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POLYCOM VSX7000e
USER GUIDE
HELP, HINTS, and TIPS
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TABLE OF CONTENTS Polycom Remote……………………………..…………………………………2 Placing/Receiving Calls……..………….……………………………………3 Camera Control………………………………………………………………….4 Multipoint Calls………………………………………………………………….6 Monitors…………………………………………..……………………………….7 Using Other Peripherals..……………………………………………………8 Conferencing Tips………………………………………………..…………….9 For additional help, go to www.polycom.com, Support, Learning Center and Training, VSX End User Training. 1
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POLYCOM REMOTE 2
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PLACING/RECEIVING CALLS 1. Calls can be placed manually, from the Directory, or from Recent Calls. 2. The Home screen on the Polycom system is always the Place a Call screen. Pressing the red Return to Home button on the remote will always return the user to the Place a Call screen. 3. To place a call manually, type in the IP address using the keypad on the remote control. Make sure to enter the IP address exactly as shown, including the dot, then press the green Call button on the
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CAMERA CONTROL 1. The blue buttons on the remote control operate the cameras at both the near (your site) and far site (the receiving site), the ability to preset the camera locations, to zoom in using the selected camera, and to switch between the cameras and other equipment (camera button). 2. Once a particular camera is selected, the red arrows will move the camera left or right and tilt the camera up or down. 3. When focusing the camera on the teacher, try to fill the screen with the
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10. To set camera presets, move the camera to the desired position, press Preset, then hold down the number desired. (Note the same numbers are used for front and back camera.) 5
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MULTIPOINT CALLS 1. Point to Point calls are when only two sites are connected. Multipoint calls are when several sites are connected in a call. The VSX7000e can connect up to four sites, your site and three others. 2. To add second site to a call, press the green Call/Hang Up button. Highlight Add Call, and either manually type in the IP address or choose the address from the Directory. 3. When in a multipoint call, there are four different viewing modes for the remote site, automati
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MONITORS 1. When sending a course, the front monitor displays the teacher and should be facing the teacher so that he/she can see what the far site is seeing and the back monitor displays the far site so that the teacher can see his/her students. 2. When receiving a course, usually the front monitor shows the teacher and the back monitor displays a self view. The content can be displayed on the front monitor (instead of the teacher) or through the LCD projector. 3. What is displayed in t
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USING OTHER PERIPHERALS 1. To show content using the computer, make sure the computer video is configured to the same resolution and refresh rate as the Polycom system. 2. The Elmo is connected to the computer using a USB cable. Therefore the content shown on the document camera (Elmo) is displayed on the computer screen and can be used with any program on the computer. 3. Press the blue ImageShare selection button to start and stop displaying content from the computer or document camera
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CONFERENCING TIPS 1. Have a list of numbers handy for troubleshooting. Numbers needed are school tech coordinator, system tech coordinator, T2 Technical Support (for help with Polycom problems) 877-847-7000 x2292, Interwrite Learning Support 800-856- 0732, and your ACCESS Support Center. 2. When sending a class, it is helpful to have IP addresses of the sites to be called pre-programmed into the Directory. 3. Set your camera presets before the call so that they can be quickly accessed du
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11. Avoid muting the near site microphone and only addressing your students. 12. Sometimes the audio has a slight delay, so pause briefly for others to ask or answer questions, participate in discussions, or make comments. 13. Try to keep the screen filled with people or content rather than the wall, table, etc. 14. Have the students make name cards and display them prominently so that you can learn their names. Call on them as if they were in the room with you. 15. Make a sign to displ
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23. Plan ahead for interruptions and have a plan on how to handle them. Interruptions should be kept to a minimum for optimal class time. 24. Being prepared is the key to successful videoconferencing. Making sure that all materials needed are on hand and that the receiving site has their materials also. This means organization, planning, and sending information and materials to the receiving site ahead of time. 11
