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HP Pavilion g4 Notebook PC
Maintenance and Service Guide
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© Copyright 2012 Hewlett-Packard Development Company, L.P. AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Centrino, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without not
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 5 Display .................................................................................................................................................. 5 Top .......
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Optical drive ....................................................................................................................... 33 Hard drive .......................................................................................................................... 36 Replacing a hard drive ...................................................................................... 37 Installing a hard drive with an operating system ............................... 37 Installing a hard drive witho
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BD ROM DVD±R/RW Super Multi Double-Layer Drive specifications ............................................... 82 7 Backing up, restoring, and recovering ....................................................................................................... 83 Creating backups ............................................................................................................................... 83 Creating recovery media to recover the original system ....................................
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viii
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1 Product description Category Description Product Name HP Pavilion g4 Notebook PC TM Processors 2nd Generation Intel® Core processors: Intel Core i5-2450M processor (2.50 GHz, SC turbo up to 3.10 GHz, 1333 MHz/ 3.0 MB L3 cache, dual core, 35 W) Intel Core i3-2350M processor (2.30 GHz, 1333 MHz/3.0 MB L3 cache, dual core, 35 W) Intel Core i3-2330M processor (2.20 GHz, 1333 MHz/3.0 MB L3 cache, dual core, 35 W) Intel Pentium® processor: Intel Pentium B960 processor (2.20 GHz, 1333 MHz/2.0 MB
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Category Description Hard drives Supports 6.35 cm (2.5 in) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses Customer-accessible Serial ATA (SATA) Supports HP 3D Drive Guard Supports the following single hard drive configurations: ● 1 TB, 5400 rpm, 9.5 mm ● 750 GB, 7200 rpm, 9.5 mm ● 750 GB, 5400 rpm, 9.5 mm ● 640 GB, 5400 rpm, 9.5 mm ● 500 GB, 7200 rpm, 9.5 mm ● 500 GB, 5400 rpm, 9.5 mm ● 320 GB, 7200 rpm, 7.0 mm ● 320 GB, 5400 rpm, 7.0 mm Optical drive Fixed SATA 12.7 mm tra
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Category Description Support for the following WLAN formats: ● Atheros 9485GN 802.11b/g/n 1×1 WiFi Adapter and 3012 Bluetooth 4.0 Combo Adapter (select models only) ● Atheros HB125 802.11b/g/n 1×1 WiFi Adapter (select models only) ● Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter ● Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 3.0+HS combination adapter (select models only) ● Intel Centrino® Wireless-N 2230 802.11b/g/n 2×2 WiFi and Bluetooth Combo Adapter ●
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Category Description Support for the following batteries: ● 6 cell, 2.20 Ah (47 Wh) Li-ion battery ● 6 cell, 2.55 Ah (55 Wh) Li-ion battery (select models only) Supports fast charge Security Security cable slot Operating system Preinstalled: ● Microsoft Windows® 7 Home Professional 64 bit ● Windows 7 Home Premium 64 bit ● Windows 7 Home Basic 64 bit ● FreeDOS ● SUSE Linux Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Keyboard ● Memory modules (2) ● Optical dri
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2 External component identification Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with WLAN devices. (2) Internal microphone Records sound. (3) Webcam Records video and captures still photographs. To use the webcam, select Start > All Programs > CyberLink YouCam > CyberLink YouCam. (4) Webcam light On: The webcam is in use. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediat
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Top Buttons and speakers Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button down briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will result in the loss of unsaved information. If the computer has st
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Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Operating system logo key Displays the operating system menu. (4) Action keys Execute frequently used system functions. (5) Operating system applications key Displays a shortcut menu for items beneath the cursor. Top 7
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Lights Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. (2) Caps lock light White: Caps lock is on, which switches the keys to all capital letters. (3) Mute light ● Amber: Computer sound is off. ● Off:
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TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. (4) Left TouchPad button Functions like the left button on an external mouse. (5) Right TouchPad button Functions like the right button on an external mouse. Top 9
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Left side Component Description (1) External monitor port Connects an external VGA monitor or projector. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) HDMI port Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio device. (4) RJ-45 (network
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Right side Component Description (1) Optical drive Reads and writes to an optical disc. (2) Optical drive light ● Green or amber: The optical drive is being accessed. ● Off: The optical drive is idle. (3) Optical drive eject button Releases the disc tray. (4) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hiber
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Bottom components Component Description (1) Battery bay Holds the battery. (2) Battery release latch Releases the battery from the battery bay. (3) Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) Keyboard access, optical drive, solid-state The service door provides access to the keyboard, optical drive (SSD)/
