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Version 8.1.8 | September 2013 | 3725-69959-002
Polycom® RMX™ 1800 Administrator’s Guide
Polycom Document Title 1
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Trademark Information POLYCOM® and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc., and are registered and/or common law marks in the United States and various other countries. All other trademarks are the property of their respective owners. Patent Information The accompanying product may be protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc. Product model: Polycom® RMX™ 180
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Table of Contents Table of Contents Polycom RMX 1800 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 About the Polycom RMX 1800 Administrator’s Guide .................................................... 1-1 Who Should Read This Guide? .................................................................................... 1-1 Prerequisites ............................................................................................................1-2 How This Guide is Org
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Polycom® RMX™ 1800 Administrator’s Guide H.264 High Profile Support in CP Conferences .........................................................3-2 Guidelines ................................................................................................................3-2 CP Conferencing with H.263 4CIF ...............................................................................3-3 H.263 4CIF Guidelines .........................................................................................
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Table of Contents Enabling Auto Scan and Customized Polling ......................................................... 4-25 Auto Scan ............................................................................................................... 4-25 Customized Polling .............................................................................................. 4-25 Media Encryption .................................................................................................................
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Polycom® RMX™ 1800 Administrator’s Guide Basic Cascading .......................................................................................................................5-3 Basic Cascading using IP Cascaded Link ....................................................................5-4 Dialing Directly to a Conference ..........................................................................5-4 Dialing to an Entry Queue ........................................................................
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Table of Contents Modifying Participants in the Address Book ........................................................... 8-15 Deleting Participants from the Address Book .......................................................... 8-15 Copying or Moving a Participant .............................................................................. 8-16 Searching the Address Book ....................................................................................... 8-17 Filtering the Address Book ...
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Polycom® RMX™ 1800 Administrator’s Guide Saving an Operator Conference to a Template ...............................................10-11 Starting an Operator Conference from a Template ........................................10-12 Monitoring Operator Conferences and Participants Requiring Assistance .......10-13 Requesting Help ..................................................................................................10-13 Participant Alerts List .........................................
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Table of Contents Recording Link Encryption Flag Setting ........................................................... 13-7 Recording Link Settings ....................................................................................... 13-7 Managing the Recording Process ....................................................................................... 13-8 Recording Link Layout ................................................................................................ 13-8 Using the Col
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Polycom® RMX™ 1800 Administrator’s Guide Recording an Audio Message ...................................................................................15-27 Creating a Welcome Video Slide ..............................................................................15-30 Default IVR Prompts and Messages ................................................................................15-31 Volume Control of IVR Messages, Roll Call and Music ...............................................15-34 IP N
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Table of Contents Guidelines ..............................................................................................................17-3 CDR File Contents ........................................................................................................ 17-3 Viewing, Retrieving and Archiving Conference Information .......................................17-4 Viewing the Conference Records ............................................................................... 17-4 Multi-part
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Polycom® RMX™ 1800 Administrator’s Guide Port Usage Threshold .................................................................................................19-10 Setting the Port Usage Threshold .....................................................................19-10 SIP Dial-in Busy Notification ............................................................................19-11 Port Usage Gauge ..................................................................................................
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Table of Contents Notification Settings ........................................................................................................... 19-39 Logger Diagnostic Files ..................................................................................................... 19-41 Information Collector ......................................................................................................... 19-42 Standard Security Mode .........................................................
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Polycom® RMX™ 1800 Administrator’s Guide MGC Manager Events that are not Supported by the Collaboration Server ..............C-36 Appendix D - Ad Hoc Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1 Ad Hoc Conferencing ............................................................................................................D-1 System Settings for Ad Hoc Conferencing ........................................................................D-2 Ad Hoc Settings .............
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1 Polycom RMX 1800 Overview About the Polycom RMX 1800 Administrator’s Guide ® ® ® The product names, Polycom RealPresence Collaboration Server 1800 and RMX 1800 are used interchangeably throughout this Guide. The Polycom® RMX 1800 Administrator’s Guide provides instructions for configuring, deploying, and administering Polycom Multipoint Control Units (MCUs) for video conferencing. This guide will help you understand the Polycom video conferencing components, and provides descriptions of al
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Polycom® RMX 1800 Administrator’s Guide Who Should Read This Guide? System administrators and network engineers should read this guide to learn how to properly set up Polycom Collaboration Server systems. This guide describes administration- level tasks. For detailed description of first time installation and configuration, description of the Collaboration Server Web Client, and basic operation of your Collaboration Server system, see the Polycom RMX 1800 Getting Started Guide. Prerequisites
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Chapter 1-Polycom RMX 1800 Overview About the Polycom® RMX 1800 System The Polycom RMX 1800 system is a high performance, scalable, IP-network (H.323 and SIP) MCU that provides feature-rich and easy-to-use multipoint voice and video conferencing. The MCU can be used as a standalone device to run voice and video conferences or it can be used as part of a solution provided by Polycom. This solution may include the following components: • Polycom® RSS™ 4000 - provides one-touch recording and sec
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Polycom® RMX 1800 Administrator’s Guide Network Services Guidelines IP Networks In the Polycom® RMX 1800, system management and IP conferencing are performed on separate LAN ports. Management uses Lan1 and IP network Services use Lan2. When enabling multiple services, management and the IP network service (1) share Lan1, the second IP network service (2) uses Lan2. The networks can be separated in Maximum Security Environments. Workstation Requirements The Collaboration Server Web Client an
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2 Conference Profiles Profiles stored on the MCU enable you to define all types of conferences. Profiles include conference parameters such as Conference Line Rate, People and Content resolution and settings, Video Layout, Encryption, Lost Packet Recovery, etc. The maximum number of Conference Profiles that can be defined is 40. Conference Profiles are assigned to Conferences, Meeting Rooms, Reservations and Entry Queues. The same Profile can be assigned to different conferencing entities. Wh
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Polycom® RMX™ 1800 Administrator’s Guide AVC Conferencing - Continuous Presence (CP) Conferencing All endpoints have AVC capabilities and can connect to AVC conferences running on the MCU. AVC-based Endpoints can connect using different signaling protocols and different video protocols. The dynamic Continuous Presence (CP) capability of the Collaboration Server system enables viewing flexibility by offering multiple viewing options and window layouts for video conferencing. Endpoints can c
