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IP Phone User Guide
ITP-5021D / ITP-5014D
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SAFETY CONCERNS For product safety and correct operation, the following information must be given to the operator/user and shall be read before the installation and operation. Conventions WARNING Provides information or instructions that you should follow in order to avoid personal injury WARNING or fatality. CAUTION Provides information or instructions that you should follow in order to avoid a service failure CAUTION or damage to your phone. NOTE Indicates additional
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WARNING The ITP-5021D/5014D IP phone shall be connected to the local AC power using the power adaptor provided with the IP phone. Use of an alternative adaptor may result in serious damage and voids the product warranty. The handset receiver on the digital phone may retain metallic objects. Care should be taken when using the handset in the vicinity of small metal objects. Avoid placing objects containing water such as vases, cups, cosmetics, and medicines
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Do not use flammable solvent or materials near the phone. Do not store them near the phone. It may cause a fire or electric shocks. If the phone makes excessive noise, emits an odour, or smoke, immediately unplug the phone and call your Authorised Samsung Reseller. CAUTION Be careful not to connect the network LAN cable to the PC connection port. If the LAN cable connected to network is connected to the PC connection port, both telephone and PC commun
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Do not install the phone on an unstable surface or in direct sunlight. It may cause severe damage to the plastic case of the phone, and reduced the performance of your digital phone. Do not separate, repair or remodel the phone arbitrarily. If a repair is needed, please contact your Authorised Samsung Reseller. © SAMSUNG Electronics Co., Ltd. 5
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TABLE OF CONTENTS SAFETY CONCERNS Conventions..................................................................................................................................... 2 Symbols ........................................................................................................................................... 2 Warning............................................................................................................................................ 3 Caut
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THINGS YOU SHOULD KNOW USING THE FEATURES APPLICATION MENUS ANNEX PREPARATION PREPARATION Main Features IP Network The ITP-5021D/5014D IP phone provides voice communication through the previously installed data network line, making installation of additional telephone lines unnecessary. Application menu This button allows you to access the IP phone’s menu functions. The menu functions include the recent outgoing call log, incoming call log, system director
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PREPARATION THINGS YOU SHOULD KNOW USING THE FEATURES APPLICATION MENUS ANNEX Hold You can use the Hold feature when you need something or another call arrives. Use this button to temporarily hold the current call until you are ready to resume the call. You can even pickup a held call at another station. Conference Calls This button is used when multiple parties need to be connected simultaneously during a phone conversation. Up to five parties including yo
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Front View of the Phone ITP-5021D / ITP-5014D DS-5021D DS-5014D (Programmable Buttons : 21) (Programmable Buttons : 14) Programmable Buttons Soft Buttons Scroll Button Status Indicator Speaker LCD screen Volume Button Redial Button Conference Button Navigation Buttons Dial Buttons Speaker Button Hold Button Transfer Button Microphone 10 © SAMSUNG Electronics Co., Ltd
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PREPARATION THINGS YOU SHOULD KNOW USING THE FEATURES APPLICATION MENUS ANNEX Connecting Lines to the Phone 1 Plug the handset cord into the port marked with the symbol. 2 Connect the LAN cable connected to your data network to the LAN connection port on the base of the IP phone. 3 Connect the LAN cable connected to the PC’s network card to the PC connection port on the base of the IP phone. 4 Connect the power adaptor. There is a power connection port for th
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If you want to use the LAN Jack adaptor, the LAN cable can be connected as follows : LAN Jack Adaptor 12 © SAMSUNG Electronics Co., Ltd
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THINGS YOU SHOULD KNOW USING THE FEATURES APPLICATION MENUS ANNEX PREPARATION THINGS YOU SHOULD KNOW Volume Adjustment The Volume [ ] button is used for adjusting the volume of the handset, speaker, and ringer. Adjusting Handset Volume 1 During a call using the handset. 2 Press the [Volume ] button to increase the handset volume. 3 Press the [ Volume] button to decrease the handset volume. © SAMSUNG Electronics Co., Ltd. 13
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PREPARATION THINGS YOU SHOULD KNOW USING THE FEATURES APPLICATION MENUS ANNEX Adjusting Speaker Volume 1 During a call using the [Speaker] button. 2 Press the [Volume ] button to increase the speaker volume. 3 Press the [ Volume] button to decrease the speaker volume. Adjusting Ring Volume 1 To increase the ring volume, press the [Volume ] button while the phone is ringing. 2 To decrease the ring volume, press the [ Volume] button wh
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THINGS YOU SHOULD KNOW USING THE FEATURES APPLICATION MENUS ANNEX PREPARATION Entering Characters Using the dial buttons of this phone, you can easily enter/edit, letters, numbers and special characters. Special Button Used To enter letters of the alphabet the following special button is used. - ‘A’ Button : Switch to capital/small letters when entering characters. The ‘A’ button of the ITP-5021D/5014D IP phone is located on the first button of the bottom row of the pro
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PREPARATION THINGS YOU SHOULD KNOW USING THE FEATURES APPLICATION MENUS ANNEX Entering Characters Press the Volume [ ] button to move the cursor and insert or modify the desired letter. Press the Volume [ ] button and move the cursor one space to the right to use the same dial button letters as the previous letter used. Procedures for entering characters are described below. Enter the characters according to the table below. Press the ‘A’ button to switch between capital and low
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THINGS YOU SHOULD KNOW USING THE FEATURES APPLICATION MENUS ANNEX PREPARATION Telephone Status Indicator The status indicator turns on or off according to the telephone status. Telephone Status Indicator Status of LCD Indicators Functions Busy/Off-hook Steady red Extension Ring Flashing red Trunk Ring Flashing green Recalling Flashing yellow Message waiting Flashing red Calling Denied Fast flashing red within 1-second interval. © SAMSUNG Electronics Co., Ltd.
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PREPARATION THINGS YOU SHOULD KNOW USING THE FEATURES APPLICATION MENUS ANNEX Button LED The [Transfer] button, [Hold] button, and [Speaker] button have a LED that turns on or off according to the phone status. [Transfer] button [Hold] button [Speaker] button For incoming external calls or intercom calls ringing at your IP Phone the trunk button LED or Call button LED will flash green. The trunk button LED will flash red on other IP Phones with the same trunk butto
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USING THE FEATURES THINGS YOU SHOULD KNOW APPLICATION MENUS ANNEX PREPARATION USING THE FEATURES Making a Call This function is used when you want to make a call to other stations or to make an external call. Calling an Extension Number This function is used when you want to make a call to other stations. 1 Pick up the handset and check for dial tone. 2 Dial the extension number or station group number. Wait until the other party answers the call.
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PREPARATION THINGS YOU SHOULD KNOW USING THE FEATURES APPLICATION MENUS ANNEX Calling an Outside number This function is used when you want to make an external call. 1 Pick up the handset. 2 Press the trunk or trunk group button or dial the trunk group access code(e.g., 0). 3 Dial the telephone number you want to call. 4 Finish your call by replacing the handset or pressing the [End] button. NOTE - If the hot keypad feature is used
