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Avaya Distributed Office
voice mail Quick Reference
This guide explains how to use Avaya Distributed Office voice mail.
Logging in from an onsite location
1. Enter the Distributed Office voice mail extension, ____, to access
the voice mail system.
2. Identify your mailbox:
- From your own telephone extension press#.
- From another telephone extension, enter your extension, and
3. Enter your Password,
avaya.com 2 Options After you log in, choose an option: Press For 1 Recording and sending messages. 2 Listening to messages 3 Recording or deleting a Personal Greeting 4 Changing your Personal Operator 5 Personalizing your mailbox. 6 Using Outcalling 8 Choosing Call Answer Mode *8 Transferring to another extension Your messages - To skip the message, press#. The message will remain as “new” About message categories until you listen to the body. You can assign Priority, Private, and - To repla
3 Responding to messages - Enter the extension of an a recipient, then press#. 1. After the recorded message plays, press1 to respond to the recorded - To use your Personal Mailing message. Lists, press*5 Then enter the Mailing List number (from 2. Choose an option: 1 to 10). Then press#. - To reply to the sender by voice - To use the Directory to add an mail, press1. Go to step 3. extension, press*2. (See Note: the sender must have a Using the Directory to find an mailbox in the sy
avaya.com 4 6. Choose an option: - To approve your name, press#. - Enter the extension of an a recipient, then press#. - To play back your name, press23. - To use your Personal Mailing Lists, press*5 Then enter the - To re-record your name, Mailing List number (from 1 to press21. 10). Then press#. Recording or deleting a Personal - To use the Directory, press*2. Greeting (See Using the Directory to find an extension by name) You can have one or two different Personal Greetings for eac
5 - To play back your greeting, 4. Press3 to review or modify Mailing press23. Lists. The system announces the number - To re-record your greeting, of entries in the first Mailing List. press21. 5. Choose an option: - To delete the greeting you just recorded, press*3. - To review or modify the list, press1. Go to step 7. Creating mailing lists - To delete the list, press*3. Use Mailing Lists to send messages to multiple mailboxes without entering - To skip to the next list, each extensio
avaya.com 6 4. Chose an option: 3. Press4 to change your password. - Note: Not all of these options may 4. Enter the new password, and press#. be available on your system. - To select the primary language 5. Confirm the new password, and (Mailbox language 1), press1. press#. - To select the secondary language 6. Press# when you finish. (Mailbox language 2), press2. Choosing Call Answer Mode - To select the primary language TTY (Mailbox language 1), Call Answer Mode determines whether pres
7 - To disable TTY support, press2. - To change or add an Outcalling number, press1. Go to Step 6. 5. The new status is announced. - To delete the Outcalling number, Using Outcalling press*3. - To keep the Outcalling number About Outcalling and return to the Outcalling With Outcalling, voice mail calls the menu, press#. numbers which you have programmed 6. Enter the Outcalling number and to signal that a new message has arrived wait five seconds for the system in your mailbox. You can
Legal disclaimer For full legal page information, please see the documents, Avaya Support Notices for Software Documentation, 03-600758, and Avaya Support Notices for Hardware Documentation, 03-600759. These documents can be accessed on the Web site, support.avaya.com. On the Web site, search for the document number in the Search box. COMMUNICATIONS AT THE HEART OF BUSINESS avaya.com
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