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Maintenance and Service
Guide
HP Pavilion dv9000 Notebook PC
Document Part Number: 417615-003
April 2007
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
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© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its propri
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Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of Å overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or
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Contents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 1.5 Design overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22 2Troubleshooting 2.1 Setup Utility in Windows XP . . . . . . . . . . .
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Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Components . . . . . . . . . . . . . . . 3–20 3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–22 3.5 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–24 3.6 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–26 3
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Contents 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2 5.3 Preparing the Computer For Disassembly . . . . . . . . 5–5 5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7 5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents 6 Specifications AScrew Listing B Backup and Recovery in Windows XP C Backup and Recovery in Windows Vista D Display Component Recycling E Connector Pin Assignments F Power Cord Set Requirements Index vii Maintenance and Service Guide
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1 Product Description The HP Pavilion dv9000 Notebook PC offers advanced modularity, Intel® Core™ Duo processors, and extensive multimedia support. HP Pavilion dv9000 Notebook PC Maintenance and Service Guide 1–1
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Product Description 1.1 Features ■ The following processors are available, varying by computer model: ❏ Intel Core Duo T7200 (2.00-GHz) ❏ Intel Core Duo T5600 (1.83-GHz) ❏ Intel Core Duo T5500 (1.66-GHz) ❏ Intel Core Duo T5200 (1.66-GHz)I ❏ Intel Core Duo T2250 (1.66-GHz) ❏ Intel Core Duo T2300E (1.66-GHz) ❏ AMD Turion ML-60 2.0-GHz ❏ AMD Turion ML-56 1.8-GHz ❏ AMD Turion ML-52 1.6-GHz ❏ AMD Turion ML-50 1.6-GHz ❏ Mobile AMD Sempron 3500+ (1.8-GHz) ■ The following displays are available, varyin
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Product Description ■ Integrated 10/100/1000 Gigabit Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack, varying by computer model ■ Integrated high-speed 56K modem with RJ-11 jack ■ Integrated wireless support for Mini Card IEEE 802.11a/b/g and 802.11b/g WLAN devices ■ Support for ExpressCard ■ External 90-watt AC adapter with 3-wire power cord ■ 8-cell Li-Ion battery ■ Stereo speakers with volume control buttons ■ Integrated 1.3-megapixel camera ■ Integrated micr
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Product Description 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer For Disassembly,” for more information). 2. Remove the real-time clock (RTC) battery (refer to Section 5.7, “RTC Battery,” for more information). 3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the compute
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Product Description 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■ Battery calibration ■ Lid switch standby/resume ■ Power button ■ Advanced Configuration and Power Management (ACPM) compliance Maintenance and Service Guide 1–5
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Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function 1 Power light On: The computer is on. Blinking: The computer is in standby. Off: The computer is off or in hibernation. 2 Battery light On: A battery is charging. Blinking: A battery that is the only available power source has reached a low-battery condition. When the battery reaches a
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Product Description Table 1-1 Front Components (Continued) Item Component Function 3 Drive light Blinking: The hard drive or optical drive is being accessed. 4 Wireless switch Turns the wireless feature on or off, but does not create a wireless connection. A wireless network must be set up in ✎ order to establish a wireless connection. 5 Wireless light Blue: An integrated wireless device, such as a wireless local area network (LAN) device and/or a Bluetooth® device, is turned on. Amber: A
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Product Description The external components on the left side of the computer are shown below and described in Table 1-2. Left-Side Components Table 1-2 Left-Side Components Item Component Function 1 Security cable slot Attaches an optional security cable to the computer. The security cable is designed to act ✎ as a deterrent, but it may not prevent the computer from being mishandled or stolen. 2 S-Video-out jack Connects an optional S-Video device such as a television, VCR, camcorder, over
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Product Description Table 1-2 Left-Side Components (Continued) Item Component Function 4 Expansion port 3 Connects the computer to an optional expansion product. The computer has only one ✎ expansion port. The term expansion port 3 describes the type of expansion port. 5 RJ-45 (network) jack Connects a network cable. The RJ-45 (network) jack provides ✎ Gigabit Ethernet functionality. 6 RJ-11 (modem) jack Connects a modem cable. 7 HDMI port Connects an optional audio or video device (select
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Product Description The external components on the right side of the computer are shown below and described in Table 1-3. Right-Side Components 1–10 Maintenance and Service Guide
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Product Description Table 1-3 Right-Side Components Item Component Function 1 USB ports (2) Connect optional USB devices. 2 ExpressCard slot Supports optional ExpressCard/54 cards. 3 Optical drive Reads an optical disc. 4 Power connector Connects an AC adapter. Maintenance and Service Guide 1–11
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Product Description The computer keyboard components are shown below and described in Table 1-4. Keyboard Components 1–12 Maintenance and Service Guide
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Product Description Table 1-4 Keyboard Components Item Component Function 1 Function keys Execute frequently used system functions when pressed in combination with the fn key. 2 caps lock key Enables caps lock and turns on the caps lock light. 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. 4 Windows logo key Displays the Microsoft Windows Start menu. 5Windows Displays a shortcut menu for items applications key beneath the
