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Warranty and Support Guide
Before contacting the HP Customer Support Center, it’s important to have the
following information handy.
Please take a moment to write down your product information for future
reference.
The first four items on the list (Model Number, Product Number, Serial Number,
and Software Build Number) can be viewed by pressing the Ctrl+Alt+S keys on
the keyboard at the same time.
Model Number: _____________________________________________________
System (Product)
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Where to Get Help HP Support Web site Follow these steps when you need help http://www.hp.com/support from HP 1 Check the setup poster and the Getting Started Guide for HP Registration Web site help with setting up and using your PC. http://www.hp.com/apac/register 2 For faster help, be sure to register your HP Pavilion Desktop PC on the Web at: Where Are My User’s http://www.hp.com/apac/register Guides? 3 Use Help on your PC to get help with your hardware The User’s Guides are on
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Warranty and License Information To Our Valued Customer Register Your PC Congratulations on your decision to purchase an HP Pavilion It is always best to register your PC. This allows for quicker Desktop PC! During development, the HP Pavilion must pass help when you need it. You can register your PC on the Web extensive quality tests to meet the rigorous standards that at: http://register.hp.com have made HP famous for quality and reliability. See What You Can Do All HP Pavilions go
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This Limited Warranty is applicable in all countries/regions The Legal Language and may be enforced in any country/region where HP or its authorized service providers offer warranty service for the Hardware Limited Warranty same product model number subject to the terms and HP Product DURATION conditions set forth in this Limited Warranty. Hardware One (1) year limited warranty Under the HP Global Limited Warranty program, products purchased in one country/region may be transferred to
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Unless otherwise stated, and to the extent permitted by local ALTERATION, OR LOSS OF THE DATA. BEFORE law, new HP Hardware Products may be manufactured RETURNING ANY UNIT FOR SERVICE, BE SURE using new materials or new and used materials equivalent TO BACK UP DATA AND REMOVE ANY to new in performance and reliability. HP may repair or CONFIDENTIAL, PROPRIETARY, OR PERSONAL replace HP Hardware Products (a) with new or previously INFORMATION. HP IS NOT RESPONSIBLE FOR used products or parts eq
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POSSIBILITY OF ANY SUCH DAMAGES. THIS LIMITATION options. In order to receive on-site support, you must: OF LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS (a) have a representative present when HP provides FOR PERSONAL INJURY. warranty services at your site; (b) notify HP if products are being used in an environment which poses a potential health THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL or safety hazard to HP employees or subcontractors; RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY
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instructions and documentation. If further assistance is EXCEPT AS PROVIDED IN THE APPLICABLE SOFTWARE required, call the HP Technical Support Center and a END-USER LICENSE OR PROGRAM LICENSE AGREEMENT, technician will assist you over the phone. In cases where the OR IF OTHERWISE PROVIDED UNDER LOCAL LAW, replacement part must be returned to HP, you must ship the SOFTWARE PRODUCTS, INCLUDING ANY SOFTWARE defective part back to HP within a defined period of time, PRODUCTS, FREEWARE (AS DEFINE
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END-USER LICENSE AGREEMENT Software Technical Support PLEASE READ CAREFULLY BEFORE USING THIS Software Technical Support for your HP Software, HP EQUIPMENT: This End-User license Agreement (“EULA”) is a pre-installed third-party software and third-party software legal agreement between (a) you (either an individual or a purchased from HP is available from HP via multiple contact single entity) and (b) Hewlett-Packard Company (“HP”) that methods, including electronic media and telephone
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e. Freeware. Notwithstanding the terms and conditions of 5. PROPRIETARY RIGHTS. All intellectual property rights in this EULA, all or any portion of the Software Product which the Software Product and user documentation are owned by constitutes non-proprietary HP software or software provided HP or its suppliers and are protected by law, including but under public license by third parties (“Freeware”), is not limited to United States copyright, trade secret, and licensed to you subject to
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10. LIMITATION OF LIABILITY. Notwithstanding any 12. COMPLIANCE WITH EXPORT LAWS. You shall comply damages that you might incur, the entire liability of HP and with all laws and regulations of the United States and other any of its suppliers under any provision of this EULA and countries/regions (“Export Laws”) to assure that the your exclusive remedy for all of the foregoing shall be Software Product is not (1) exported, directly or indirectly, in limited to the greater of the amount actu
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DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer's name: Hewlett-Packard Company Manufacturer's address: Hewlett-Packard Company 10500 Ridgeview Court Cupertino, CA. 95014 declares, that the product(s) Product: Personal computer Model Number(s): S0000, SR1000, SA4000, m000, m1000, m5000, d1000, a000, t000, x5000, w1000 series. a1000, t3000, d4000, w5000, m7000, Z500, s7000. Product Options: All, (including refurbish) conform(s) to the fo
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Operating Specifications Electrical ratings: AC INPUT 100–127V, 4A or 6A* 200—240V, 2A or 3A* 50/60 Hz Operating temperature: 5° to 35° C Storage temperature: –30° to 65° C Operating humidity: 15 to 80% @ 26° C Operating altitude: 0–2286 m Storage altitude: 0–4572 m *Refer to your PC’s ratings label located on the back of the PC to determine exact electrical rating. Regulatory and Safety Information WARNING: Text set off in this manner indicates Australia Telecom Statement t
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Some parameters required for compliance with Telecom’s Additional Safety Information Telepermit requirements are dependent on the equipment This product has not been evaluated for connection to an (PC) associated with this modem. The associated equipment “IT” power system (an AC distribution system with no direct shall be set to operate within the following limits for connection to earth, according to IEC 60950). compliance with Telecom’s specification: AC Power Safety Warning For au
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Laser Safety Statement Class 1 LED Product The CD and DVD drives contain a laser system and are classified as a “Class 1 Laser Product” under a U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Should the unit ever require maintenance, contact an authorized service location. WARNING: Use of controls, adjustments, or performance procedures other than those specified in the Upgradi
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