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CONVERSip EP100 Digital Endpoint
User Guide
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CONVERSip EP100 Digital Endpoint User Guide This manual supports models EP100-12 and EP100-24. Copyright © 2004 Comdial Corporation All rights reserved. Unauthorized use of this document is prohibited. Comdial Corporation 106 Cattlemen Road, Sarasota, FL 34232 (941) 554-5000 or (800) 266-3425 -Notice- Comdial reserves the right to make any changes and improvements in the product described in this document at any time and without prior notice. CONVERSip, EP100 Digital Endpoint, EP100-12, and EP1
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CONVERSip EP100 User TABLE OF CONTENTS INTRODUCTION ................................................................ XI Audience Description ............................................................. xi Related Publications ............................................................... xi Conventions Used in this Manual ........................................... xi 1. OVERVIEW.......................................................................15 1.1 Understanding the Basic Functions ....
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Contents 2.5.3 Pickup For Monitored Stations .................................34 2.6 Receiving Subdued Off-Hook Voice Announcements (SOHVA)..........................................................................35 2.6.1 Voice Announce Blocking ........................................36 2.7 Caller ID (Automatic Number Identification) ..................37 3. MAKING CALLS..............................................................39 3.1 Making Outside Calls ....................................
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CONVERSip EP100 User 4.4 Call Forward Outside System (CFOS) .............................54 4.5 Call Parking ......................................................................56 4.5.1 Parking a Call............................................................56 4.5.2 Handling Park Recalls ..............................................56 4.6 Call Transferring...............................................................58 4.6.1 Screened Call Transfers .........................................
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Contents 7.3 Do Not Disturb Condition ................................................82 7.4 Automatic Redial..............................................................83 7.5 Tracker Paging System .....................................................85 7.6 Auxiliary Jack...................................................................87 7.7 Account Codes..................................................................89 7.8 Dial By Name .....................................................
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CONVERSip EP100 User This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interfer- ence in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
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Introduction This Page Intentionally Left Blank viii Comdial Sept ‘04
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CONVERSip EP100 User Revision History Version Changes Date 01 Initial Release 9/01/04 Sept ‘04 Comdial ix
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Introduction This Page Intentionally Left Blank x Comdial Sept ‘04
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CONVERSip EP100 User Introduction This manual describes how to use the CONVERSip EP100 telephone, models EP100-12 and EP-100-24. This manual is intended to provide: • basic knowledge of the functions and features of the EP100 LCD user interface. • step-by-step procedures for processing calls and controlling individual extension settings. Audience Description This manual is intended for persons who use CONVERSip EP100 tele- phones on a day-to-day basis. You should: • read this manual in
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Introduction • Press Page Up or Page Down. • Press and hold the Shift and Ctrl keys simultaneously. In contrast, the following sentence instructs you to type in a required response; notice the word “Enter” when used in this way is not italicized because you are not pushing a specific key name. • Enter the value you want to use for this feature. Similarly, when you select a button or LCD menu option, we italicize the name of the button/menu item because you are required to take the action
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CONVERSip EP100 User 1. OVERVIEW Before you start using your CONVERSip EP100 digital endpoint, take a quick look at its layout. The EP100 has three soft keys, 12 or 24 programmable buttons, seven fixed function buttons, volume up and down buttons, an LCD, and a standard dial pad. Figure 1-1 EP100-24 LCD soft keys (not programmable) 24 programmable buttons handset INTERCOM (default location) MESSAGE SHIFT speaker TAP TRANSFER/ CONFERENCE SPEAKER MUTE VOLUME up HOLD VOLUME down microphon
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Overview The EP100-24 and EP100-12 models are identical except for the number of programmable buttons available. Figure 1-2 EP100-12 12 programmable buttons 16 Comdial Sept ‘04
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CONVERSip EP100 User 1.1 Understanding the Basic Functions Your EP100 provides many versatile features for your use. These fea- tures are explained in terms of what they allow you to do. Feature What it Does Alphanumeric • Displays time, day, date, and active call Display (Liquid information Crystal Display— • Keeps you apprised of the status of your LCD) telephone • Provides programming prompts Auxiliary Jack • Your EP100 may be equipped with an auxiliary jack that provides an interfa
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Overview 1.1.1 YOUR EP100’S BUTTONS Button What it Does Soft Keys • Provide quick and easy access to system features • Provide straightforward button programming without dialing codes (the soft keys themselves, however, are not programmable) INTERCOM • Selects an intercom line, and allows you to initiate many of the telephone’s features • Your installer programs INTERCOM on a programmable button. The default location is the lower right-most programmable button. • Places a line or
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CONVERSip EP100 User Button What it Does • Allows you to enter a second tier for storing SHIFT and/or automatically dialing speed dial numbers. (That is, you can store two speed dial numbers at every programmable button location—one in the regular tier and one in the second tier). You activate the shift function by pressing this button and turning the shift light on before storing or automatically dialing a speed dial number from the second tier. SPEAKER • Turns your speaker on or o
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Overview 1.1.2 EP100 DISPLAY LIGHTS The lights (LEDs) on your EP100 indicate the status of lines, features, and intercoms. Busy Lamp Field (BLF) Lights Condition DSS/BLF • Steady red = station is in use. programmable button • Flashing red = station is receiving a call. • Winking/Fluttering red = message-waiting light set for you by station associated with that DSS button. Line Button • Steady green = this is your line, either on- hook (in a hands free mode) or off-hook, when the line
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CONVERSip EP100 User Busy Lamp Field (BLF) Lights Condition Fixed Feature or • Steady red = the feature is on. Programmable • Steady off = the feature is off. Feature Button Note: You can find the programmable buttons that the installer designates feature buttons through programming in the same location as the DSS/BLF programmable buttons. Ensure that these buttons are labeled correctly to indicate their unique features. MUTE button • On steady = called party cannot hear your conve
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Overview 1.2 Positioning Your EP100 When your new EP100 arrives, the system installer unpacks the phone and connects the line cord to a system jack. The following sec- tions describe a few initial adjustments that allow you to quickly begin making and answering calls. You should adjust the position of the EP100 on your desk or table to suit your individual needs and maximize the performance of the sound activated features. When using your EP100, the microphone and loudspeaker are farther
