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HP EliteBook 8460w Mobile Workstation
HP EliteBook 8460p Notebook PC
HP ProBook 6460b Notebook PC
Maintenance and Service Guide
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© Copyright 2011, 2012 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor. The information cont
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification .............................................................................................................. 10 Display ................................................................................................................................................ 10 Top .........
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Drive handling ................................................................................................... 57 Grounding guidelines ......................................................................................................... 58 Electrostatic discharge damage ........................................................................ 58 Packaging and transporting guidelines ............................................. 59 Workstation guidelines ...................................
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Restoring factory settings in Computer Setup ................................................................. 124 Updating the BIOS ........................................................................................................... 125 Determining the BIOS version ......................................................................... 125 Downloading a BIOS update ........................................................................... 125 Using System Diagnostics .................
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viii
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1 Product description Category Description HP ProBook HP EliteBook HP EliteBook 6460b 8460p 8460w Mobile Notebook PC Notebook PC Workstation Product Name HP ProBook 6460p Notebook PC √ HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w Mobile √ Workstation Processors Intel® Core™ i7 processor, Quad Core 2860M, 2.50-GHz (Turbo up to 3.60) √√ processor 8-MB L3 cache, 8 threads 2820M, 2.30-GHz (Turbo up to 3.40) √√ processor 8-MB L3 cache, 8 threads 2760M, 2.40-GHz (Turbo up to 3.50) √√ p
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Category Description HP ProBook HP EliteBook HP EliteBook 6460b 8460p 8460w Mobile Notebook PC Notebook PC Workstation 2430M, 2.40-GHz (Turbo up to 3.00) √√ processor 3-MB L3 cache, 4 threads 2410M, 2.30-GHz (Turbo up to 2.90) √√ processor 3-MB L3 cache, 4 threads Intel Core i3 processors, Dual Core (not available with iAMT, Intel QM67 chipset) 2370M, 2.40-GHz processor 3-MB L3 √ cache, 4 threads 2350M, 2.30-GHz processor 3-MB L3 √ cache, 4 threads 2330M, 2.20-GHz processor 3-MB L3 √
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Category Description HP ProBook HP EliteBook HP EliteBook 6460b 8460p 8460w Mobile Notebook PC Notebook PC Workstation 35.6-cm (14.0-in) HD, anti-glare, LED √√ √ SVA (1366x768) with camera 35.6-cm (14.0-in) HD+, anti-glare, LED √√ √ SVA (1600x900) with camera 35.6-cm (14.0-in) HD, anti-glare, LED √√ √ SVA (1366x768) with camera and WWAN 35.6-cm (14.0-in) HD+, anti-glare, LED √√ √ SVA (1600x900) with camera and WWAN Support privacy filter √√ √ Memory Two customer-accessible/upgradeable √√ √
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Category Description HP ProBook HP EliteBook HP EliteBook 6460b 8460p 8460w Mobile Notebook PC Notebook PC Workstation Supports the following drives: √√ √ ● 750-GB, 7200-rpm ● 640-GB, 5400-rpm ● 500-GB, 5400-rpm and 7200-rpm ● 320-GB, 5400-rpm and 7200-rpm ● 250-GB, 7200-rpm Supports the following solid-state √√ √ drives: ● 256-GB ● 160-GB ● 128-GB ● 120-GB Upgrade bay Fixed √√ √ Customer-accessible √√ √ Serial ATA √√ √ 12.7-mm tray load √√ √ Supports “No Drive” option √√ √ Supports the f
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Category Description HP ProBook HP EliteBook HP EliteBook 6460b 8460p 8460w Mobile Notebook PC Notebook PC Workstation Supports “No Modem” option √√ √ Ethernet Intel 82579LM GbE LAN 10/100/1000 √√ √ network interface card (NIC) with iAMT (vPro models) Intel 82579V GbE LAN 10/100/1000 √ network interface card (non-vPro models) S3/S4/S5 wake on LAN √√ √ NIC power down technology √√ √ Ethernet cable not included √√ √ Wireless Integrated WLAN options by way of wireless module: Two WLAN anten
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Category Description HP ProBook HP EliteBook HP EliteBook 6460b 8460p 8460w Mobile Notebook PC Notebook PC Workstation Supports the following WWAN √√ √ modules: ● Qualcomm Gobi 3000 HSPA/ CDMA with GPS ● Ericsson 5521 HSPA+ ● HP lt2510 EV-DO/LTE Mobile Broadband Module Integrated personal area network (PAN) options by way of Bluetooth® module: Supports “no PAN” option √√ √ Integrated Bluetooth 2.1 √√ √ External media card One ExpressCard/54 slot √√ √ Integrated Media Card Reader with SD, √√
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Category Description HP ProBook HP EliteBook HP EliteBook 6460b 8460p 8460w Mobile Notebook PC Notebook PC Workstation Touchpad includes: on/off button, √√ √ supports 2-way scroll with legend, taps enabled by default, 2-finger scrolling and zoom enabled by default Power requirements Smart AC adapter with localized cable √√ √ plug support (3-wire plug with ground pin, supports 3-pin DC connector): ● 90-W ● 65-W 9-cell, 3.0-Ah (100-Wh) Li-ion battery √√ √ 6-cell, 2.8-Ah (62-Wh) Li-ion battery √
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Category Description HP ProBook HP EliteBook HP EliteBook 6460b 8460p 8460w Mobile Notebook PC Notebook PC Workstation FreeDOS √√ √ Preinstalled with Microsoft Office: Windows 7 Professional 32 with √√ √ Microsoft Office 2010 Starter Windows 7 Professional 32 with √√ √ Microsoft Office 2010 Personal Windows 7 Professional 32 with √√ √ Microsoft Office 2010 Home & Business Windows 7 Professional 32 with √√ √ Microsoft Office 2010 Professional Windows 7 Professional 64 with √√ √ Microsoft O
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Category Description HP ProBook HP EliteBook HP EliteBook 6460b 8460p 8460w Mobile Notebook PC Notebook PC Workstation Windows Vista Basic 32 with Microsoft √√ √ Office 2010 Professional Restore Media: Windows 7 Professional 64 √√ √ Windows 7 Professional 32 √√ √ Windows 7 Home Basic 32 √√ √ Windows 7 Home Premium 64 √√ √ Windows 7 Home Premium 32 √√ √ Windows 7 Starter 32 √ DRDVD Windows 7 √√ √ DRDVD Windows 7 with WinDVD √√ √ Web-only support: Windows XP Professional 64 √√ Window
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2 External component identification Display NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer. (2) WLAN antennas (3)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). (3) WWAN antennas (2)* Send and receive wireless signals
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Component Description (5) Webcam light (select models only) On: The webcam is in use. (6) Webcam (select models only) Records video and captures still photographs. To use the webcam, select Start > All Programs > HP > HP Webcam. (7) Ambient light sensor When activated, the sensor automatically adjusts the display brightness based on the lighting conditions in your environment. (8) Keyboard light On: When the keyboard light is activated. (9) Keyboard light button Used to activate the keyboard lig
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Component Description (6) Webcam (select models only) Records video and captures still photographs. To use the webcam, select Start > All Programs > HP > HP Webcam. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located
