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USER GUIDE
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Table of Contents 5005 IP PHONE.........................................................................................................1 Mitel Networks™ 5005 IP User Guide ............................................................................... 1 Notice...............................................................................................................................................1 Disclaimer ...................................................................................
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Table of Contents Calls For........................................................................................................................................ 20 Call Park........................................................................................................................................ 20 Call Pickup .................................................................................................................................... 20 Cancel Message Waiting .............
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5005 IP Phone Mitel Networks™ 5005 IP User Guide Notice The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation (Mitel). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document
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User Guide About The 5005 IP Phone About Your Set The Mitel Networks 5005 IP Phone is a fully-featured, digital telephone that connects directly to a 10/100BaseT Ethernet network. The Mitel Networks 5005 IP phone is supported by the Mitel Networks 3100 Integrated Communications Platform (ICP) Release 3.0 and later software. Note: The 5005 IP phone is not suitable for direct connection to ANY public telephone network. Connect the phone to a LAN that is attached to a Mitel-manufactured ICP system
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User Guide Important Safety Instructions And Precautions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. • Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of e
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User Guide Initializing And Registering The Phone IP phone initialization occurs automatically when the set is connected to the network. CAUTION: During the initialization process, the phone may download crucial "boot" data from the TFTP server on the network. This will be indicated by the display screen showing DO NOT POWER DOWN and the light indicator (LED) flashing. DO NOT POWER DOWN OR TURN OFF THE PHONE DURING THIS PROCESS! If the phone is powered down at this point, "boot" data is likely t
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User Guide Adjusting Volume Levels Ringer Control To adjust the Ringer Volume while the set is ringing: • Press to increase the volume. • Press to decrease the volume. Handset Receiver Volume Control To adjust the Handset Receiver Volume when you are using the handset: • Press to increase the volume. • Press to decrease the volume. Adjusting Display Contrast To adjust the contrast level of the display screen while the phone is not in use: • Press to brighten the contrast. • Press to dim th
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User Guide Programming The Function Keys Programming the function keys on your 5005 IP phone is done either directly on your phone using the PROGRAM key or using the Desktop Tool to access the 3100 ICP on your network with your computer. Features such as speed dial keys, programming key definitions and Call Forwarding can all programmed using either the PROGRAM key or the Desktop Tool. The Desktop Tool, as seen below, is accessed through a web browser. Desktop Tool Screen For more information on
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User Guide Desktop Stand To tilt the 5005 IP phone towards you, it can be mounted on a stand as illustrated below. - 7 -
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User Guide Mounting The Phone On The Wall Mounting On The Wall Using Screws (UK/Europe) The 5005 IP phone can be mounted directly on a wall using mounting screws: 1. Select a location away from electrical cables, pipes or other items behind the mounting location that could cause a hazard when inserting screws in the wall. CAUTION: Make sure the wall material is capable of supporting the weight of the unit. For additional security, it is recommended that you mount the phone on a plywood backboard
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User Guide Mounting On The Wall Using The Desktop Stand The 5005 IP phone can also be mounted on a wall using the desktop stand. To mount the phone in this fashion, attach the stand to the base of the phone in an inverted position and then place the stand on the wall mounting bracket as illustrated. Note: While mounting screws or a standard wall mount bracket may be used to mount the phone on the wall, standard telephone jacks are not used as the phone is connected directly to the LAN. Call Hand
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User Guide Related Topics Standard Usage Keys Programmed By User • Making & Answering Calls • Account Code • Program (& Advisory Messages) • Answer External Call • Hold • Answer Next Call • Cancel • Call Forward • Redial • Call Me Back • Message • Call Park • Transfer/Conference • Call Pickup • Calls For • Cancel Message Waiting • Do Not Disturb • DSS/BLF • Extension Group • Extension Paging • Group Listen • Hold - Call Store • Hold - Exclusive Hold • Last Call Duration Display • Line Group • Li
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User Guide Making And Answering Calls To make a call using the handset: • Lift the handset. • Dial the number. Note: To use a line other than the primary one assigned to the set, press one of the Line keys before you dial the number. To make a call using a Speed Call key: • Lift the handset. • Press the Speed Call key to dial a pre-programmed number. Note: Speed Call keys must be programmed using the Desktop Tool as described in Programming The Function Keys. Speed Call keys may be used either f
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User Guide To clear a programmed feature from under a Feature Name Code key: Follow Me 622 1. Press the PROGRAM key. Follow Me (I’m Here) 626 2. Press the programmable key that is to be Group Call Pick-Up 666 deleted. Last Call Cost Display 664 3. Dial the code for delete (603) Last Call Duration Display 663 4. Press the PROGRAM key to signify the end of Last Number Redial 600 programming. Message Waiting 643 Night Service Pick-Up 633 To cancel a speed dial key: Withhold Identity 676 1. Press th
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User Guide Note: A key must not have an existing feature assigned to it before it can be programmed. Note: It is not possible to answer a call while programming a key. It is only possible to program a key when in a free state or off hook (state dial tone). Pressing the Program Key in other states will result in an error beep. The 5005 IP Phone will appear busy when programming a key. Hold To place a call on Hold: • Press HOLD and replace the handset in the cradle. To retrieve a call from Hold: •
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User Guide Call Forward All This feature allows you to forward all your calls to another extension or an extension group without ringing at your extension first. If you always forward your calls to the same extension or extension group, you can program a CALL FORWARD ALL key with this number. Alternatively, you can program the CALL FORWARD ALL key without specifying a destination number, which means that you must dial an extension or extension group number each time you want to forward your call
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User Guide You can assign either one of these Call Forwarding features to a programmable key but not both to the same key. Note: When you program this feature through the Desktop Tool, there are two stages. The first is to program the number of the extension that calls will be forwarded to by selecting "Configure/Activate Call Forwarding" in the "I want to..." list. To enable or disable CALL FORWARD BUSY INTERNAL: • Press the programmable key assigned to the CALL FORWARD BUSY INTERNAL feature. T
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User Guide Call Me Back CALL ME BACK allows you to request a call back after reaching a busy extension or busy external line. The system monitors the extension or line and calls you when it’s free. To request a callback when you reach a busy or unanswered telephone: 1. Wait until you hear a busy signal when making a call. 2. Press the CALL ME BACK key. To answer a callback: 1. Lift the handset. Camp-On CAMP-ON, or CALL WAITING, lets you notify someone who is using a telephone that you are waitin
