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M MIITTEELL
5235 IP Phone
USER GUIDE
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3300 ICP - 6.0
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Contents ABOUT THE 5235 IP Phone 1 5235 IP Phone Features 2 TIPS FOR YOUR COMFORT AND SAFETY 2 Don't cradle the handset! 2 Protect your hearing 2 Adjusting the viewing angle 3 FOR USERS ON RESILIENT 3300 ICP SYSTEMS 4 5235 IP PHONE AND LINE INTERFACE MODULE 5 USING THE TOUCH SCREENS 6 Using the Phone shutter 8 Using the People shutter 10 Using the Messages shutter 11 Using the History shutter 14 Using the Settings shutter 16 Using the Applications shutter 18 Using the on-screen keyboard 20 Get
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CUSTOMIZING YOUR 5235 IP PHONE 21 Specify Display Brightness and Contrast 22 Specify User Information 23 Program Key Layout on Your 5235 IP Phone 24 Specify Audio Feedback Options 25 Calibrate Screen Display 26 Specify Call Notification Behavior 26 Select Dialing Preferences 27 Adjust Ringer Control 29 Enable a screen saver 29 Program Message key 30 Program receipt of alternate message types 30 Enable URL displays on your 5235 IP Phone 30 PROGRAMING FEATURES ON YOUR KEYS 31 Tips on programming f
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MAKING AND ANSWERING CALLS 40 Dial from your contact list 40 Dial from your history list 40 Dial from your messages list 40 Answer a call 41 End a call 41 Redial 41 Redial - Saved Number 41 Handsfree Operation 42 Auto-Answer 42 Using the Analog line 43 CALL HANDLING 43 Hold 43 Transfer 44 Conference 44 Swap 44 Call Forward 45 Messaging - Callback 47 USING CALL HISTORY 48 Refresh your call history list 48 Delete call logs 48 Display call log details 49 Add contact information from a call log to y
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USING OTHER FEATURES 50 Account Codes 50 ACD 51 Callback 51 Call Pickup 52 Calculator 52 Change Language 52 Campon 53 Display Keys 53 Day/Night 53 Do Not Disturb 54 Override (Intrude) 54 Paging 54 Direct Paging 55 Emergency Calls 56 Headset Operation 57 Headset Operation (with Feature Control Switch) 58 Make Busy 59 Message Waiting Indicator 59 Music 59 Group Paging / Meet Me Answer 60 Speak@Ease 61 Night Answer 61 Trunk Flash 61 Hot Desking 62 Hot Desk Remote Logout 63 Messaging- Advisory 63 Ph
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USING THE 5235 IP PHONE WITH 5310 IP CONFERENCE UNIT 66 Access the Conference Controller 67 Turn the conference unit on and off 67 Adjust the conference unit volume 67 Place the conference unit in Presentation mode 67 Exit the conference controller 67 Mute the conference unit 68 MESSAGING 68 Set up your mailbox 68 Set up forwarding for your Voice Mail 68 Log into your mailbox from your own extension 69 Log into your mailbox from another extension 70 Log out of your mailbox 70 Display message det
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ABOUT THE 5235 IP Phone The Mitel 5235 IP Phone is a full-feature enterprise-class telephone that provides voice communication over an IP network. It features a large, backlit touch-screen and provides users with real-time access to applications and services such as web browsing, directory management and visual voice mail. Eight fixed feature keys and multiple Touch Screens provide convenient access to features such as Call History Logs, Contacts list, and many customizable user settings.
