Summary of the content on the page No. 1
Release Notes for Cisco CallManager
Release 3.0(10)
Original CCO appearance: June 20, 2001
Revised: July 2, 2001
These release notes describe the new features and caveats for Cisco CallManager
Release 3.0(10).
For a list of the open and resolved caveats for Cisco CallManager Release 3.0(10),
see “Resolved Caveats” section on page 20 and “Open Caveats” section on
page 64. These release notes are updated every maintenance and major release.
Use these release notes in conjunction with the Installin
Summary of the content on the page No. 2
Contents Contents These release notes discuss the following topics: • Introduction, page 2 • System Requirements, page 3 • Related Documentation, page 3 • New and Changed Information, page 4 • Resolved Caveats, page 20 • Open Caveats, page 64 • Documentation Updates, page 82 • Obtaining Documentation, page 100 • Obtaining Technical Assistance, page 102 Introduction Cisco CallManager, a network business communication system, provides high-quality telephony over IP networks. Cisco CallManager enab
Summary of the content on the page No. 3
System Requirements System Requirements Make sure Cisco CallManager Release 3.0 is installed and configured on a Cisco Media Convergence Server. You may also install Cisco CallManager on a Cisco-approved Compaq server configuration or a Cisco-approved IBM server configuration. Caution The installation will not complete if you do not follow the exact configuration. Access the correct Cisco-approved server configuration for IBM server or Compaq server at http://www.cisco.com/go/swonly/ For other s
Summary of the content on the page No. 4
New and Changed Information • Cisco IP Phone 7900 Family Administration Guide • Configuring Remote Serviceability for Cisco CallManager Release 3.0 • Using Cisco CallManager Trace Gathering Tool for Diagnostic Traces • Cisco WebAttendant Quick Start Guide • Cisco WebAttendant User Guide • Cisco JTAPI Developer Guide • Cisco TAPI Developer Guide • Software License Agreement New and Changed Information New Software Features for Release 3.0(10) Cisco CallManager Release 3.0(10) adds features and pr
Summary of the content on the page No. 5
New and Changed Information Backup Utility The Backup Utility now creates backup files with the .sti extension instead of using the .tar extension. If you have .tar files already on your system, such as from an upgrade, the Backup Utility restores those files as well, but all current back ups are saved as a .sti extension. Important Notes for Release 3.0(10) Compatibility Matrix Table 1 lists versions with which Cisco CallManager 3.0(10) has been tested. Table 1 Compatibility Matrix Component/Ap
Summary of the content on the page No. 6
New and Changed Information Table 1 Compatibility Matrix Component/Application Version Tested Cisco Unity 2.4.6.102 JTAPI 1.1(1.19) TAPI 3.0(1.18) Service Parameters During an upgrade, Cisco CallManager does not overwrite service parameter values that the system administrator manually configures in Cisco CallManager Administration. New Software Features in Release 3.0(9) The following section contains new and changed software features in Cisco CallManager Release 3.0(9). User Interface Enhanceme
Summary of the content on the page No. 7
New and Changed Information Service Parameters Cisco CallManager Release 3.0(9) supports new service parameters. Refer to Table 9 on page 83 for a complete listing of all service parameters, which includes descriptions and default values, that were not included in Release 3.0(5) of Cisco CallManager Administration Guide. New Software Features in Release 3.0(8) The following sections contain new and changed software features in Cisco CallManager Release 3.0(8). Strong Encryption Cisco CallManager
Summary of the content on the page No. 8
New and Changed Information New Software Features in Release 3.0(7) Cisco CallManager Release 3.0(7), a maintenance release, adds no new features. Refer to the “Resolved Caveats - Release 3.0(7)” section on page 47 for more information. Important Notes for Release 3.0(7) Service Parameter Restart Conditions If you modify any of the service parameters in the following list, you must restart the Cisco CallManager 3.0(7) before the modifications take effect. • Digital Port • Ethernet Phone Port • A
Summary of the content on the page No. 9
New and Changed Information Cisco IP Phone 7910 and Cisco IP Phone 7940 Compatibility Issue Cisco IP Phone 7910 and Cisco IP Phone 7940 are only supported by Cisco CallManager Release 3.0(5a) and higher. If you are running an earlier version, you must upgrade to a later version at http://www.cisco.com/cgi-bin/tablebuild.pl/callmgr. New Software Features in Release 3.0(6) The following sections contain new and changed hardware and software features in Release 3.0(6) of Cisco CallManager. Cisco We
Summary of the content on the page No. 10
New and Changed Information Tech Prefixes Cisco CallManager Release 3.0(6) supports tech prefixes in the Gatekeeper. To properly configure the Cisco CallManager to register with a tech prefix you must go to service parameters and perform the following steps: Step 1 Choose Cisco CallManager. Step 2 Choose Cisco CallManager from Configured Services. Step 3 Enter GateKeeperSupportedPrefix in the Params section. Step 4 Choose String as the type. Step 5 Click update. Step 6 Select GateKeeperSupported
