — 13 1 a) 460 W 499249-001 511777-001 Mandatory 1 b) 460 W HE 94% * 591553-001 599381-001 Mandatory 1 c) 750 W* 506821-001 511778-001 Mandatory 1 d) 750 W HE 94% * 591554-001 599383-001 Ma