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5235 IP Phone Features Feature Function 1 Stylus Used to select options on the shutter screens 2 Ring Indicator Flashes to signal an incoming call 3 Speaker Provides sound for handsfree calls and background music 4 Touch Screen Provides a large, high-resolution viewing area that displays a set of Touch Screen functions. Opening each shutter displays an additional Touch Screen which provides access to phone features. 5 Volume Control and Provides volume control when the phone is offho
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Adjusting the viewing angle The stand built into your 5235 IP Phone tilts to give you a better view of the keys. To adjust the viewing angle: 1. Disconnect the cables to your phone. 2. Depress the button on both sides of the stand at the back of the phone to remove the stand. 3. Hinge the hooks on the base unit into the notches on the back of the phone and snap into place as follows: For a high-angle mount, hinge the two lower hooks into the bottom set of notches and snap the two up
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FOR USERS ON RESILIENT 3300 ICP SYSTEMS If during a call, you hear a beep repeated every 20 seconds it means that your phone is switching to a secondary 3300 ICP system. The call continues and there is a change in the operation of some keys and features on your phone. Normal operation resumes when your phone switches back to the primary system. If your phone is idle and switched to the secondary system, you'll see a flashing rectangle on the display. The rectangle remains until the switch
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5235 IP PHONE AND LINE INTERFACE MODULE The Line Interface module is an optional device that adds an analog phone line (POTS) capability to your 5235 IP phone. If Emergency Call Routing is not programmed on your 3300 ICP, you must use the Line Interface Module to dial emergency calls. For more information on emergency number dialing, refer to Emergency Calls. If you have a Line Interface Module connected to your 5235 IP Phone, all programming of the Line Interface Module, except the Analo
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USING THE TOUCH SCREENS The Overview Touch Screen on the 5235 IP Phone provides access to all the telephone features offered by the phone. A set of six shutters can be opened from the Overview screen by pressing the shutter button or shutter label. Click on the shutter button or label to open one of the following shutters: Phone: Allows access to programmable keys and the main phone and call control interface. People: Allows access to your personal directory to add, delete or view
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To navigate through the lists in each shutter: Press the Up and Down Scroll Buttons ( ): Pressing the down arrow ( ) displays the next page of six items on the list. Pressing the up arrow ( ) displays the previous page of items. If there is no next or previous page of items, the appropriate button is disabled. -7-
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Using the Phone shutter The Phone shutter provides access to programmable keys and the main phone interface. In the Overview Touch Screen, the status area displays information regarding the Phone shutter. Possible values are: Not Ready: Displayed during startup or if there is no communication established with the ICP. Phone number: Displayed as specified in the Settings shutter. Headset ( ): Indicates that a set is in headset mode. DND ( ): Indicates that a set is in DND (Do
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Phone Display: Displays information about the received call. This information is provided by the 3300 ICP. Personal Softkeys: Keys that allow you to access specific call control features. You can either use the default values supplied by the 3300 ICP or you can program the keys using the Settings shutter. The programming available from the 3300 ICP is displayed only when the 5235 is in Idle Mode. Programmable Keys: Keys that can be programmed to launch specific call control features
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Using the People shutter The People shutter provides a single location for you to add, delete, and edit contact names and numbers. You can also dial anyone on your contact list from the People shutter. You launch the People shutter by: 1. Pressing the shutter label buttons ( ) or shutter label. 2. Pressing a programmed key/softkey in the Phone Shutter. For information on programming keys, see Programming Features On Your Keys. The People shutter displays a maximum of six contacts, ord
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Using the Messages shutter The Messages shutter allows you to access your voice mail messages. You launch the Messages shutter by: Pressing the shutter label buttons ( ) or shutter label. Pressing a programmed key/softkey in the Phone shutter. For information on how to program keys, see Programming Features On Your Keys. Pressing the Message Hard Key on the phone (This option must be specified in the Settings shutter. For more information on how to specify this option, see Program
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You can use the Messages shutter to browse through your messages. Messages are displayed in the order of newest message first. The Messages shutter provides the following elements: Scroll Buttons ( ): Use to navigate through message list. Shutter tabs: Filters your messages and group them as Urgent, New, Saved and Recorded. The All tab displays all your messages. Logout: Logs you out of your voice mail. -12-
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MESSAGE DETAILS Selecting a message from the Messages shutter displays the Message Details shutter with call information as shown in the following screens. Screen one is displayed if the Forward to Email feature is available on the 3300 ICP. Screen two is displayed if the Forward to Email feature is not available on the 3300 ICP. The Messages Details shutter provides the following elements: Dial: Use to dial the caller. Save: Saves the message. Delete: Deletes the message. T
