Summary of the content on the page No. 1
R
DXP, DXP Plus, and FX Series
Digital Communications Systems
LCD Speakerphone
System Reference Manual
COMDIAL
QZ ABC DEF
1 2 3
4GHI 5JKL 6MNO
PRS TUV WXY
79 8
OPER
0 #
TRNS/CNF
HOLD TAP INTERCOM SPEAKER SHIFT MUTE
MESSAGE
13 ABC2 DEF
SHIFT
GHI JKL MNO
4 5 6
TAP
TRNS/CONF
PRS TUV WXY
7 8 9
SPEAKER
* 0 #
MUTE
R
HOLD
Summary of the content on the page No. 2
D R E E G T I C I E R D T I S I This reference manual applies to the following system and telephone models: System Models: DXP systems with software 12A and later. • DXP Plus systems with software 12A and later. FX Series with software 12A and later. Telephone Models: Impact 8012S-** Rev. A and later. Impact 8024S-** Rev. A and later. Impact SCS 8324S-** Rev. A and later. Impact SCS 8312S-** Rev. A and later. Impact SCS 8324F-** Rev. A and later. Contact your Comdial dealer for upd
Summary of the content on the page No. 3
GCA70–250 Contents Contents 1 Introducing The LCD Speakerphone................... 1–1 1.1 UsingThisGuide ............................... 1–1 1.2 Using Your Speakerphone......................... 1–3 1.3 UnderstandingTheDisplayAbbreviations............ 1–8 1.4 Knowing Your Speakerphone’s Functions ........... 1–12 1.5 UnderstandingWhatTheLightsMean.............. 1–14 1.6 AdjustingTheTelephonePedestal ................. 1–16 2 AnsweringCalls..................................... 2–1 2.1 AnsweringOuts
Summary of the content on the page No. 4
Contents GCA70–250 4 PlacingCalls On Hold................................ 4–1 4.1 HoldingCalls................................... 4–1 4.2 Handling HoldRecalls ........................... 4–4 4.3 Parking Calls................................... 4–5 4.4 Handling Park Recalls............................ 4–6 5 Transferring Calls................................... 5–1 5.1 Transferring Calls—Screened...................... 5–1 5.2 Transferring Calls—Unscreened ................... 5–3 5.3 MakingAHotTran
Summary of the content on the page No. 5
GCA70–250 Contents 7.19 Using Direct Inward SystemAccess(DISA) .......................... 7–17 7.20 Using The Auxiliary Jack ........................ 7–20 7.21 Using The Tracker Paging System ................. 7–22 7.22 Using E And M Tie Lines........................ 7–24 7.23 Call Forward Outside System..................... 7–26 7.24 Mark Problem Line............................. 7–28 7.25 Automatic Set Relocation........................ 7–29 7.26 Using The IMIST Module........................
Summary of the content on the page No. 6
Contents GCA70–250 10.11 Transferring The Attendant Calls To The Alternate Attendant Telephone............. 10–22 10.12 Using The Overflow Transfer.................... 10–23 10.13 Using The Digital Voice Announce Option ......... 10–24 10.14 Using The Special Attendant Buttons.............. 10–30 10.15 Viewing The System Status Log.................. 10–33 10.16 Operating Your Telephone WithADSS/BLFConsole ...................... 10–35 11 Troubleshooting Your Telephone ..................... 11–1 I
Summary of the content on the page No. 7
GCA70–250 Introducing The LCD Speakerphone Introducing The 1 LCD Speakerphone 1.1 Using This Guide This user’s guide describes your LCD speakerphone and tells you how to use it. The sections in this introductory chapter help you become familiar with your speakerphone’s controls and indicators. The remaining sections are titled as follows: 1.2 Using Your Speakerphone 1.3 Understanding the Display Abbreviations 1.4 Knowing Your Speakerphone’s Functions 1.5 Understanding What The Lights Mean The op
Summary of the content on the page No. 8
Introducing The LCD Speakerphone GCA70–250 8 Sending And Receiving Non-Verbal Messages You can program many of the buttons on your telephone to enhance the unit’s versatility and usability. These programming instructions are found in the following chapter: 9 Programming Your Telephone For your convenience, a troubleshooting chart is provided in the following chapter: 10 Using The Attendant Features If you operate an attendant station, you will use the special features provided in the following c
Summary of the content on the page No. 9
GCA70–250 Introducing The LCD Speakerphone 1.2 Using Your Speakerphone When using your speakerphone, the microphone and loudspeaker are farther away from you than when you use a handset. Both the signal from the loudspeaker and the signal to the microphone must be strengthened. When microphones and loudspeakers are close together (such as in a speakerphone), additional amplification typically generates a ringing sound (public address systems do this if the volume is too high or the microphone is
Summary of the content on the page No. 10
Introducing The LCD Speakerphone GCA70–250 NOTE: Pressing any button (mute, hold, etc.) on the speakerphone while in full-duplex mode causes the system to perform the “speech training” test again. For example, if you press MUTE while in full-duplex mode, when you release the call from mute, the system will perform the entire “speech training” test again. 1.2.2 Speakerphone User Guidelines NOTE: The speakerphone user guidelines in this section do not apply to the Impact SCS 8324F-** when it is op
Summary of the content on the page No. 11