Summary of the content on the page No. 11
New and Changed Information New Hardware and Software Features in Release 3.0(5a) The following sections contain new and changed hardware and software features in Release 3.0(5a) of Cisco CallManager. Support for New Cisco IP Phones These new phone models, Cisco IP Phone 7910, Cisco IP Phone 7910-SW+, and Cisco IP Phone 7940, broaden the product line of Cisco IP phones. • Cisco IP Phone 7910—This is a single-line Cisco IP Phone with the following features: – Two-line, 24-character display – Four
Summary of the content on the page No. 12
New and Changed Information • Cisco IP Phone 7940—This is a two-line Cisco IP Phone with the following features: – Line buttons assignable as either lines or speed dials – Pixel-based display – Four soft keys with context-sensitive features – Five fixed function buttons (Messages, Services, Information, Directory, Settings) – Full-duplex speakerphone – Message waiting indicator – Dual 10/100 BaseT (RJ-45) connectors into dual port 10/100 BaseT switch – Provision for either inline or local plug p
Summary of the content on the page No. 13
New and Changed Information • Simpler configuration—Previous versions of Cisco CallManager required all Cisco CallManagers in separate clusters to be configured in the Cisco MCM as a source address/destination address (SA/DA) pair. Registration by cluster pairs meant that for a ten-site system, 90 (9 x 10) separate entries would be required in the Cisco MCM configuration. Also, because the SA/DA name required a hexadecimal address, configuration at the Cisco MCM and in the Cisco CallManager data
Summary of the content on the page No. 14
New and Changed Information applications server. When the user selects one of the services, the service emits XML tags to the same phone according to the design behavior of the service. XML tags for menu display, item selection, graphics display, and character display are available. Customers may create HTML/XML services that are accessible to pixel-based Cisco IP Phone displays. Note The eXtensible Markup Language (XML) Application Programming Interface (API) is available for end-user applicati
Summary of the content on the page No. 15
New and Changed Information Additional MGCP Support for Cisco VoIP Gateways Media Gateway Configuration Protocol (MGCP) support provides two primary benefits over H.323 support. First, MGCP provides a centralized dial plan. An H.323 network requires that the dial plan for each gateway be statically configured. Every dial plan change requires updating the dial plan in every gateway. MGCP provides centralized dial plan configuration support at the Cisco CallManager. Cisco CallManager Release 3.0(5
Summary of the content on the page No. 16
New and Changed Information through the Cisco AVVID network, out of TDM networks to another AMIS-equivalent voice messaging system. The capabilities allowed include the ability to reply to and forward messages from one messaging system to another. User Interface Enhancements Cisco CallManager Release 3.0(5a) makes the following enhancements to the Cisco CallManager Administration configuration pages: • Cisco IP Phone Services Configuration—This new page enables administrators to add, modify, or
Summary of the content on the page No. 17
New and Changed Information • Cisco WebAttendant Configuration—A new set of added pages enables administrators to configure Cisco WebAttendant pilot points, hunt groups, and users. To access this page from the main Cisco CallManager Administration page, select Service > Cisco WebAttendant. • Gateway Configuration—The modified Cisco CallManager Administration interface includes support for additional MGCP gateways, such as Cisco 2600 Series gateways with FXS and FXO analog interfaces. The MGCP ga
Summary of the content on the page No. 18
New and Changed Information The following example highlights the difference: The Cisco IP Interactive Voice Response System typically opens several CTI route points and CTI ports; it will always open a single CTI connection to a Cisco CallManager in the cluster. The 400 connection limit applies to the CTI connection and not the CTI ports or route points. BAT Reinstallation Administrators must reinstall BAT after installing Cisco CallManager 3.0(5a) because of a change made to the database. IOS V
Summary of the content on the page No. 19
New and Changed Information • Cluster-2 configures 5 intercluster trunks (to CCM-A, CCM-B, and CCM-C in Cluster1 and to CCM-F and CCM-G in Cluster-3). • Cluster-3 configures 5 intercluster trunks (to CCM-A, CCM-B, and CCM-C in Cluster-1 and to CCM-D and CCM-E in Cluster-2). Note If you add another cluster to this example configuration and you still want to maintain the intercluster links, you must modify the configuration for each cluster to add the necessary links between the cluster to all of
Summary of the content on the page No. 20
Resolved Caveats Resolved Caveats Resolved Caveats - Release 3.0(10) Table 2 lists and describes Caveats that were resolved in Cisco CallManager Release 3.0(10). Note If you have an account with Cisco.com (Cisco Connection Online), you can use the Bug Toolkit to find caveats of any severity for any release. To access the Bug Toolkit, log on to http://www.cisco.com/support/bugtools. Table 2 Cisco CallManager Release 3.0(10) Resolved Caveats DDTS Number Summary Explanation CSCdr51841 When a shared
