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SoundBrick
Model 500
INSTALLATION AND OPERATION MANUAL
Quick install
instructions
on back cover
Please leave this manual with the unit at all times
Important warranty information enclosed
SoundBrick 500 01/08/2001
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TABLE OF CONTENTS What is the SoundBrick 500?............................................................................ 4 System Overview .............................................................................................. 5 Front Panel............................................................................................... 5 Connections Panel................................................................................... 7 Tape Preparation Instructions ................
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To Order Additional Systems Call: Your Avaya Communications Sales Representative 1-800-247-7000 or Avaya Communications Direct 1-800-451-2100 or The nearest Avaya Communications Authorized Dealer For Technical Assistance Avaya Communications provides a toll-free customer help-line 24-hours a day. In the USA, call the Avaya Communications Help-line at 1-800-628-2888 for assistance or your Avaya Communications Authorized Dealer. In Canada, call one of the follo
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WHAT IS THE SOUNDBRICK 500? The SoundBrick Model 500 is a solid-state digital audio recording and playback device designed to provide a continuous-loop audio source for telephone message on hold and other single-message applications. The message on hold audio program loads into the SoundBrick’s digital memory automatically from your pre- recorded cassette tape and is automatically reloaded after power outages. In addition to the standard continuous-play mode, the SoundBrick 500 c
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SYSTEM OVERVIEW Front Panel The monitor speaker, tape drawer eject button, and indicator lights are located on the front panel. Main power light Monitor speaker Eject button Play, load, and status lights Figure 1 - Front Panel Diagram Main power light – When lit, indicates the power supply is connected and plugged into an AC outlet and the power switch is on. Monitor speaker – A built-in speaker, useful for previewing the tape while downloading and listening t
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Play, Load, and Status lights Play and Load lights — These lights together indicate the current status of the unit. Play Light Load Light Indication Off Slow flash Unit Empty – no tape, no messages Off Fast flash Searching tape Off On (no flash) Loading tape now On (no flash) Off Playing message now Slow flash Off Waiting for trigger Alternating flash Tape load error Simultaneous flash Hardware error Table 1 - Play Light + Load Light Indications Status light — Not used. T
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Connections Panel The left side panel is where the connectors are for external equipment including the power supply, the phone system that receives the SoundBrick's output, and the optional external trigger cable. Also located here are the volume (level) control, the main power switch, the internal speaker switch, and the option select (DIP) switches. Power supply connector (12VDC, 500mA, center pin positive) Power switch 3 option select (“DIP”) switches, used to set continuous or
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TAPE PREPARATION INSTRUCTIONS To get the best audio reproduction, it is essential to start with a high-quality recording. In order to load into memory properly, your audio tape program must conform to the following guidelines exactly. 1. Use only normal bias (Type I) tapes not exceeding 90 minutes in capacity. 2. Do not use high bias, chrome, or metal tapes. 3. Do not use DOLBY or any other noise reduction system. 4. Record your production in 2-channel mono. The audio level
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INSTALLATION Step 1 – Set the option switches Set the option select “DIP” switches to match your requirements for play mode, bandwidth, and speaker on/off. “off” “on” Figure 3 - Option Select Switches This example is for illustrative purposes only. Your actual switch settings will vary. A switch is “ON” when it is pointing TOWARDS the switch numbers. The switch is “OFF” when it is pointed AWAY FROM the switch numbers. In the picture shown above, switch 1 is “off” and switch
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Bandwidth, Switches 2-3 Sets the fidelity of audio messages. There is a trade-off between audio quality and recording time: The higher the audio quality, the less the storage time. The minutes of memory equipped on your unit (4, 8, 16, or 32) is printed on the serial number label on the bottom of the unit, and assumes a bandwidth 3.5KHz. The 7.0KHz setting provides better audio quality, but reduces the amount of recording time by one-half (i.e. a 16 minute unit can only store 8 mi
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12VDC power supply (included) 1/8” mini-plug trigger cable (optional) ➨ Connect to trigger hardware mono RCA cable (included) ➨ Connect to phone system’s MOH port Figure 4 - Installation Diagram Connection Instructions 1. Turn the power switch OFF. Plug the included power supply into a surge- protected 110VAC outlet and the 12VDC jack on the SoundBrick 500. Only use the power supply provided with the unit (12VDC, 500mA, center pin positive). Many power supplie
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Step 3 – Load the tape Messages load into the SoundBrick 500 from a cassette tape supplied by your messaging provider. Turn the power switch on and press the tape eject button. The motorized tape drawer on the right side of the unit opens like a CD-ROM drive on a computer. Place the tape into the drawer by gently sliding it under the retaining clip, audio side facing front, then momentarily push the drawer or press the eject button again to close the drawer. The SoundBrick detects t
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MESSAGE PLAY OPERATION The SoundBrick 500 plays the loaded audio message continuously or only when externally triggered, depending on the position of option select switch 1. Continuous Play The loaded message plays continuously. When the end of the message is reached it plays again from the beginning in a digital endless loop. External Trigger The external trigger function lets you activate message play remotely by using the optional 1/8” mini-plug trigger cable, available f
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WALL MOUNTING INSTRUCTIONS Using the screw holes on the back plate as a guide, secure two screws into the wall where you want to mount the unit. Then, hang the unit on the screws. Consider the weight of the SoundBrick when choosing a mounting wall. Make sure the wall’s construction is sufficiently strong to support the weight of the unit securely. Make sure both screws are driven into studs or other sturdy supports, not just into plain drywall. To mount in this orientatio
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TROUBLESHOOTING If you have trouble installing or operating the SoundBrick 500, refer to the table below to help find a solution. If you are unable to solve the problem yourself, contact your dealer for further assistance. Problem or Indication Possible cause and solution Adjust output level knob. No message plays Re-load tape. Check amplifier or speakers. Tape is worn out or not prepared to guidelines – obtain another tape from your messaging provider. Tape load error Power
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LIMITED WARRANTY AND LIMITATION OF LIABILITY Avaya Communications warrants to you that the product will be free from defects in material and workmanship when title passes to you. If you notify Avaya Communications that the product has failed to operate as warranted within one year of the date title passes to you. Avaya Communications will, at its option, repair or replace the component or components of the product that failed to operate as warranted. Any repair or replacement components
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FCC NOTICE RADIO AND TELEVISION INTERFERENCE This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communi
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QUICK INSTALL INSTRUCTIONS 12VDC power supply (included) 1/8” mini-plug trigger cable (optional) ➨ Connect to trigger hardware mono RCA cable (included) ➨ Connect to phone system’s MOH port For more detailed instructions, read the inside of the manual. 1. Consult message length table on page 8 if needed. Set option (DIP) switches: --Message play, switch 1 (off = continuous play MOH, on = trigger play enable) --Bandwidth, switches 2-3 (see table 3, page 9) Note
