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Nortel Communication Server 1000
IP Phone 2007
User Guide
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Revision history Revision history February 2006 Preliminary 2.03. This document is up-issued to support Nortel Communications Server 1000 Release 4.5. Note: The “Security features” section has a new “Secure communication” subsection. The LOGOS, copyright, and trademark information were updated. August 2005 Standard 2.00. This document is up-issued to support Nortel Communication Server 1000 Release 4.5. May 2005 Standard 1.00. This document is issued to support the IP Phone 2007 on Nortel C
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Revision history 4
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Contents Contents About the Nortel IP Phone 2007 . . . . . . . . . . . . . . . . . . . . . 11 Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Telephone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Telephone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Application area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Tools/Navigation area . . . . . . . . . . . . .
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Contents Use Contrast and Brightness . . . . . . . . . . . . . . . . . . . . . . . . . 30 Use USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Use TFTP Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Use Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Configure services on the IP Phone 2007 . . . . . . . . . . . . . 37 Use the Telephone Options menu . . . . . . . . . . . . . . . . . . . . .
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Contents Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Use Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Use On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Use Handsfree dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Use the Directory applications . . . . . . . . . . . . . . . . . . . . . . . . 64 Make a call using Corporate Directory . . . . . .
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Contents Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Activate Automatic Answerback . . . . . . . . . . . . . . . . . . . . . . . 85 Activate Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Use Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 While away from your desk . . . . . . . . . . . . . . . . . . . . . . . . . 89 Use Call Forward . . . . . . . . . . . . . . . . . . . . .
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Contents Use Radio Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Use Voice Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Additional features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Personal Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Callers List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Redial List . . . . . . . . . . . . . . .
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About the Nortel IP Phone 2007 Basic features The IP Phone 2007 supports the following features: • 12 programmable feature soft keys • four soft keys (self-labeled) providing access to a maximum of ten features Note: Your IP Phone 2007 may not be configured to support soft key functionality. Consult your system administrator. • speaker for on-hook dialing or on-hook listening • volume control bar for adjusting ringer, speaker, handset, and headset volume • four call processing fixed keys: —H
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About the Nortel IP Phone 2007 Telephone controls Figure 1 shows the IP Phone 2007 controls. Figure 1: IP Phone 2007. Use the Volume control bar to adjust the volume of the ringer, handset, headset, speaker, and the Handsfree feature. Press the right side of the rocker bar to increase volume; press the left side to decrease volume. Use the Goodbye key to terminate an active call. Press the Hold key to put an active call on hold. Tap the flashing line (DN) soft key to return to the caller
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About the Nortel IP Phone 2007 Use the Navigation keys to scroll through menus and lists appearing on the LCD display screen. The key rocks for up, down, left, and right movements. Press the Headset key to answer a call using the headset or to switch a call from the handset or handsfree to the headset. Press the Speaker key to activate handsfree. The speaker LED indicator lights to indicate when handsfree is active. Press the Mute key to listen to the receiving party without transmitting
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About the Nortel IP Phone 2007 The IP Phone 2007 window-based user interface has two display areas: • Application area • Tools/Navigation area Figure 2 shows an example of an idle LCD display screen. Figure 2: IP Phone 2007 LCD display screen Note: The display can differ from the above example. To extend the life of the LCD panel, the panel goes dark (“sleeps”) after a configured period of time. See “To use Contrast and Brightness” on page 30 for information on configuring the time before the
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About the Nortel IP Phone 2007 • feature soft keys • soft keys Figure 3 shows the Application area. Figure 3: IP Phone 2007 Application area In the Feature area, the soft keys can show either text or icons. Table 1 shows the soft key text and icon equivalents. The text labels are displayed by default and are changed using the Tools menu (see “To use Button Customizing Tool” on page 34 for more information). Table 1: Feature Key text and icon displays (Part 1 of 2) Text display Icon display 1
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About the Nortel IP Phone 2007 Table 1: Feature Key text and icon displays (Part 2 of 2) Text display Icon display Tools/Navigation area The Tools/Navigation area provides controls for navigating between features and selecting tools. This area is visible and functional at all times. Figure 4 on page 17 shows the Tools/Navigation area. Figure 4: IP Phone 2007 Tools/Navigation area The Tools/Navigation area has five main elements presented as touchable soft keys: Tap this icon to determine whi
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About the Nortel IP Phone 2007 Tap this soft key to go to the primary graphical external application, as configured by the administrator. The soft key displays the icon of the primary graphical application. Tap this icon to access the following tools used on the IP Phone 2007: • Network Configuration • Local Diagnostics • Touch Panel Setup • Contrast and Brightness • USB Devices • TFTP Upgrade • Preferences Tap this icon to display a virtual keyboard (pop-up keyboard) for text entry. The p
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About the Nortel IP Phone 2007 Calibrate the touch panel You calibrate the touch panel through the Tools menu, which enables you to fine-tune the touch panel. You are prompted to use the stylus to tap three targets. See “To use Touch Panel Setup tool” on page 29 for further information. Stylus You operate the touch panel using a stylus or your finger. However, use of a stylus is recommended to avoid damage to the touch panel. Cleaning the Telephone Screen Hold down the Goodbye key, and then
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About the Nortel IP Phone 2007 Secure Communication Your IP Phone 2007 supports secure communication using SRTP and a Pre-Shared Key (PSK) media encryption feature. If the feature is enabled, a security icon (:) appears on the screen when your call is secured using SRTP (PSK). Contact your system administrator to find out if this feature is enabled on your phone. Managing your Station Control Password (SCPW) Your Station Control Password (SCPW) enables the following security features: • Ele
