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®
Tenor Carrier MultiPath
Switch (CMS)
Tenor and Quintum are registered trademarks. Tenor Carrier MultiPath Switch (CMS), PacketSaver,
Quintum Technologies, Inc., VoIP Made Easy, TASQ, SelectNet, and SelectNet Technology are trade-
marks of Quintum Technologies, Inc.
Product Guide
P/N 480-0005-00-15
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Table of Contents About this Guide What’s included? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Product Guide Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Finding Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 2: Hardware Components Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Board interoperability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Chassis - CMS (14 Slot) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Front (with AC power) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 3: Installation Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Pre-Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Inspect Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Install in Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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CLI Menu Tree - Basic View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 CLI Menu Tree - Expanded View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Access CLI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Telnet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Se
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Set up Tenor CMS status polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9 Set up Debug Message Display window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9 Chapter 6: Call Detail Recording Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Establish connection between Tenor CMS and CDR Server . . . . . . . . . . . . . . . . . . . . . . .
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Reset System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12 Change Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12 Card Maintenance/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13 Replace WAN/System Controller/CPU cards of identical type . . . . . . . . . . . . . . . . . . 8-14 Replace/Change DSP Modu
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About this Guide P/N 480-0005-00-15 1
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About this Guide What’s included? This product guide is divided into chapters; each chapter describes a specific topic. The following chapters are included: • About this Guide: Describes what is included in the Product Guide, including typographical conventions. • Chapter 1: Overview. Includes a general overview of the product, including a description of the Tenor CMS’s features and capabilities. • Chapter 2: Hardware Components. Hardware description, including the chassis, WAN cards (T1, E1,
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About this Guide Typographical Conventions Product Guide Conventions Certain typographical conventions are used throughout this product guide. See below. • All commands you enter via keystrokes appear in bold (e.g., Press Enter or Press Ctrl-I). • All text commands you enter via Telnet session or command line typing appear in italics (e.g., type active). • There are three types of special text that are designed to reveal supplemental information: Note, Warn- ing, and Caution. See below. A NO
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About this Guide Finding Help Refer to the Product Guide for help. The Table of Contents and Index tells you where to find information eas- ily; the glossary defines specific terms. See Appendix A: Getting Acquainted with Tenor CMS in the VoIP Net- work for detailed information about VoIP terms and concepts. Extensive configuration help is available via the Command Line Interface help system. Just type help or ? from any prompt to obtain help. See Chapter 4: Getting Started with Command Line
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Chapter 1: Overview This chapter gives you a general overview of the Tenor® Carrier MultiPath Switch (CMS), including feature descriptions and capabilities. You will also find information about the organization of this product guide. Specifically, the following topics are covered: ! A description of Tenor CMS ! Typical implementations ! Features and capabilities P/N 480-0005-00-15 1-1
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Alarm Status Alarm Status Alarm Status Alarm Status Alarm Status CPU CPU CPU CPU CPU PCI PCI PCI PCI PCI 1 2 1 2 1 2 1 2 2 DSP Bank DSP Bank DSP Bank DSP Bank 1 1 1 1 2 2 2 2 Link TX/RX Link TX/RX Link TX/RX Link TX/RX 10/100 10/100 10/100 10/100 Ethernet Ethernet Ethernet Ethernet Reset TM TM TM TM TM QUINTUM QUINTUM QUINTUM QUINTUM QUINTUM TECHNOLOGIES, INC. TECHNOL OGIES, INC. TECHNOL OGIES, INC. TECHNOL OGIES, INC. TECHNOL OGIES, INC. Alarm Status Alarm Status Span Span Span Span Link TX/RX
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Chapter 1: Overview functions such as voice packet generation and multiplexing). You can also use an individual DSP card for this purpose. Tenor CMS is managed by a unique Command Line Interface (CLI) management system. Through the CLI, you can configure remote and local units. Just log on and configure items like chassis information, trunk groups, signaling data, etc. In addition, you can assign specific numbers to be routed over the PSTN, rather than IP. The CLI also provides a comprehen
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Chapter 1: Overview If the network conditions for an IP call become unacceptable—according to the delay and packet loss specifi- cations you configure—Tenor CMS will switch the call to the PSTN automatically and transparently. The Tenor CMS continuously monitors your data network for jitter, latency and packet loss, and transparently switches customer calls to the PSTN when required. Dynamic Call Routing Tenor CMS’s intelligent call routing capabilities are state-of-the-art. The chassis automa
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Chapter 1: Overview PacketSaver™ PacketSaver packet multiplexing technology reduces the amount of IP bandwidth required to support multiple calls flowing between two endpoints. PacketSaver minimizes bandwidth usage by aggregating samples from multiple VoIP conversations and packing them into a larger IP packet with a single IP header. The process removes the need to send a bulky IP header with individual voice packets. As a result, it eliminates the trans- mission of redundant information. .
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Chapter 1: Overview Powerful System Monitoring There are many different ways to monitor the health of the unit, including LEDs and alarms. LEDs appear on the front of the unit (for CMS -14 slot) and the front of WAN interface cards, as well as on the DSP cards, and the System Controller/CPU card. The LEDs light up according to operations and alarms the system is experi- encing. Through the Command Line Interface (CLI) management system, you can view a list of active system alarms, as well as
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1 0 Chapter 1: Overview Capabilities The Tenor CMS’s specific capabilities are explained below. For illustration purposes, the Tenor CMS (14 slot) is pictured. Line Circuit Originated Calls Calls coming from a Line Circuit may be switched to either the data network as a VoIP call or to a Trunk Cir- cuit typically for connection to another circuit switched network such as the PSTN. The routing decision made by the Tenor CMS is based upon your configuration and the dialed number. Figure 1-2 Li
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1 0 1 0 Chapter 1: Overview Trunk Circuit Originated Calls A call coming from a Trunk Circuit may be switched to either the data network as a VoIP call, a Line Circuit, or trunk typically for connection to a termination device on the users premises such as a PBX. The routing decision made by the Tenor CMS is based upon your configuration and the dialed number. Figure 1-3 Trunk Circuit Call Routing PSTN A Trunk Circuits TM Circuit Call Alarm St at us Alarm Statu s Line CPU PCI CPU PCI Trunk 1
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1 0 Chapter 1: Overview Data Network Calls Calls coming from the data network can be routed to the Line circuit or Trunk circuit spans. The Tenor CMS will route calls based upon the dialed number. If the number is configured as a local phone number, the call will be sent to a Line circuit for termination, otherwise the call is considered a “Hop-Off call” and the Tenor CMS sends it out through a Trunk circuit span, typically connected to the PSTN. Figure 1-5 Data Network Call Routing PSTN A