GCA70–250 Introducing The LCD Speakerphone If you are using a handset and the other party is using a speakerphone, avoid breathing heavily into your microphone. Avoid other sounds that may affect the distant telephone’s sound-activated switches. In some situations, such as when either you or the distant party are in a noisy environment, you may have to lift your handset to ensure a clear conversation. When both you and the distant party use speakerphones, the sound-activated switches can o
Summary of the content on the page No. 12
Introducing The LCD Speakerphone GCA70–250 LCD Alphanumeric Display SCS02 Interactive Buttons (NOT programmable) Handset Programmable Buttons Intercom Button* Telephone Speaker Message Waiting Light* Shift Button* MESSAGE ABC DEF 13 2 SHIFT TAP Button* GHI 4 JKL 5 MNO6 TAP Dialpad PRS TUV WXY TRNS/CONF Transfer/Conference Button* 7 8 9 SPEAKER * 0 # Speaker Button* MUTE R HOLD Mute Button* Hold Button* Volume Up Volume Down Microphone Opening Connectors On Bottom Of Telephone *NOTE: These are de
Summary of the content on the page No. 13
GCA70–250 Introducing The LCD Speakerphone LCD Alphanumeric AW700A Display Handset Interactive Buttons (NOT programmable) Keypad Programmable TAP Buttons Button R Volume Up Volume Down QZ ABC DEF 1 2 3 Transfer/ GHI JKL MNO 4 5 6 Conference Shift PRS TUV WXY 79 8 Button Button OPER 0 # Mute Message TRNS/CNF Button Waiting HOLD TAP INTERCOM SPEAKER SHIFT MUTE Light Speaker Button Hold Button Connectors On Bottom Of Telephone Intercom Handset Line Cord Optional Button Headset ! Microphone Opening
Summary of the content on the page No. 14
Introducing The LCD Speakerphone GCA70–250 1.3 Understanding The Display Abbreviations This chart identifies the interactive button abbreviations that appear in your display. Abbreviation Feature Definition ACCT Account Stores a button that enables account code entry. ALERT Set Reminder Sets two reminder alerts that will sound at your station at specified times. ALL All Calls Route all of your calls to a different Forward station location. ANS Answer Answers a call ringing at your station. APAGE
Summary of the content on the page No. 15
GCA70–250 Introducing The LCD Speakerphone Abbreviation Feature Definition CALLBK I Will Call Back Respond to a SOHVA call with a non-verbal message. CLEAR Clear Features Stores a button that clears a currently active or engaged feature. CLR Clear Cancels a call forward condition. CONF Conference Establishes a conference. DARK Dark (contrast) Makes LCD screen darker. DISP Display Adjusts the contrast of your LCD screen. DND Do Not Disturb Makes your station appear busy to other stations. When ch
Summary of the content on the page No. 16
Introducing The LCD Speakerphone GCA70–250 Abbreviation Feature Definition MSG Message Turns on message waiting light at another station. MUSIC Background Music Turn on the background music at your station. When chosen as a feature, stores a button that enables the function. NEXT Next Display Shows the next display. NoANS No Forwards calls that ring at your Answer/Forward station but receive no answer. OPTIONS Options Selects interactive button features. OVER Override Overrides either a do-not-d
Summary of the content on the page No. 17
GCA70–250 Introducing The LCD Speakerphone Abbreviation Feature Definition SAVE Save Number Permanently saves last number you dialed. When chosen as a feature, stores a button that provides the function. SDIAL Speed Dial Programs a number for one-button calling. SEND Send Transfer Re-transfers a previously transferred call that returned to your station. SET Set Feature Enable call forwarding. SOHVA Secure Sends a subdued off-hook voice Off-Hook announcement to another station. Voice Announce SRC
Summary of the content on the page No. 18
Introducing The LCD Speakerphone GCA70–250 1.4 Knowing Your Speakerphone’s Functions Your speakerphone provides many versatile features for your use. These features are explained in terms of what they allow you to do. Refer to section 1.5 Understanding What The Lights Mean for information about the lights associated with your telephone’s buttons. Alphanumeric Display (Liquid Crystal Display—LCD) Displays time, day, date, and active call information Keeps you apprised of the status of your tele
Summary of the content on the page No. 19
GCA70–250 Introducing The LCD Speakerphone Microphone Opening Allows hands-free operation of speakerphone (speak clearly toward microphone opening) Mute Button Keeps the person on the line from hearing your conversation Programmable Buttons And Associated Status Lights Allow you to store numbers for automatic dialing functions Allow you to store telephone extension numbers for Direct Station Selection (DSS) Indicate which lines are either in use, ringing, or on hold Shift Button Allows
Summary of the content on the page No. 20
Introducing The LCD Speakerphone GCA70–250 Transfer/Conference Button Transfers calls Sets up conference calls Volume Control Regulates the volume of the ringer, speaker, handset, headset, background music, and group listening mode 1.5 Understanding What the Lights Mean The lights (LEDs) on your LCD speakerphone indicate the status of lines, features, and intercoms. Next to a Direct Station Select (DSS) button: Steady red = station is in use. Flashing red = station is receiving a call.
