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Telecommunication Systems Division
®
IP5000-Series
Telephone User Guide
April 2009
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Important! Toshiba Telecommunication Systems Division sells its products through Authorized Dealers. Our Dealers are certified in Sales and Technical Training for Toshiba products, and focus on providing the best possible customer experience. Dealer services include: network assessments, product recommendations, installations, and ongoing technical and sales support. Before making any changes or updates to their Toshiba Telecom product (hardware or software), Toshiba advises Businesses to
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TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS TELECOMMUNICATION SYSTEMS PRODUCT OR OTHERWISE MADE AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE T
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Toshiba America Information Systems, Inc. Telecommunication Systems Division End-User Limited Warranty Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment manufactured by Toshiba (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new condition, be free from defects in material and workmanship for twenty-four (24) months after delivery, except as otherwise provided by TAIS in t
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WARRANTIES FOR NON-TOSHIBA BRANDED THIRD PARTY PRODUCTS A valuable element of Toshiba’s product strategy is to offer our customers a complete product portfolio. To provide this value to our customers at the most optimal prices, we offer both Toshiba-branded and third-party manufactured products that support our Toshiba Strata CIX product portfolio. Similar to other resellers of software, hardware and peripherals, these third- party manufactured products carry warranties independent of our Tos
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Contents Introduction Organization........................................................................................................................ix How to Use This Guide........................................................................................................x Conventions ......................................................................................................................x Related Documents/Media.............................................................
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Contents Chapter 3 – SoftIPT Telephone Terminology.....................................................................................................20 Making a Call.....................................................................................................................21 Handset ...........................................................................................................................21 Spkr Button....................................................................
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Contents Chapter 4 – Feature Operations Chapter 4 — Feature Operations Account Code Calls ...........................................................................................................43 Verified/Non-Verified Account Codes...........................................................................43 Forced Account Codes....................................................................................................44 Voluntary Account Codes (Verified/Non-Verified).................
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Contents Chapter 4 – Feature Operations Echo Cancellation ..............................................................................................................68 Emergency Call..................................................................................................................68 Emergency Monitoring Station.......................................................................................68 Emergency Ringdown..............................................................
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Contents Chapter 5 – IP5122-SDC Chapter 5 — IP5122-SDC Making and Answering Calls.............................................................................................90 Local Emergency Service (Calling 911)............................................................................91 ACO Volume Control ........................................................................................................92 Microphone.......................................................................
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Contents Chapter 7 – Headset and Handset Operation Chapter 7 — Headset and Handset Operation Recommended Headsets ..................................................................................................109 Headset and Handset Interactions....................................................................................109 AUTO or CARBON Setting ............................................................................................110 Headset Transmit Level Adjustments...........
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Contents Chapter 10 – Info ManagerTM Advanced Network Settings .........................................................................................145 Sound Settings ..............................................................................................................154 Key Repeat....................................................................................................................158 Other Setting........................................................................
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Introduction This user guide describes how to use the Toshiba IP5000-series telephones with the Strata CIX670, CIX200, CIX100, CIX100-S, and CIX40 telephone systems. These include: • Strata IP5000-series digital telephones shown in Table 1 on Page 2. • Strata IP Add-on Modules. • Strata Direct Station Selection (DSS) console. Note Telephones and ADM models that include “1” in the model number are models that support the backlight feature. Organization • Chapter 1 – The Grand Tour provides an
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Introduction How to Use This Guide • Chapter 9 – Administrator Programming explains features and functions to be performed by an Administrator. • Appendix A – References includes tables that support procedures in the Basic and Feature Operation chapters. • Appendix B – Hardware Connections includes tilt angles and telephone wiring diagrams. • Appendix C – Centrex Application describes the Centrex features which may be available with your Strata CIX system. How to Use This Guide This guide pr
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Introduction How to Use This Guide Conventions Description Represents any Directory Number button, also known as an extension or intercom number. [DN] Telephones can have multiple extensions. Incoming calls ring extensions bottom to top. Represents any Primary Directory Number button (the [PDN] extension number for the telephone). Represents any Secondary appearance of a PDN. A PDN [SDN] which appears on another telephone is considered an SDN. Represents any Phantom Directory Number button (
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Introduction Related Documents/Media Conventions Description Grey words within the printed text denote cross-references. In the electronic version of this document (Library CD-ROM See Figure 10 or FYI Internet download), cross-references appear in blue hypertext. Related Documents/Media Note Some documents listed here may appear in different versions on the electronically or in print. To find the most current version, check the version/ date in the Publication Information on the back of the
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The Grand Tour 1 The IP5000-series telephones connected to a Strata CIX telephone system, running Release 5.2 or higher software, include a selection of IP telephone models and matching IP add-on modules, as well as a 60 button DSS Console. See Table 1 for more details. The IP5000 telephones offer a built-in gigabit ethernet switch allowing the telephone to autosense the network speed, 10/100/1000Mbps. Through dynamic soft key assignments, the LCD telephones provide easy access to frequentl
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The Grand Tour Table 1 IP5000 Series Telephones Description Image 10 Button IP Telephone: • 4 line LCD with back light option • Full duplex Speakerphone • Headset I/F • Ringing LED 20 Button IP Telephone: • 4 line LCD with back light option • Full duplex Speakerphone • Headset I/F • Ringing LED 20 Button with Electronic LCD Labels: • 9 line LCD with back light • Full duplex Speakerphone • Headset I/F • Ringing LED 2 Strata CIX IP5000-series Telephone UG 04/09
